Very satisfied customer.
The process was easy and quick. We are very happy with the decrease in our electric bill.
Over a year ago
Sunwave is unilaterally cancelling electrical power contracts in the ISO-NE region. My contract was supposed to go through November 2023, but now (Feb 3, 2022) turned over to non-solar, non-renewable... See more
Over a year ago
They just walked away from our contracts. This is awful. We have to find new providers with a possible war with Russia. Run away these people fast and do not look back. Maybe someone from Sunw... See more
Over a year ago
I guess my experience was okay with this company, because everything went usually, unless support team, they do not really like when phone rings.
The process was easy and quick. We are very happy with the decrease in our electric bill.
Signup was very easy, but I haven't received any notification from Sunwave since - not even a bill. I expect that will be forthcoming. Also, I would love to be able to access my account online, but that functionality doesn't seem to be available yet on their website. However, I remain optimistic, as there hasn't really been and difficulty and their rate is great.
Cheap rates. notification of end of contract. Easy to switch to their other plans with no pentalties
With knowledgeable customer service representatives, and a reminder when your service contract is coming due, is a blessing. I do not know of any other service that does this. Beats going crazy the last minute.
Hi - When I signed on, it was my understanding that rate hikes occurred in 4 month intervals around seasonal changes. Now I see the new rate is for 12 months. Can someone explain, please.
I was looking for a Place to get some Great Rates and These Guys Did It !!!! Thank You !!!!
Excellent customer service!
Good service and pricing is competitive. Two small comments on areas that might be improved. 1) I would have preferred a shorter, even lower priced contract than is currently offered, and 2) Pennsylvania has set up mechanisms to allow quick and easy transfer of service. Sunwave needs to streamline their internal sign-up procedures to take advantage of PA's streamlined processes. The transfer can be made much faster than Sunwave's current internal processes allow.
Very pleased with a pain free process and transition to Sunwave power
Reliable, no hassle.
Good electrical KW rates.
Kind , perfef
GOOD PRICE , EASY ,FAST AND GARANTEE TO SWITCH..
All our communications with Sunwave gas+power has been exceptional and looking forward to your service to us this next year and possible more.
Good company great rates
Too erly to have a real opinion
The price is right and the transition to Sunwave was smooth and prompt.
Great to work with and like their follow-up letters.
we are happy with sunwave
Good rates and service
Based on analysis of 20 reviews rated 1-2 stars for Sunwave gas+power
“I can't imagine that they would function any better if I sign up with them as a customer”
“I asked that they research if that's how they obtained the account number and requested cancellation of the enrollment”
“Then extended the billing period 2 more months after I called and cancelled their service”
“Maybe someone from Sunwave can call me and we will not sue and go after the directors if there is fraud”
“Initial rates were OK, but be very careful if you're considering these guys”
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Sunwave gas+power is a service provider specializing in energy solutions, primarily focused on natural gas and electricity for residential and commercial customers. The company aims to offer competitive pricing and flexible energy plans tailored to meet the diverse needs of its clientele. Sunwave gas+power operates in the energy sector, ensuring that customers have access to reliable power sources while promoting sustainable practices. Targeting both homeowners and businesses, Sunwave gas+power strives to create a seamless experience in energy procurement. Through its user-friendly platform at www.gosunwave.com, customers can easily compare energy plans, manage their accounts, and access customer support. With a commitment to transparency and customer satisfaction, Sunwave gas+power positions itself as a trusted partner in the energy market, helping customers make informed decisions about their energy consumption.
This profile hasn't been claimed by the business owner.
Reviewers generally express satisfaction with Sunwave gas+power, highlighting the company's good service and ease of use. Many customers appreciate the fast and reliable service, with some noting that representatives are helpful and available beyond regular hours. However, there are significant concerns regarding contract management, as several consumers report unilaterally canceled contracts and difficulties in reaching customer support. Complaints about deceptive practices related to contract terms and service appointments also emerge, with some feeling misled by the company's policies. Despite these issues, the overall sentiment remains positive, with a majority of users recommending Sunwave for its service quality.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.