Last reviewed 10 months ago
10 months ago
Fast and friendly service. When you are keen to get on the road, this is exactly what you want.
10 months ago
Awesome staff and whole process was great. No hassles at all.
10 months ago
Good quality cars, EV/hybrid options, professional and knowledgeable staff, good value for money, easy booking process.
We have received the agreed car, which was very new, top condition. An instruction in the peculiarities of the NZ road traffic (drive left) was also available in german language via video. So we felt safe and could start.
Very fast check in. Very fast drop off. Ride to International departure . Fantastic clean economical vehicle. Great serice by driver Ross.
good value for money. easy booking and check in
We use GO Rentals every visit to NZ. The cars are exactly what you are expecting and in great condition. The staff are always friendly and helpful. Pickup and drop off is very easy, especially outside of normal business hours!
Good rates at a usually expensive time of year for Nelson. Friendly counter staff who did not pressure us, and an awesome upgrade in car model.
Excellent pick up and drop off service. Car was spot on. Will rent again. Recommended.
Efficient, professional service. Reliable and clean car. Pick up and drop off smooth and relatively speedy. Drop off at Christchurch staff particularly helpful and cheery.
Very easy & convenient service, great staff and excellent value for money. Our first go-to for a car rental.
Dinesh was great helping me with my rental.
Pick up from Wellington Airport was excellent with friendly staff.
We were very happy with the new RAV4 and had no problems when collecting it from Christchurch airport.
Go Rentals has been my company for a number of years, booking online is easy, picking and dropping off is easy as, staff at the company are the very best 💯, till next time noho haumaru noho manaaki
We got dropped off by an Uber to an old address. Within minutes, an employee was there to pick us up to get us to the correct pick up office. He even helped my elderly dad into the car. The counter staff were really friendly and competent, and the price is really reasonable. I have used GO for years, and I always have a good experience.
Excellent customer service and new car
The experience from beginning to end was quick and easy. Staff were friendly and helpful and the vehicle was in god condition. Being located within walking distance of the airport is a big plus.
The location right at the airport was incredibly convenient. The online check-in process made picking up the car quick and easy. This was by far the most seamless car hire experience I've had. Highly recommend!
We were in a tight spot as had been let down by another rental company. The process at go rentals was easy and there were no hidden costs. The staff were friendly and did there utmost to help. Shuttle was fast and efficient. I would have to say a well oiled machine. Who ever owns this company should be proud of their staff.
Good service from locals who know how the island works!
We originally had a booking with Omega (next door to GO) and when we showed up Omega despite emailing and confirming our booking simply cancelled. We had two kids and Omega were not interested to help so we went to GO. They were amazing from start to finish, sorted us a car during the busiest period, helped with the daily rate as it was an SUV when all we needed was a run around but that’s all they had as it was so busy. Pick up and drop off was a breeze and they really made you feel valued as a customer unlike Omega.
Highly recommend Go rental very professional and very well to deal with thank you
Based on analysis of 18 reviews rated 1-2 stars for GO Rentals New Zealand
“Avoid Queenstown Airport Go Rental”
“Ultimately $3000 was charged immediately with plan to refund based on how much it costed to fix the car”
“It seems that Go Rental Queenstown are happy to charge premium prices, happy to request advance online form completio...”
“Had to pay a $3000 bond when picking up car”
“Avoid Queenstown Airport Go Rental”
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GO Rentals New Zealand is a prominent car rental company that offers a wide range of vehicles for hire across the country. Catering to both domestic and international travelers, the company provides an extensive fleet of modern cars, including electric and hybrid options, to accommodate various travel needs. Customers can easily book their rentals online or receive assistance from a knowledgeable team of experts via phone. With over 20 years of experience in the car hire industry, GO Rentals focuses on making the car rental process straightforward and accessible. The company also offers special discounts, such as savings for AA members, enhancing the affordability of their services. By combining a diverse selection of vehicles with user-friendly booking options and customer support, GO Rentals aims to enhance the travel experience for those exploring New Zealand.
GO Rentals New Zealand receives overwhelmingly positive feedback from customers, highlighting the easy booking process and exceptional service provided by the staff. Reviewers frequently mention the fast and friendly service, with many appreciating the helpfulness of the team during vehicle pickup and drop-off. The quality of the cars, including options for EVs and hybrids, is also praised, with many noting that the vehicles are clean and well-maintained. However, some customers express dissatisfaction with the high bond fees, citing experiences where they felt misled about the costs associated with rentals. Additionally, there are complaints regarding issues at specific locations, such as Queenstown Airport, particularly concerning after-hours service. Overall, GO Rentals is regarded as a reliable choice for car rentals, despite a few critical experiences.
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