GO Rentals New Zealand Reviews

I made the booking over the phone the lady was friendly and very helpful. Paid then checked in on line so all we had to do was turn up and collect the car when we arrived.

Overall very positive experience!

Good car, easy upgrade, after hours collect straight forward, convenient location in Queenstown, walk from Airport, great price.

The whole process, from start to finish, was smooth. The app was great it made hiring so easy. I am so glad a friend recommended GO Rentals for our trip.

So simple, easy collection, easy drop off, friendly staff,

Great value for money and kind personel.

Easy to book,lovely helpful staff,clean new car.pick up and drop off nice and easy.will use them again when return to Auckland 😊

Excellent car rental. Have now used multiple times and each time has been excellent

Easy to book. Easy to collect. Good, clean vehicle. Easy to drop off

Easy check in and no queue with forms prefilled online.

We made our initial bookings via the booking/rental cars app. but we took out the full Peace of Mind insurance directly with Go Rentals to avoid possibly having to make a claim afterwards. While we had no issues/claims, I would recommend doing this as it saves a lot of stress and worry. Collecting the car from Go Rentals was easy and the short shuttle to the pick up point was efficient. Because of the full insurance, returning the cars was a breeze. I’d definitely use this company again.

Great customer service friendly and professional service-joey was amazing in Christchurch so knowledgeable and outstanding customer interaction

The only downside iof rental was the crazy Queenstown airport road markings and signs. Road to Go Rentals not with rest of Car Rentals companies . Go Rentals should provide an airport map showing route to return cars. We ended up finding easiest route was into Go Rentals exit driveway

We had great communication from the Go Rental team regarding the pick up of our car, which ended up taking place after hours and this made it very easy to do and the car was perfect for our needs.

Paperwork done online. Quick pickup. Car was great, clean and drove well. Easy return thank you

Great experience with Go Rentals NZ, highly recommended! Booking online (from Australia) was easy and seamless, you get the exact car you're booking with all costs disclosed. The cars are always new, our RAV4 Hybrid was about 6 months old, clean and efficient. The staff was friendly and helpful, with great support online or over the phone, and at the counter. The shuttle bus was convenient to go to and from the terminal. Even with our delayed flight getting into Auckland the next day, Go Rentals team was on hand to make the rental experience trouble-free and seamless. This is our second rental with Go Rentals NZ, definitely our go to rental for NZ trips, and I'd recommend Go Rentals to families and friends and fellow travelers.

I had a fantastic experience with the GoRentals Auckland rental team. The pickup and drop-off process was seamless, thanks to their friendly and efficient staff. I will definitely choose GoRentals again on my next visit.

Very easy to book on-line and also to use the app. Very friendly, helpful staff. Convenient and easy pick-up and drop-off at airport by very nice driver. Car was really good. Prices were reasonable and clear information given re insurance, etc. No hidden costs. We have used Go Rentals previously and totally recommend them to others.