5 stars
5 stars: Wonderful company,I would recommend Gareth Vaughan.Excellent ,helpful agent.

Last reviewed 12 months ago
Over a year ago
Having recently bought a property on The Rise through Goodfellows, I wanted to say we found Lynn, James and the rest of the staff extremely helpful and lovely to deal with. They were all very professi... See more
Over a year ago
Im very pleased with my collaboration with Goodfellows so far. Especially Maria Castle who has been assisting me in my tenancy, shes been so fast in replying and fixing the things ive requested. Great... See more
Over a year ago
Excellent service from Maria Castle in Goodfellows Lettings Highly recommend them.
5 stars: Wonderful company,I would recommend Gareth Vaughan.Excellent ,helpful agent.
....and the letting agent of the year award goes tooooo!!! Louise Jobson of Goodfellows, Carshalton Beaches. Moving home is never easy, especially when it is more a long term relocation. However, the whole process was stress free only due to the service and support from Louise. I was kept updated throughout. I would definately recommend Goodfellows to anyone looking for a new home!! Thanks Louise!
Wonderful company!
I was looking to move to an area that I was not overly familiar with as I needed to be nearer to work. Louise has been really helpful in making the process a lot less stressful for me, for which I am grateful. Thank you.
So very glad we used Goodfellows. They succeeding in getting our house sold within weeks where other agents struggled. They have a wide reach of buyers so getting viewings was easy and they were very professional with showing them around and giving us feedback within 24 hours. Throughout the whole sales progression they were excellent in telling us where we were and helping us getting the fastest sale possible by talking to both selling and buying parties. Many thanks for everything!
Gareth was hugely helpful in helping me find a new flat to rent. He was on hand to answer all my questions and follow up on viewings. Thanks Gareth!
Very on the ball when putting property up for sale, keeping you updated when sale agreed could have been better. They were helpful with some of paperwork required but felt we had to chase them when we wanted to know where sale process was at. This probably caused more frustration due to using solicitors recommended by them. Solicitor being remote, getting hold of your conveyancer and dealing with paperwork was not ideal and if we ever sold again, would make sure we used someone local.
I can recommend Gareth V he find exactly what I was looking for very professional and organized person .Excellent Thank you
Very friendly staff and helpful. Carlene is a very valuable member she dealt with my case and went to an extra mile coming to make sure we were ok.
So far, so good. Goodfellows found me a tenant at short notice and everything is progressing well.
We've bought our first home with Goodfellows, and we are left with a bitter aftertaste. The company and the agent were very enthusiastic and pushy till the handover... and then everything changed. On the day of the handover it is the agent's/company's responsibility to make sure the house is as promised. They did nothing to ensure this. It is only after we moved in, we had seen how the builder had cheated us out of many things by cheaping out on materials. there were holes inside inbuilt cupboards and sawdust and building debris left inside the cupboards for us to clean. Then we realised the BUILDER has cheated us out of the agreed upon snagging list. So we called up the AGENTS to ask them to intervene, and they just completely washed their hands off us saying they can't help us because the builder hasn't paid them. Our main gate fell off within 2 days of moving, and they said they can't help us with anything. Why would I go through an agent if at the end there is no answerablity. Disgusting behaviour - even though we bought a lovely house, we've ended up feeling cheated.
My company has been working with Goodfellows for the last year and I cannot rate Laura,Marion and Rebecca enough. They make the job a lot easier. I will always recommend them to my clients. Graeme Munro Director The Boiler Bunny LTD
Laura Lindsay was a great help throughout the management of my let. She gave good timely advice and went out of her way to assist. I would highly recommend her and her team. Thank you!
My team & I deal with the Goodfellows lettings management team on a regular basis. They deal with any requests promptly, efficiently and despite having multiple properties to care for they treat each as if it was their own. They are a pleasure to work with and I would have no hesitation in recommeding the Goodfellows team to anyone involved in buying, selling or letting a property Sean Lacey Director Lacey Electrical Ltd
Fantastic service with personal care, took out so much stress and worry making it so much easier, thanks to all in the office that helped, can't recommend them enough.
Based on analysis of 36 reviews rated 1-2 stars for Goodfellows Estate Agents
“I would like to share my recent experience with Goodfellows, Morden branch”
“To begin with, communication is practically nonexistent”
“Absolutely Awful Experience with Goodfellows If I could give zero stars, I would”
“The purpose of a guarantor and upfront rent payments is to secure the financial obligations of a tenancy”
“We have put our house to rent with Goodfellows”
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Goodfellows Estate Agents is a property services company operating in South West London and North Surrey. The company specializes in sales and lettings, providing a comprehensive range of services for individuals looking to buy, sell, rent, or let residential properties. With a focus on the local real estate market, Goodfellows aims to assist clients in navigating the complexities of property transactions through expert guidance and support. The target customers of Goodfellows Estate Agents include homebuyers, sellers, tenants, and landlords seeking professional assistance in property management. By offering a user-friendly online platform, the company enables clients to access property listings, book valuations, and receive tailored services to meet their specific needs in the competitive real estate landscape.
Goodfellows Estate Agents receives a mix of praise and criticism from its clients. Many reviewers highlight the excellent service provided by staff members like Maria Castle, who is noted for her responsiveness and efficiency in property management. Customers appreciate the professionalism and helpfulness of agents such as Lynn, James, and Kerry, making the property buying and renting processes smoother. However, there are significant complaints regarding spam emails and unprofessional behavior, with some clients expressing frustration over poor experiences and a lack of effective communication. While many people recommend Goodfellows for their dedicated service, others advise caution due to these negative encounters. Overall, the sentiment leans positive, but potential clients should be aware of the mixed experiences reported.
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