For all the team in goodfellows all I…
For all the team in goodfellows all I can say is keep up the good work your such a brilliant team especially to Maria, we found our new home because of you thank you so much for all the help Godbless

Last reviewed 12 months ago
Over a year ago
Having recently bought a property on The Rise through Goodfellows, I wanted to say we found Lynn, James and the rest of the staff extremely helpful and lovely to deal with. They were all very professi... See more
Over a year ago
Im very pleased with my collaboration with Goodfellows so far. Especially Maria Castle who has been assisting me in my tenancy, shes been so fast in replying and fixing the things ive requested. Great... See more
Over a year ago
Excellent service from Maria Castle in Goodfellows Lettings Highly recommend them.
For all the team in goodfellows all I can say is keep up the good work your such a brilliant team especially to Maria, we found our new home because of you thank you so much for all the help Godbless
I had the pleasure of working with the team at the North Cheam branch near Sutton. Since I live in the NE of England I needed to work with an Agent that could really be my eyes and ears on the ground with the various interested parties. Upon walking in to the branch it was immediately clear that there was a real team spirit and a 'Can Do' culture about the place. Local knowledge of the market was really excellent also and all tasks and activities were completed in a timely fashion. I would highly recommend Goodfellows to sell your property.
hopefully enough people will be brave enough to call out this estate agent for the dreadful services. Trustpilot is a real company which allows the truth to be out there.
Maria was an excellent estate agent and found me the perfect property. She made the process as quick and easy as possible. Will definitely recommend if you’re looking for a place to rent.
All the lettings team at the Cheam branch were excellent. They found tenants for both of my properties within a week and made the whole process easy. They provided a prompt and professional service. I would definitely use them again. Phil
Louise and Maria have been excellent in finding replacement tenants for my semi detached in Cheam. The property was only empty for 14 days despite a challenging market environment. Both were on the case and politely pestering me for paperwork and signatures to meet deadlines. Wouldn’t use any other agents locally.
Both Mandy and Louise worked with us on our rental and were very friendly, efficient and a genuine pleasure to work with
As tenants over the past 2 years we would like to express our satisfaction with Goodfellowes Cheam branch, all their staff and the landlord. We especially appreciated all the occasions when maintenance requests were dealt with in a timely manor. The check-in and check-out was very streamlined. Thank you
Beware of the Morden branch. They placed me in a flat that was owned by a greedy and unscrupulous landlord who invented non-existent damage and deducted a ridiculous amount from my deposit for “repairs”, i.e. £10 to fill a couple of pin holes where I had hung pictures on the wall. They will also not rent property to people who receive any kind of benefits even if they are working full time which is pure discrimination.
Thank you so much Maria at the Cheam branch for helping me find the perfect rental property. I was so impressed with your professional and extremely efficient approach. Keeping me up to date throughout the process, answering all my questions and responding to emails and phone calls very quickly. We are very happy in our new home, thank you again. Philippa
Maria was amazing during my house movery. When other Estate Agents point blank refused to help.me find a home, despite being a working single mother, Maria helped me with kindness and sincerity. Thank you very much
Maria has been amazing during our move and answered all questions we've had - all emails have been answered within that day if not with the answer the acknowledgement that shes received your email. What is to be the most stressful time Maria sure took off some pressure. Thank you for all your help :)
I have recently let my flat through the Cheam Village Goodfellows Branch. I can not speak highly enough of Maria and the team. They found me the perfect tenant, were very professional, friendly and attentive. Kept me updated the whole way through the process and found a tenant very quickly.
Efficient and friendly service. All my emails and phone calls were followed up and acted on promptly.
Very kind, polite and helpful staff in Cheam branch. Helped me a lot and explained everything I needed to know on a number of occasions. Definitely would recommend Goodfellows for their excellent service and help!
A really excellent service! They make rent g a stress free experience and are very polite in chasing you up for documents which happens when really busy. They work hard in all the right areas.
Have recently been dealing with Gareth at there Mitcham Branch, found him to be very helpful in renting our property and helping to get paperwork done in a very short space of time. Keep up the good work.
A fantastic team offers professional services. swift response and friendly approach. always on top of everything. highly recommended to anyone.
My wife and I would like to take this opportunity to thank a Mandy-Sue and her team for working tirelessly to avert a problem which would have led to us losing our tenant. Special thanks to Kandeice and Laura for spotting the issue and monitoring it.
Gareth has kept us informed with finding a new tenant for our flat and has been very efficient with emails and helpful over the phone. He has coordinated with other members of the team particularly Marion who has organised remedial jobs to be done in a very short space of time to ensure a swift changeover.
Based on analysis of 36 reviews rated 1-2 stars for Goodfellows Estate Agents
“I would like to share my recent experience with Goodfellows, Morden branch”
“To begin with, communication is practically nonexistent”
“Absolutely Awful Experience with Goodfellows If I could give zero stars, I would”
“The purpose of a guarantor and upfront rent payments is to secure the financial obligations of a tenancy”
“We have put our house to rent with Goodfellows”
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Goodfellows Estate Agents is a property services company operating in South West London and North Surrey. The company specializes in sales and lettings, providing a comprehensive range of services for individuals looking to buy, sell, rent, or let residential properties. With a focus on the local real estate market, Goodfellows aims to assist clients in navigating the complexities of property transactions through expert guidance and support. The target customers of Goodfellows Estate Agents include homebuyers, sellers, tenants, and landlords seeking professional assistance in property management. By offering a user-friendly online platform, the company enables clients to access property listings, book valuations, and receive tailored services to meet their specific needs in the competitive real estate landscape.
Goodfellows Estate Agents receives a mix of praise and criticism from its clients. Many reviewers highlight the excellent service provided by staff members like Maria Castle, who is noted for her responsiveness and efficiency in property management. Customers appreciate the professionalism and helpfulness of agents such as Lynn, James, and Kerry, making the property buying and renting processes smoother. However, there are significant complaints regarding spam emails and unprofessional behavior, with some clients expressing frustration over poor experiences and a lack of effective communication. While many people recommend Goodfellows for their dedicated service, others advise caution due to these negative encounters. Overall, the sentiment leans positive, but potential clients should be aware of the mixed experiences reported.
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