Goodfellows Estate Agents Reviews

Goodfellows Carshalton Beeches - cowboy branch manager, Lee. AVOID!!!!!! Advertising properties to sale then when you contact them, you can't view! Very suspect! Probably selling to their mates or putting fake properties on website to make themselves look busy!!

We used Goodfellows Estate Agents to sell my late aunts property in Morden Surrey that was going through probate. All the staff were professional, helpful and friendly. They put the property on the market, and sold the property within a few days. Communication from start to finish was simply stuning. I would highly recommend Goodfellows Estate Agents to sell your property. You are truly in good hands. Thankyou to all at Goodfellows Estate Agents your the best. Regards Danny

I dealt with Reece at Goodfellows, I cannot describe him as anything but fantastic. He understood exactly how quickly I needed to move, he was not only easy to communicate with but always there when I needed to get in contact with any queries. He was one of the best estate agents I dealt with and lovely to have had him there. He is easy to talk to and an all round great person! I highly recommend Reece and based on his work, I highly recommend Goodfellows.

After being extremely disappointed with a local estate agent I switched to Goodfellows. The office I dealt with was Ponteland. The estate agent was thoroughly professional in every way. I can highly recommend them if your selling a house in the Newcastle upon Tyne area.

Very poor service and extremely unprofessional and not bothered about the customer. Please avoid them.

There are no words to express the ordeal we have underwent with this agency. I would have preferred to sleep in the street rather than rent through them. Please avoid them as the plague!!!!

AVOID. If need property, I'll suggest you to go through any other agency. Many problems with this like tenant.

Very bad service. Lack of communication. Very poor performance overall. They only managed to bring 2 viewings in almost 3 months while our 2 neighbours already sold via another agency. Will switch to them as soon as the agreement with GF expires

Great agency. Fast responses and very proactive. They were a great help and managed to push the sale through from start to finish in under 3 months.

I’ve never actually used Goodfellows but decided to give them an appropriate review due to the amount of junk advertising flyers the Morden office puts through my letterbox, despite a prominent ‘No Junk Mail’ sign attached to said letterbox. Having spoken to the branch manager about this via email, I was assured it would stop. However, I’ve had 3 more flyers since. If this is the care and attention they give to such a simple request, I certainly would never entrust them with any future conveyancing matters.

Getting my deposit back was overcomplicated.

We have been very pleased with the service we received from Goodfellows in Carshalton Beeches. From our initial enquiry we were kept updated and they helped guide us through the process right up to the point of completion. It has been a particulary difficult time with the pandemic, but all house viewings were done with safety in mind, which was very good. Lee and Sarah were great and always responded in good time and answered any questions that arose. We are glad that we decided to opt for a more traditional estate agent method, as they took away all the hassle and they helped us achieve a high sale price so they ultimately paid for themselves, so good value too. Would recommend.

Loved the pretzels with cheese sauce and the artichoke dip!!!! Wish they would add them to the menu permanently.... definitely would come more often

Bradley from Goodfellows in Morden was excellent. He was very helpful and professional throughout the process, and delivered great results. Thank you Bradley for all of your hard work.

Absolutely disgusting and arrogant staff. Extremely unhelpful and idle. Making up their own rules just to collect more money and doing absolutely nothing. I have been renting from more estate agencies but this was the most sickening experience I had. Please avoid them if you want to avoid stress and headaches.

Awful service, don't waste your time. They do nothing other than wait for people to look at online adverts, and rely on their emails to get people in. They told us they could sell our flat for £300k with a 1.5% fee. We were skeptical, thinking it more £275k, but decided to let them put their money where their mouth was: we offered a sliding scale commission in order to incentivise their team, offering 2% if they actually did sell for £300k: essentially offering them more money for just doing the job they said they'd do. In 4 weeks they'd brought in 4 people to view. They complained (to us!) it was because of the price and dropped it by £25k. This did nothing to bring people in. Thankfully we'd also agreed just a 4-week contract so we were able to get out and get a proper agency in. It's two weeks post-contract and Goodfellows, to whom we'd given our spare key so they could bring viewers round whenever, are saying they're 'too busy' to return our key and that we should come and get it ourselves! Absolutely ridiculous. A total waste of time.

We recently purchased through Goodfellows in Cheam and dealt with Sabrina Rosenow who was amazing. She had taken us to a few houses before we found the house we eventually bought. She was so lovely to deal with and despite being furloughed was straight back onto get everything moving once it was allowed. She was quick to respond to things and helped deal with any issues with solicitors etc. She was also very helpful when I was looking for potential properties for my Grandparents. I also had a few dealings with Stefan who was also really nice and helpful.

Goodfellows have managed my property for over 8 years and always do an exceptional job. Louise Reader goes above and beyond and is my voice of reason. Mandy-Sue and Kelly are wonderful to deal with and are very professional.

This estate agent is very up and down- mostly awful. It’s good at sorting things when it’s in the interests of the estate agent such as finding renters. However when there is an issue with the property they are ridiculously slow and also rude. William is one of the rudest people I have ever come across.

Goodfellows assisted me with both selling and renting a property recently. Fantastic service, all the team were friendly, professional and so helpful throughout. Especially Rosie and Louise who i dealt with on a regular basis and also quick to help me with any queries. I’d certainly recommend using them to friends and family in the future.