Very nice and Quick service by Gareth and Nelson
Very nice and Quick service. Gareth is a well knowledge letting agent. Very polite and nice behaviour. Nelson is a good manager. Great service

Last reviewed 12 months ago
Over a year ago
Having recently bought a property on The Rise through Goodfellows, I wanted to say we found Lynn, James and the rest of the staff extremely helpful and lovely to deal with. They were all very professi... See more
Over a year ago
Im very pleased with my collaboration with Goodfellows so far. Especially Maria Castle who has been assisting me in my tenancy, shes been so fast in replying and fixing the things ive requested. Great... See more
Over a year ago
Excellent service from Maria Castle in Goodfellows Lettings Highly recommend them.
Very nice and Quick service. Gareth is a well knowledge letting agent. Very polite and nice behaviour. Nelson is a good manager. Great service
Excellent service, from start to finish. Jodie is particularly good and amenable when viewing properties. The process was completed by Ann Dickman, Branch Manager. We were guided through the process with ease and precision. The delays all came from the property conveyancers I'm afraid. Pick these guys well! All in all, I would use Goodfellows again. many thanks indeed
An amazing experience from start to end, they have all been very helpful and understanding throughout the whole move. I would highly recommend them.
I would recommend this estate agent company very friendly and polite people.They answered all the questions we had and communication was excellent
Great friendly and personal service. Making the first move out from our parents house was made surprisingly quick and easy. Maria was in frequent contact during the all stages from initial interest through until moving in and after. Very impressed and would certainly recommend. Thanks, Aaron.
Letting agents frequently receive bad press for being unresponsive, inattentive and generally not meeting expectations of tenants and landlords. My experiences with the team at Goodfellows Cheam team - as a landlord - have been extremely positive (especially Katie). Katie are communicative, helpful, and efficient and give the impression that she genuinely want to do her best for you On that basis, I would have no hesitation in recommending their services to anyone in the Sutton area who is considering using the services of a letting agent to manage their rental property.
I have rented with them successfully and entire process was smooth. Team was very professional, helpful and focused on customer satisfaction. They managed end to end process with simplicity, transparency, speed and open communication. Their administrative charges were low and quality is high. Overall a good estate agent to deal with for your buying and renting needs, highly recommend.
We have been working with Goodfellows' various branches (Morden and Mitcham) for 20 years. Most recently the Mitcham's letting section has helped us to rent out our three bedrooms flat very swiftly to a professional couple. Specifically we thank Gareth Vaughan for helping us with this recent letting. Gareth has regularly updated us with the progress of referencing.
My experience with good fellows was excellent.Garreth who dealt with my property was great,I will recommend good fellows to my friends .Garreth need to be recommend because his relationship with customers is a perfect one.
Worst ever experience...we just got keys for our rented property...it is not even cleaned, dirty everywhere, Louise just gave keys and went! no lighting...broken doors...garage without lock...been told just taken as it is.... and was rude on the phone
Maria was extremely helpful and available while I undertook renting a property through goodfellows. That said every time I contacted the office all the staff were lovely and always tried to make sure I ended up with the answer I was looking for and didn't just pass messages on like some offices would do. Would recommend.
Maria is a fabulous agent helping me find my new home from start to finish , my move was very complicated and Maria was with me guiding me , advising me and helping me to make sure myself and my children were happy . I would recommend Goodfellows and Maria is brilliant.
Assisting my daughter in finding and renting a flat was a new experience for us. Maria Morgan and her colleagues were very helpful and always returned calls if not available. As first time renters I had no idea the level of checks and references that were required and made many calls querying various aspects, all were dealt with patiently. I would use Goodfellows again if renting but equally important is the way they protect their clients interest, and would certainly use them if we buy a property to let.
I have to say that Goodfellows in Cheam have been the best estate agent I have ever dealt with. Lucy Putnam-Smith and Stefan Rojas have both been brilliant in our search for a property, Lucy first of all recommended the 1st place we saw, which we have now purchased and has always been in contact ever since to inform us of developments. Stefan, who is the branch manager, took us on 2 viewings at the same property after 7pm, which was almost 2 hours after the branch had closed. I couldn't recommend them anymore if you want to purchase a property or sell one through them. Thanks ever so much!!!
I can recommend Lewis he find exactly what I was looking for. very professional and easy going :) thank you
From start to finish Lucy has been extremely helpful and has made our purchase run smoothly, she has always been there to help and we feels Goodfellows has been an excellent company, who we would highly recommend in the future
Would like to say a massive thank you to Maria for finding the right place for me and being so helpful throughout the process. What can normally be a stressful time Maria made it go so smoothly and no stress at all. Thank you very much
Excellent! Maria was so helpful through the whole process.
I would defiantly recommend Goodfellows. Maria dealt with our request, really helpful, excellent service!
Excellent service from a lovely young lady Maria Morgan. Really helped find the right place for my partner and I by listening to our needs and wants.
Based on analysis of 36 reviews rated 1-2 stars for Goodfellows Estate Agents
“I would like to share my recent experience with Goodfellows, Morden branch”
“To begin with, communication is practically nonexistent”
“Absolutely Awful Experience with Goodfellows If I could give zero stars, I would”
“The purpose of a guarantor and upfront rent payments is to secure the financial obligations of a tenancy”
“We have put our house to rent with Goodfellows”
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Goodfellows Estate Agents is a property services company operating in South West London and North Surrey. The company specializes in sales and lettings, providing a comprehensive range of services for individuals looking to buy, sell, rent, or let residential properties. With a focus on the local real estate market, Goodfellows aims to assist clients in navigating the complexities of property transactions through expert guidance and support. The target customers of Goodfellows Estate Agents include homebuyers, sellers, tenants, and landlords seeking professional assistance in property management. By offering a user-friendly online platform, the company enables clients to access property listings, book valuations, and receive tailored services to meet their specific needs in the competitive real estate landscape.
Goodfellows Estate Agents receives a mix of praise and criticism from its clients. Many reviewers highlight the excellent service provided by staff members like Maria Castle, who is noted for her responsiveness and efficiency in property management. Customers appreciate the professionalism and helpfulness of agents such as Lynn, James, and Kerry, making the property buying and renting processes smoother. However, there are significant complaints regarding spam emails and unprofessional behavior, with some clients expressing frustration over poor experiences and a lack of effective communication. While many people recommend Goodfellows for their dedicated service, others advise caution due to these negative encounters. Overall, the sentiment leans positive, but potential clients should be aware of the mixed experiences reported.
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