Goodfellows Estate Agents
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Awful service
Awful service, don't waste your time. They do nothing other than wait for people to look at online adverts, and rely on their emails to get people in. They told us they could sell our flat for £300k with a 1.5% fee. We were skeptical, thinking it more £275k, but decided to let them put their money where their mouth was: we offered a sliding scale commission in order to incentivise their team, offering 2% if they actually did sell for £300k: essentially offering them more money for just doing the job they said they'd do. In 4 weeks they'd brought in 4 people to view. They complained (to us!) it was because of the price and dropped it by £25k. This did nothing to bring people in. Thankfully we'd also agreed just a 4-week contract so we were able to get out and get a proper agency in. It's two weeks post-contract and Goodfellows, to whom we'd given our spare key so they could bring viewers round whenever, are saying they're 'too busy' to return our key and that we should come and get it ourselves! Absolutely ridiculous. A total waste of time.