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HomeGo Internet Reviews
Go Internet logo

Go Internet Reviews

4.675276752767528 out of 5 stars
4.675276752767528 out of 5 stars
4.7
|Excellent|271 reviews

Last reviewed 7 months ago

TrustScore

4.7
4.675276752767528 out of 5 stars
Excellent
5 out of 5 stars
227
4 out of 5 stars
21
3 out of 5 stars
10
2 out of 5 stars
5
1 out of 5 stars
8
271 reviews in total

Review summary

Go Internet receives overwhelmingly positive feedback, with many reviewers praising the excellent service and reliable internet connection. Customers highlight the friendly and professional installation process, noting that installers are thorough and tidy. The ease of setup and hassle-free experience are frequently mentioned, with several users expressing satisfaction with the speed and quality of the service. However, some complaints arise regarding customer service, particularly with missing equipment and difficulties in reaching support for assistance. Despite these minor issues, the overall sentiment remains highly favorable, with many recommending Go Internet for its great service and performance. Overall, Go Internet is viewed as a strong choice for internet service.

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Based on reviews, created with AI

See what reviewers are saying

John Thomson
John ThomsonFeatured

7 months ago

4 out of 5 stars

All on time and works well

All on time and works well

John Stewart-Murray
John Stewart-MurrayFeatured

7 months ago

5 out of 5 stars

Friendly, tidy and professional install

The installers were friendly and very thorough in locating the aerial for best performance. They did a very neat installation and cleaned up carefully when finished. Speeds are exactly as advertised a... See more

Loren Allen
Loren AllenFeatured

8 months ago

5 out of 5 stars

A great

A great, simple and straight forward process.

PSteps
PStepsFeatured

8 months ago

4 out of 5 stars

Only just joined. Good so far.

Can’t give any more than 4 stars yet as we have only just joined. Set up was quick and easy except for the connector for the phone missing from the equipment pack. Contact with customer service was q... See more

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Tim
Tim
1 reviews•New Reviewer
over 7 years ago
5 out of 5 stars

Solved our broadband speed problem

Solved our broadband speed problem. Now reliable 50 Mbps. It work s!

Helpful?
Tricia Baldwn
Tricia Baldwn
1 reviews•New Reviewer
over 7 years ago
5 out of 5 stars

It’s transformed our internet…

It’s transformed our internet experience. Inspite of being relatively remote we have a first class service and speed.

Helpful?
CustomerBrian Constable
CustomerBrian Constable
1 reviews•New Reviewer
over 7 years ago
3 out of 5 stars

Like the train slogan 'we're getting there ' !!

This service still has its problems but as with anything new you have to give it time. The response time when things do go wrong is usually good and they give you information if things are about to disrupt service,

Helpful?
Mr Thomas
Mr Thomas
1 reviews•New Reviewer
over 7 years ago
5 out of 5 stars

What a great service and a great team!

What a great service and a great team!

Helpful?
Michael Fraser
Michael Fraser
1 reviews•New Reviewer
over 7 years ago
5 out of 5 stars

Very good service and helpful with…

Very good service and helpful with advice highly recommend them

Helpful?
Antony Miller
Antony Miller
1 reviews•New Reviewer
over 7 years ago
2 out of 5 stars

Connection drops a lot

Connection drops a lot , never really get the speed we paid for . Lots of maintenance work

Helpful?
Teresa Barton
Teresa Barton
1 reviews•New Reviewer
over 7 years ago
5 out of 5 stars

I have had a perfect signal when I did…

I have had a perfect signal when I did have a problem it was sorted very quick also

Helpful?

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Richard Mason
Richard Mason
1 reviews•New Reviewer
over 7 years ago
4 out of 5 stars

Always friendly and efficient

Always friendly and efficient Good value too

Helpful?
David Scambell
David Scambell
1 reviews•New Reviewer
over 7 years ago
5 out of 5 stars

Excellent service on the whole

Excellent service on the whole, have lost signal a few times, mainly through weather conditions, but very happy.

Helpful?
Adrian Nigh
Adrian Nigh
1 reviews•New Reviewer
over 7 years ago
5 out of 5 stars

Excellent all round service

Excellent all round service

Helpful?
Graham Drake
Graham Drake
1 reviews•New Reviewer
over 7 years ago
4 out of 5 stars

We have only been with them about 6…

We have only been with them about 6 weeks, but so far all good.

Helpful?
	Carla
Carla
1 reviews•New Reviewer
over 7 years ago
5 out of 5 stars

Excellent Customer Service

Excellent Customer Service Although we have had a few problems with our telephone lines and there has occasionally been issues with the internet, the customer service is excellent (and as they say nobody is perfect!)

Helpful?
Thomas Armitt
Thomas Armitt
1 reviews•New Reviewer
over 7 years ago
4 out of 5 stars

Good customer service and fast…

Good customer service and fast resolution of network problems. Equipment does get affected in extreme weather, but other than that I would recommend WW to a friend.

Helpful?
Rob Whiller
Rob Whiller
1 reviews•New Reviewer
over 7 years ago
5 out of 5 stars

Great service

Great service, no false promises! It just does do what it says on the tin! As they say “big enough to do it right, small enough to care”

Helpful?
Rob A
Rob A
1 reviews•New Reviewer
over 7 years ago
5 out of 5 stars

No complaints first class service

No complaints first class service

Helpful?
JOHN
JOHN
1 reviews•New Reviewer
over 7 years ago
5 out of 5 stars

Superb company

Superb company! Products equal to the major UK companies, with second-to-none local service. I recommend them to anyone.

Helpful?
Marion Bell
Marion Bell
1 reviews•New Reviewer
over 7 years ago
4 out of 5 stars

Although not perfect

Although not perfect, it's better than what we had

Helpful?
Roll Out the Barrel Trust
Roll Out the Barrel Trust
1 reviews•New Reviewer
over 7 years ago
5 out of 5 stars

Beyond Super…

is there better than excellent without using superlatives...probably not but if there is WW deserve every plaudit.....rock on..

Helpful?
Anthony Blake
Anthony Blake
1 reviews•New Reviewer
over 7 years ago
3 out of 5 stars

When the service works

When the service works, cannot fault it. However, lately the service has been very intermittent, yet when we check the service status it says all is ok, and we go through all the usual resets and still nothing, so we call an engineer and just goes to voicemail. So unfortunately we’ve come to expect that if the service is down, then who knows when it’ll be up and running. Definitely a better outage and update system is needed to keep customers informed.

Helpful?
Christopher
Christopher
1 reviews•New Reviewer
over 7 years ago
5 out of 5 stars

Excellent service

Excellent service

Helpful?
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About Go Internet

Go Internet is an internet service provider based in the UK, specializing in delivering reliable broadband solutions to both residential and business customers on the Isle of Wight and Hampshire. The company offers a range of internet services, including superfast fibre broadband, ultrafast fibre connections, and rural wireless internet access. These options cater to different needs, from everyday home use to more demanding applications such as streaming and gaming. The company is committed to providing straightforward and effective internet services without complicated jargon, ensuring customers receive honest and friendly advice. By utilizing various technologies, including fibre optics and wireless networks, Go Internet aims to meet the diverse connectivity requirements of its clientele, making it a suitable choice for individuals and businesses seeking dependable internet solutions.

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