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HomeGo Internet Reviews
Go Internet logo

Go Internet Reviews

4.675276752767528 out of 5 stars
4.675276752767528 out of 5 stars
4.7
|Excellent|271 reviews

Last reviewed 7 months ago

TrustScore

4.7
4.675276752767528 out of 5 stars
Excellent
5 out of 5 stars
227
4 out of 5 stars
21
3 out of 5 stars
10
2 out of 5 stars
5
1 out of 5 stars
8
271 reviews in total

Review summary

Go Internet receives overwhelmingly positive feedback, with many reviewers praising the excellent service and reliable internet connection. Customers highlight the friendly and professional installation process, noting that installers are thorough and tidy. The ease of setup and hassle-free experience are frequently mentioned, with several users expressing satisfaction with the speed and quality of the service. However, some complaints arise regarding customer service, particularly with missing equipment and difficulties in reaching support for assistance. Despite these minor issues, the overall sentiment remains highly favorable, with many recommending Go Internet for its great service and performance. Overall, Go Internet is viewed as a strong choice for internet service.

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Based on reviews, created with AI

See what reviewers are saying

John Thomson
John ThomsonFeatured

7 months ago

4 out of 5 stars

All on time and works well

All on time and works well

John Stewart-Murray
John Stewart-MurrayFeatured

7 months ago

5 out of 5 stars

Friendly, tidy and professional install

The installers were friendly and very thorough in locating the aerial for best performance. They did a very neat installation and cleaned up carefully when finished. Speeds are exactly as advertised a... See more

Loren Allen
Loren AllenFeatured

8 months ago

5 out of 5 stars

A great

A great, simple and straight forward process.

PSteps
PStepsFeatured

8 months ago

4 out of 5 stars

Only just joined. Good so far.

Can’t give any more than 4 stars yet as we have only just joined. Set up was quick and easy except for the connector for the phone missing from the equipment pack. Contact with customer service was q... See more

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R.B. Hants
R.B. Hants
1 reviews•New Reviewer
almost 7 years ago
5 out of 5 stars

wireless wonder

We could not make the dates they gave us foe installation, and so they kindly changed it for another time , very accommodating, with good follow up action ,

Helpful?
Geoff Burnham
Geoff Burnham
1 reviews•New Reviewer
almost 7 years ago
5 out of 5 stars

Broadband Service

Polite technicians who made it possible to easily achieve a broadband service that has met all my expectations. Yes, I would recommend Wight Wireless. Many thanks.

Helpful?
Newclose Cricket Club
Newclose Cricket Club
1 reviews•New Reviewer
almost 7 years ago
5 out of 5 stars

Highly recommend these guys

Highly recommend these guys, much better internet & phone set up Brilliant customer service

Helpful?
Lorraine Tharle
Lorraine Tharle
1 reviews•New Reviewer
almost 7 years ago
5 out of 5 stars

The installation went smoothly very…

The installation went smoothly very friendly and helpful

Helpful?
Hannah Swan
Hannah Swan
1 reviews•New Reviewer
about 7 years ago
5 out of 5 stars

Excellent local company

Excellent local company. Customer service is second to none. Brilliant internet and phone service. Always someone on the end of the phone willing to help and problem solve! We recommend to everyone :)

Helpful?
K. Hurd
K. Hurd
1 reviews•New Reviewer
about 7 years ago
5 out of 5 stars

Friendly service and went the extra…

Friendly service and went the extra mile to get me connected :-)

Helpful?
Mike
Mike
1 reviews•New Reviewer
about 7 years ago
5 out of 5 stars

Very good service and prompt install.

Very good service and prompt install.

Helpful?

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Lee
Lee
1 reviews•New Reviewer
over 7 years ago
5 out of 5 stars

Great...service is superb

Great...service is superb, internet mps is as promised.

Helpful?
Steve
Steve
1 reviews•New Reviewer
over 7 years ago
3 out of 5 stars

Internet isn’t the best for the price I…

Internet isn’t the best for the price I was told to stop complaining by the team eventho on a daily basis the internet would drop. I find this company rather rude and will be leaving as soon as the contract is up I can get better speeds from bt and saving £15 a month. I wouldn’t recommend using wight wireless.

Helpful?
Caroline Magda Sorensen
Caroline Magda Sorensen
1 reviews•New Reviewer
over 7 years ago
5 out of 5 stars

The best thing I ever did was to go…

The best thing I ever did was to go with Wight wireless for my Internet 2 years ago. The service has been outstanding right from the start. My Internet is very reliable. Customer service has always been superb. Also extremely easy to get in touch with - a local number, the phone is answered promptly, by friendly, helpful staff and any queries or problems are always dealt with quickly. I really recommend them.

Helpful?
Mr Chare
Mr Chare
1 reviews•New Reviewer
over 7 years ago
5 out of 5 stars

Easy

Easy, no hassle, and works!

Helpful?
Sarah
Sarah
1 reviews•New Reviewer
over 7 years ago
5 out of 5 stars

Excellent, RELIABLE, Great Value for Money!

We have been customers of Wight Wireless for 5+ years and cannot recommend Trevor and his team highly enough. A completely professional and friendly service right from the start. They have proven to be extremely good value for money and offer brilliant customer service that really is second to none. They are always on hand to assist with any queries and our up-time connection and speed has been amazing over the years given our location and geographical challenges. Thank you to the fantastic team at Wight Wireless, we recommend you to everyone.

Helpful?
Alex
Alex
1 reviews•New Reviewer
over 7 years ago
5 out of 5 stars

Good Value and Honest

Good value and honest service, excellent customer support.

Helpful?
Amanda
Amanda
1 reviews•New Reviewer
over 7 years ago
5 out of 5 stars

Professional

No fuss, professional installation and competitive prices, would use again

Helpful?
Aly Murray
Aly Murray
1 reviews•New Reviewer
over 7 years ago
5 out of 5 stars

They were very efficient in the…

They were very efficient in the installation, and very polite and cleared up. wight wireless provides an excellent service.

Helpful?
Ron
Ron
1 reviews•New Reviewer
over 7 years ago
5 out of 5 stars

We buy their phone and broadband…

We buy their phone and broadband services. The fantastic great support and the high quality and fast broadband connection we get is the best we have ever had from any company. These guys are just amazing!

Helpful?
Mike
Mike
1 reviews•New Reviewer
over 7 years ago
5 out of 5 stars

Amazing and helpful service

Wight Wireless helped us out when nobody else could provide us with broadband at home. Their team came straight out (the next day!) and installed a tiny wifi receiver on our house and we instantly had extremely fast and reliable broadband which lets us stream films and use our internet phone. I would recommend them to anyone.

Helpful?
Peter
Peter
1 reviews•New Reviewer
over 7 years ago
5 out of 5 stars

Review.

Very helpful, prompt and friendly.

Helpful?
Miss N Smith
Miss N Smith
1 reviews•New Reviewer
over 7 years ago
5 out of 5 stars

best WiFi

I’ve been with this WiFi for nearly a year now and I’ve never had any problems. I’ve been with a few other WiFi companies but this is by far the best one yet. Keep up the good work guys!

Helpful?
Ken
Ken
1 reviews•New Reviewer
over 7 years ago
5 out of 5 stars

Great reliable service

Great reliable service

Helpful?
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About Go Internet

Go Internet is an internet service provider based in the UK, specializing in delivering reliable broadband solutions to both residential and business customers on the Isle of Wight and Hampshire. The company offers a range of internet services, including superfast fibre broadband, ultrafast fibre connections, and rural wireless internet access. These options cater to different needs, from everyday home use to more demanding applications such as streaming and gaming. The company is committed to providing straightforward and effective internet services without complicated jargon, ensuring customers receive honest and friendly advice. By utilizing various technologies, including fibre optics and wireless networks, Go Internet aims to meet the diverse connectivity requirements of its clientele, making it a suitable choice for individuals and businesses seeking dependable internet solutions.

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