I am writing on behalf of my elderly…
I am writing on behalf of my elderly parents , my father is 87 & my mother is 85 . My mother has been diagnosed with stage 4 terminal bowl cancer and is very sick 🥲 my parents house has had a missive hole in their roof that has gone straight into their main front room since February storms , they have suffered with the cold winter with this massive hole in the roof and many people have come to look at it with still nothing done as of today 23rd November 2022 , my parents have paid for house & contents Insureance all their lives with no claims & when they really need help no one has helped SHAME on you GIO I WANT TO KNOW HOW YOU CAN SLEEP AT NIGHT !!!! GIO have told my parents they have to pay them more money $3000.00 to help repair the roof !!! & won’t start repairs until it’s paid over & above the the access , My father got an outside roofer to quote him and that was only $5000 , Shame on you for trying to steel money from our elderly !!!! NEVER TRUST GIO .everyone that reads this should leave this company as my poor parents are still waiting , very sad , that no one can miss a payment but you take months & months to help people that keep you operating!! Yes your clients that keep your company going you are screwing over !!! Regards A caring daughter.
