General & Medical Reviews

Been with G&M about a year or so. Haven't needed to claim yet, touch wood. Seems alright, price was decent.

Excellent service from Matt after an initially very slow response from the company to my original email. Matt took care to ensure he understood my needs and responded promptly to further emails. The solution offered was outstanding and very much appreciated.

Been with G&M for years now. Consistently good service and fair renewals. Feel well looked after.

After my GP referral, I wasn't sure which specialist to see for my issue. When I called G&M for pre authorisation, I mentioned this. The advisor (sorry forgot their name) was really helpful and she offered to check their recognised list for consultants specialising in that area near Peterborough. They gave me a couple of names, which saved me a job! Got my authorisation code at the same time, booked in easily with one of their recommended consultants. Felt like really good service

Ethan guided me through all the options and was extremely courteous and helpful!

Had to get pre authorisation from G&M for some physio sessions. Rang them up as required, got the authorisation code sorted in about 5 minutes. Really straightforward.

My main reason for having private cover is to get seen quickly if needed. Had an issue flare up recently, GP referred me. Rang G&M, got the go-ahead within a day or two. Was pleased to see their list included my local hospital, which was really convenient. Got an appointment within the week! The speed was fantastic compared to the potential NHS wait. They made it all very seamless, couldn't fault the efficiency from the first call right through to getting the treatment sorted. Exactly what I pay for!

Everyone I've spoken to at G&M has been genuinely helpful and polite. Makes a real difference. Thank you!

Just renewed my policy with G&M. Happy with the cover and the service over the last year.

I have had quite bad and difficult experiences with General and Medical previously. Today I have dealt with Ellie Grigas who has been very helpful and has followed up on the enquiry herself which I really appreciate. Hopefully this will now lead to the invoice being paid. best Miranda

Feels like really good value for money with G&M. The service has been brilliant whenever I've contacted them. Highly recommend.

Moved from BUPA as their premiums are much cheaper. Wish I hadn't done it though! They are quick to sign you up and take your money, but when you make a claim they suddenly have to see your medical records and then start dragging their feet. A deceitful company that will quickly cash in, but leave you in the lurch when you need them.

Needed to claim for the first time and was worried it'd be complicated. G&M made it really simple. Very impressed.

Had a quick query about my cover. Rang G&M and got through straight away to someone really helpful. Sorted in minutes. Fab!

So glad I signed up with G&M. Just knowing it's there if anything happens makes a huge difference. Really positive experience so far.

The claim felt like it was taking forever, got a bit stressed NGL. But turned out G&M were waiting nearly 3 weeks for my GP surgery to send over a medical report they needed! Once they finally got it, G&M processed and paid within days. Relief!

Needed to ask about adding my partner. Really helpful person on the phone, sorted it in minutes.

Absolutely fantastic customer service from Jessica today. My follow up consultation was easily authorised and the code sent. I contacted her on Friday and I have an appointment to see my consultant on Monday Thank you so much.

Took absolutely ages to get my specialist referral sorted, but that was my GP dragging their feet sending the letter. Once G&M actually got the referral, they approved the consultation dead quick. Paid out fast too. Can't fault G&M's side.