Friendly Rentals Reviews

Terrible service. Lies all around. We got a place with AC and it wasn't working. They offered fans... We refused and left the premise, and they still charged us. We're now dealing with a refund from a terrible company. Not recommended

Keys were very easy to collect, the apartment is situated in an excellent location. Friendly Rentals also office a free bag drop at their offices on the day you depart which was very helpful.

It was excellent accommodation the apartment fully equipped excellent location with fantastic view

The apartment is very nice. Clean, great location. We had a nice days there and os course we back.

Entièrement satisfait de la prestation de Friendly Rentals. Sincères salutations. Daniel Meunier

Vamos chicos, el equipo que nos asistió durante nuestras vacaciones en Madrid fue de lo mejor, en particular, los tres chicos que nos atendieron fueron demasiado atentos a cada uno de nuestros requerimientos, la asistencia a todas nuestras quejas fueron atendidas de inmediato. Solo queda pedirles que sigan así, son una empresa bastante confiable.

Great location just off Catalunya square and Las Ramblas, well equipped apartment and very clean You get the key from their office which is about a 5 mins walk from the apartment We had a great stay and would definitely stay there again should we come back to Barcelona

Realice una reserva a una propiedad de Friendly Rentals en Madrid por medio de Booking.com, cuando llegue a la propiedad no era lo que esperaba, me encontré con una suite en un sótano de 2 pisos abajo donde el ascensor no llegaba, además era frente al basurero lo cual tenía un olor desagradable. Solicite el cambio de propiedad o de piso y se negaron me dijeron que no tenían propiedades disponibles y que tampoco podían pagarme un hotel eso fue lo que José quien me dijo ser el “Gerente” me informó. Después de varias llamadas encontré un hotel y cerca y tuve que irme con mi madre quien se está recuperando de un cancer y con discapacidad y algunas maletas llenas de medicamentos y de una maquina de oxígeno. Asistí a las oficinas y hablé con Ángel quien me dijo que mi reserva se encontraba activa cuando yo la cancelé y recibí el correo de confirmación de cancelación, además se encontraba una señora con pésima actitud quien me prohibió quejarme de “un compañero” cuando es un derecho de consumidor el expresar quejas y sugerencias. La atención en las oficinas de Friendly Rentals de Calle San Marcos 9 es terrible e ineficiente, tengo grabada toda la conversación desde Mercedes la housekeeper, José, Ángel y la señora que se negó a decirme que cargo tenía. Se negaron a reembolsarme el dinero, cuando no existe teléfono de emergencia para llamar a un hospital, ambulancia o emergencia y eso puede causarle la muerte a cualquier huésped.

A small but very comfortable apartment, has everything you need. The location is great. To the center of Madrid 5 minutes by subway.

Finger weg. Appartements sind das billigste vom billigsten. Mein tipp: niemals kreditkarte angeben. hätte die vielen negativen bewertungen vorher lesen sollen. bestehen sie darauf, dass keine kaution hinterlegt werden soll. die kaution wurde einfach nicht zur gänze zurückbezahlt. mit sehr sehr seltsamen argumenten. Es wurde absolut nichts beschädigt. und jetzt wird auch noch geantwortet, dass etwas beschädigt wurde. dann geben sie bitte bekannt was genau beschädigt wurde? 24.01.2020...also...was wurde beschädigt?

Nous avons séjourné 2 nuits à l'appart-hôtel Friendly Rentals à Séville. L'accueil était très professionnel, avec de bons conseils pour sortir / visiter la ville. La localisation permet de rejoindre facilement tous les endroits touristiques à pied. L'appartement en lui-même était moderne et lumineux, avec tout le nécessaire pour cuisiner. Sur le toit se trouve une petite piscine ainsi qu'un solarium avec des transats, très agréable au coucher du soleil. Je recommande vivement d'y séjourner.

Estafa!! Ojo letra pequeña. Publicidad engañosa. Omiten información relevante en la hoja de reserva.

Beautifully appointed and located apartments in Seville. The apartments are light and airy and ours, for a family of 4 were really spacious. They have everything you could need for self catering, although we were only staying for 2 nights so didn't need an oven, dishwasher or washing machine. There is a small pool and sunbathing terrace on the roof which provided a fabulous relief from the heat of the city.

We have just returned from San Sebastián having stayed at Villa Buda rented through Friendly Rentals the position of the property was very convenient for the beach and the old town , that’s the positives on arrival we were met by the Macarena who insisted that I pay her cash when I pointed out that the invoice stated we could pay by card or cash she insisted on cash, some 1175.00 euros which took several visits to cash machines due to daily limits. We were told to leave it on the kitchen table as she has an office in the garage and would collect it later and not to worry about the noise coming from the garage when she is there with her two children husband and the dog? We where under the impression that we had rental the whole house evidently not. The pictures you supplied shows garden furniture with sun loungers and an umbrella on the table and chairs this was not there the table and chairs we’re filthy which we cleaned ourselves the whole house was filthy the washer dryer well the dryer did not work and the freezer door was jammed up with ice. Ants all over the kitchen the towels smelled musky plus the dust everywhere. This is described as a luxury house unfortunately for us this was not the case. The total cost was 1550.00 EUR I expected the house to be cleaned if you would like photos I have them.

My experience at Friendly Rentals Madrid was great. The apartment was located right in the middle of downtown Spain, walking distance from the Royal Palace and La Gran Via. It was very spacious, very clean, had lots of space to hang dry your clothes, 2 full bathrooms, and it even had Central Air Conditioning! (Most places don't have A/C). It was easy to find and had all different types of convenient stores right outside the apartment open late unlike many other Airbnb's in Europe. Thanks

I totally recommend this company to anyone Very vvvv pleased with their services. Excellent company!!!😘😘😘

Appartamento molto vicino alla metro Rocafort. Si raggiunge con una breve passeggiata anche Piazza di Spagna ricca di bar e Centro Commerciale Arena. L’appartamento è ben disposto e dispone di 2 piccoli bagni. Ha tutto quello che serve per far soggiornare 6 adulti e 1 bimbo di 3 anni. Gli unici aspetti negativi sono lo spessore dei muri per i rumori lungo le scale e vicini molto rumorosi e i bagni molto piccoli. Per il resto ci ritornerei.

Perfect accommodation for 4 people, close to the Metro station and also pretty close to the city center. The apartment was clean and fully equipped, the terrace is lovely. Would definitely come back or book with Friendly Rentals again, in one of their various locations.

I'm using Friendly rentals for the third time, and I'm happy again with the service they have provided- nice apartments on good locations. Thank you!

Easy reservation Contact made before we left Friendly Rentals arranged taxi at airport Charming girl met us at office gave us our key and gave information about Valencia Excellent apartment very clean smart and well equipped in a quiet area with many restaurants ,convenient to bus Good value Taxi arranged to take us back to airport Highly recommended