Review summary

Freebird Airlines has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Worst experience

I bought ticket for my mother from Moldova to Turkey, only 2 hours flight. She wrapped luggage in plastic, once she arrived to hotel and unpack she noticed hole in the luggage, looks like it was burned through with something, maybe with cigarette, not sure, they burned plastic and luggage also. Since she notice it is already after leaving airport most probably it was too late to complain about. After one day of stay i received message to email, that her flight back is canceled and it was offered to change flight to the one 24hours later. She was travelling to Moldova from Ukraine by bus from Ukraine (around 16hours) and cause of flight change we need to find for her another transfer for another date and also extend hotel in Turkey for one extra day. On the way back she landed 30 min before transfer to Ukraine, once she picked up luggage handler was stuck and not extending. When she arrived to Ukraine and tried to repair it it was told it was pretty much damaged and price for it was almost the price for a new luggage. I will recommend to stay away from Freebird Arlines.

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JK
Schnelle und gute Buchung per App

Schnelle und gute Buchung per App

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D
Freebirds

Wir sind 2024 & 2025 von Varna nach Leipzig geflogen und es war super. Deutschsprachiges Personal hatten wir auf beiden Flügen. Die Angestellten sind super freundlich, die Sitzplätze bequem. Essen und Trinken sind preislich total in Ordnung . .

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My flight was cancelled and moved to…

My flight was cancelled and moved to another day without any compensation.

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Showing 31 - 40 of 996 reviews
CA

Pünktlich

Pünktlich, Sehr nette Personal...

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A

Der Service ist wirklich super

Der Service ist wirklich super, mir wurde bei der Hotline (Whatsapp) sofort unkompliziert geholfen. Der Service am Board ist auch gut.

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MG

Die Buchung hat sehr gut geklappt

Die Buchung hat sehr gut geklappt. 👍 Der Flug steht noch bevor, kann ich noch nicht bewerten.

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IK

Super Service tolles Team

Super Service tolles Team

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SK

Am 28.06.2025 sollte ich mit Freebird…

Am 28.06.2025 sollte ich mit Freebird von Frankfurt nach Antalya fliegen. Am Flughafen Frankfurt angekommen gab es diesen Flug nicht. Auch war niemand der Fluggesellschaft vor Ort. Nach mehreren Anrufen und Stunden hat uns dann die Reisegesellschaft einen Ersatzflug organisiert. Es wurde von freebird ein Flug angeboten den es nicht gab. Auch keinerlei Informationen haben wir bekommen. Das ist eine unverschämtheit.

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B

Sehr einfach

Sehr einfach, schnell, unkompliziert und tolle Preise

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HT

Denied boarding with boarding pass

I checked in online and printed my boarding pass. I went through airport security and passport control with the boarding pass but I was denied boarding because I should have visited the checkin counter? On top of that, the staff who denied boarding were extremely rude. One of them even got physical and literally pushed me away. Awful awful experience.

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EA

Tolles Flugzeug nette Crew

Ich bin mir freebird Airlines von Friedrichshafen nach Antalya und eine Woche später wieder zurück. Es war bei beiden Flügen alles super die Crew war sehr nett, wir hatten kaum Verspätung und der Flug war sehr angenehm. Das war der beste Flug meines Lebens. Definitiv wieder👍

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AB

the booking expirience was axcellent…

the booking expirience was axcellent again. I like to travle with freebird airlines.

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