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    HomeVehicles & TransportationFox Rent a Car Reviews

    Fox Rent a Car

    3.912 out of 5 stars
    3.912 out of 5 stars
    3.9
    |Great|1,000 reviews

    TrustScore

    3.9
    3.912 out of 5 stars
    Great
    5 out of 5 stars
    630
    4 out of 5 stars
    104
    3 out of 5 stars
    32
    2 out of 5 stars
    16
    1 out of 5 stars
    218
    1,000 reviews in total

    Review summary

    Fox Rent a Car has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

    ✨
    Based on reviews, created with AI

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    Featured Reviews

    4/4 slots
    Premium pins are permanent until displaced by newer pinsLearn more
    POPULAR
    1 out of 5 stars
    1/5

    Very disappointing experience with this…

    I had a very frustrating experience with this company when booking a rental car through Expedia. During the payment proc...

    0
    0
    🔥 High engagement
    POPULAR
    1 out of 5 stars
    1/5

    Scam artists the most awful company I…

    Scam artists the most awful company I have ever dealt with. Did not refund me for my deposit, do not provide adequate pa...

    0
    0
    🔥 High engagement
    POPULAR
    1 out of 5 stars
    1/5

    It's like I got charged twice..

    Okay I pay for everything through Expedia as far as a car rental when I get there at Fox car rental which in fact it is ...

    0
    0
    🔥 High engagement
    POPULAR
    1 out of 5 stars
    1/5

    Many Additional mandatory fees, unhonest staff

    I rented a car from Fox Rent A Car in Seattle through Booking.com. When picking up the vehicle, I was charged multiple a...

    0
    0
    🔥 High engagement

    Want your best reviews featured?

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    Filter by rating:
    Shantell Winn
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

    ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

    Helpful?
    Mike Cramer
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Good car

    Good car. Good selection. Easy return. Long wait to pick up car. 4th in line, took over an hour to be helped through the process. Entire transaction took 8 minutes...

    Helpful?
    William Brand
    1 reviews
    almost 2 years ago
    4 out of 5 stars

    Customer service rep was friendly…

    Great service once I arrived at the rental car pickup location. Swapped me into a economy van since my flight was delayed. Tiny shuttle van was standing room only after waiting for 20 minutes. Easy drop off ar 6am.

    Helpful?
    Elton Gramo
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Great price for a nice car.

    The price of the rental and the gas mileage because i didn't need it to fill it up. it was taken care from the rental company.

    Helpful?
    Julia Dell
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Great price for the vehicle we rented

    Great price for the vehicle we rented. We were pleasantly surprised by how clean and new the vehicle was. We will definitely rent from fox again.

    Helpful?
    Angela Q
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Amazing Experience!

    I wanted to say that when I saw so many negative reviews about Fox, I was nervous if I should rent from Fox. But I'm so glad I did eventually. I was travelling to DFW to see my family in Texas, and everything went so smoothly from getting to the rental car center, picking up my car, until dropping off my car. Everything exceeded my expectations! The staff at the counter was so nice and friendly, she pointed out to me all the important items to notice, and didn't try to sell me any unecessary purchases at all. She even upgraded my car! I felt being treated very well with warmth as an important valued customer. I really loved this car rental experience, and I would definitely choose them again next time I need to rent a car! Thanks Fox!

    Helpful?
    Kathy
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Great price

    Great price, nice car choices and easy in and out.

    Helpful?

    TrustPilot Scam Exposed

    Learn why consumers and businesses should be cautious about relying on Trustpilot scores and reviews.

    Read the analysis
    Joanne Lacy
    1 reviews
    almost 2 years ago
    3 out of 5 stars

    The Key bop was not working correctly

    The Key bop was not working correctly. Had to manually open n lock door sometimes

    Helpful?
    RM Real Estate
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Luv the staff

    Luv the staff

    Helpful?
    Rod Piukkala
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Great pricing, excellent vehicles

    Super prices, best in the class, excellent service at airport and also the customer experience line

    Helpful?
    Dave
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    The staff at the counter was friendly

    The staff at the counter was friendly, knowledgeable and polite.

    Helpful?
    margarita berrios
    1 reviews
    almost 2 years ago
    4 out of 5 stars

    Precio excelente y buen carro..

    Precio excelente y buen carro.. Nunca entendí porque si lo recogí a las 10;15pm lo tenía que devolver a las 8pm .. y deberían aclarar en la página web que tú póliza debe decir que te sirve para rentar, porque de lo contrario debes adquirir la poliza de ustedes ..por eso no le doy 5 estrellas

    Helpful?
    Miranda Diaz
    1 reviews
    almost 2 years ago
    4 out of 5 stars

    Very easy and a convenient price

    A very nice and clean car, and a nice Atlanta staff.

    Helpful?
    Greg Palmer
    1 reviews
    almost 2 years ago
    1 out of 5 stars

    Lies and hidden fees

    Lots of hidden fees and will lie about charges. Prepaid for half tank of gas, charged for a full tank. Said additional driver was flat fee, charged flat fee times seven days. Sixty dollar facility fee plus others. Together all the fees ended up doubling the rental price.

    Helpful?
    Grandma Deb
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Quick pick up and drop off is great!

    Quick pick up and drop off is great!

    Helpful?
    V. Adegbesan
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Excellent service

    Excellent service

    Helpful?
    glenn duka
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Good experience

    Laura at the front desk very professional and very informative

    Helpful?
    Miguel Gonzalez
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    it was really fast to get the car.

    it was really fast to get the car, very good service, car new and clean.

    Helpful?
    Isaac Nagar
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Fair price no change of rules at middle…

    Fair price no change of rules at middle of the game

    Helpful?
    Kelwina Espinosa Hocog
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Good customer service

    Good customer service. Very good and affordable car rental. Staff are very friendly.

    Helpful?
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    Category

    Vehicles & Transportation