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    HomeVehicles & TransportationFox Rent a Car Reviews

    Fox Rent a Car

    3.912 out of 5 stars
    3.912 out of 5 stars
    3.9
    |Great|1,000 reviews

    TrustScore

    3.9
    3.912 out of 5 stars
    Great
    5 out of 5 stars
    630
    4 out of 5 stars
    104
    3 out of 5 stars
    32
    2 out of 5 stars
    16
    1 out of 5 stars
    218
    1,000 reviews in total

    Review summary

    Fox Rent a Car has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

    ✨
    Based on reviews, created with AI

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    Featured Reviews

    4/4 slots
    Premium pins are permanent until displaced by newer pinsLearn more
    POPULAR
    1 out of 5 stars
    1/5

    Very disappointing experience with this…

    I had a very frustrating experience with this company when booking a rental car through Expedia. During the payment proc...

    0
    0
    🔥 High engagement
    POPULAR
    1 out of 5 stars
    1/5

    Scam artists the most awful company I…

    Scam artists the most awful company I have ever dealt with. Did not refund me for my deposit, do not provide adequate pa...

    0
    0
    🔥 High engagement
    POPULAR
    1 out of 5 stars
    1/5

    It's like I got charged twice..

    Okay I pay for everything through Expedia as far as a car rental when I get there at Fox car rental which in fact it is ...

    0
    0
    🔥 High engagement
    POPULAR
    1 out of 5 stars
    1/5

    Many Additional mandatory fees, unhonest staff

    I rented a car from Fox Rent A Car in Seattle through Booking.com. When picking up the vehicle, I was charged multiple a...

    0
    0
    🔥 High engagement

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    Rebecca Smith
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Quality Company

    Quality Company - had a reservation with another company (NuCar) who tried charging us extras for being "International renters" from Canada, and forcing us to take their insurance at an additional cost of $50/day. Our credit card already covers insurance and stipulates we must decline rental agency's insurance, but NuCar refused to give us a car unless we paid it. Fox was able to get us in a car quickly and didn't try to charge anything extra. The woman checking us out was quick and helpful - 10/10 experience with the check out + return process.

    Helpful?
    Jer
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Excellent Service!

    Aaron was great to work with at the desk and got me exactly what I needed. A no-frills vehicle that got great gas mileage. I was impressed with the pep of the Mitsu and enjoyed the friendly staff members. Great service, I'd definitely use their cars again.

    Helpful?
    Henry
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Great customer service

    Great customer service

    Helpful?
    Greg
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Great experience

    Great price, good selection of cars from which to choose, courteous and professional staff.

    Helpful?
    Glenn Chaif
    1 reviews
    almost 2 years ago
    4 out of 5 stars

    The counter staff are very helpful and…

    The counter staff are very helpful and friendly, it made the whole experience feel very satisfying.

    Helpful?
    Miko
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    The most wonderful experience I’ve ever had!

    The lady that I got the car from was really nice and understanding, and the guy that I left the car with on the 28th of November was really cool! Will come back to rent a car from this place again!

    Helpful?
    Katie Bradford
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    I left my favorite sweater in the…

    I left my favorite sweater in the rental vehicle. I realized 30 minutes later and ran back and they retrieved it for me. The car was great and the whole experience wonderful

    Helpful?

    TrustPilot Scam Exposed

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    Read the analysis
    Joanna
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Great staff

    Great staff. Easy process decent cars. Will definitely use again

    Helpful?
    United Tours and Travel
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Very happy with the services.

    Very happy with the services.

    Helpful?
    James S
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    FOX went above and beyond with our…

    FOX went above and beyond with our rental (even after a canceled reservation from a "user error" on my part). Whatever issues came up, they were attentive and took care of it immediately. Looking forward to renting again!

    Helpful?
    Amanda T Silveira
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Excellent service!

    Excellent service!

    Helpful?
    Jeff Boyle
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    I have used Fox for many rentals

    I have used Fox for many rentals. Staff is very easy to work with and friendly. The cars have been clean and in good shape.

    Helpful?
    Cindy Morales
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Megan was so wonderful to work with.

    Megan was so wonderful to work with.

    Helpful?
    Eric Reese - IMB
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Reasonable price

    Reasonable price

    Helpful?
    Laura
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    The rental was easy and fast

    The rental was easy and fast. The car was great the experience was overall great and pleasant.

    Helpful?
    Lisa Kellar
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Grateful to have found this price for this vehicle

    Great value for the money we spent. We would have had great difficulty on this trip if we had not found this vehicle at this price. Pickup and dropoff are at the airport garage. No issues at all with either

    Helpful?
    susan reynolds
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Well priced

    Well priced, good service and friendly staff.

    Helpful?
    Ronald H Snyder
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    A Great Experience

    The original car Fox rented us had a problem with the brakes, so they gave us a new car within a few minutes. The new car was better than what we had originally rented but they gave us the same price. The return went very smoothly and quickly, even though it was during a snowstorm.

    Helpful?
    Fatan Kamis
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Great service!

    Great service! The staff were very helpful when we had a mix-up from Expedia's end with the booking. They made it possible to leave with the car of our choice along with everything we needed. Thanks again to the manager for his kind gestures!

    Helpful?
    Kenneth Cress
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Great rentalexperience

    Good price. Counter agent was excellent. Car was clean, available, and comfortable. Easy drop off. I will rent from them in Tampa again.

    Helpful?
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    Vehicles & Transportation