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    HomeVehicles & TransportationFox Rent a Car Reviews

    Fox Rent a Car

    3.912 out of 5 stars
    3.912 out of 5 stars
    3.9
    |Great|1,000 reviews

    TrustScore

    3.9
    3.912 out of 5 stars
    Great
    5 out of 5 stars
    630
    4 out of 5 stars
    104
    3 out of 5 stars
    32
    2 out of 5 stars
    16
    1 out of 5 stars
    218
    1,000 reviews in total

    Review summary

    Fox Rent a Car has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

    ✨
    Based on reviews, created with AI

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    Featured Reviews

    4/4 slots
    Premium pins are permanent until displaced by newer pinsLearn more
    POPULAR
    1 out of 5 stars
    1/5

    Very disappointing experience with this…

    I had a very frustrating experience with this company when booking a rental car through Expedia. During the payment proc...

    0
    0
    🔥 High engagement
    POPULAR
    1 out of 5 stars
    1/5

    Scam artists the most awful company I…

    Scam artists the most awful company I have ever dealt with. Did not refund me for my deposit, do not provide adequate pa...

    0
    0
    🔥 High engagement
    POPULAR
    1 out of 5 stars
    1/5

    It's like I got charged twice..

    Okay I pay for everything through Expedia as far as a car rental when I get there at Fox car rental which in fact it is ...

    0
    0
    🔥 High engagement
    POPULAR
    1 out of 5 stars
    1/5

    Many Additional mandatory fees, unhonest staff

    I rented a car from Fox Rent A Car in Seattle through Booking.com. When picking up the vehicle, I was charged multiple a...

    0
    0
    🔥 High engagement

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    Tufana Ross
    1 reviews
    almost 2 years ago
    4 out of 5 stars

    Next time I get the car I paid for online.

    My car I paid for on line was a five passenger car for $120 but when I got to the desk, I ended up paying an extra $150 for an an upgrade that was supposed to be a discount price🙄 on a Jeep Grand Cherokee, the first rental that I was directed to was making all kinds of noises and needed major maintenance. I was directed to another jeep that supposedly a new truck, but had dents and scrapes. I drove it for a few days and the change the oil light kept coming on. It was not worth the upgrade.

    Helpful?
    EKN
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Good value, quick service

    Luckily at Fox rental in SFO our pickup went quickly n smoothly. Rental site off premises so had to take shuttle but they came quickly. Prices great n car ready to go. Short line.

    Helpful?
    Laurie Jiroudek
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Fox is a great company!

    Fox is a great company with wonderful customer service and great cars!

    Helpful?
    Bri R
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Was a little hesitant to rent bc I’d…

    Was a little hesitant to rent bc I’d seen some negative reviews and was worried I’d have a long wait for my car or there’d be other issues. But nope! Car was ready! Staff was friendly. Car was nice and clean, and return was easy at end. Great value!

    Helpful?
    Jennifer Haas
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Good experience

    I had no issues, no insurance or damage hassles, and got a Dodge Charger for an economy price. Will rent again if the price is right!

    Helpful?
    Gary Christensen
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Helpful

    Helpful, friendly, great vehicle.

    Helpful?
    Christopher Kane
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Great Experience

    Staff at check in were great. Clean car that was ready to go. Extended the car no problem. At return, the shuttle was prompt and we had loads of help with the luggage.

    Helpful?

    TrustPilot Scam Exposed

    Learn why consumers and businesses should be cautious about relying on Trustpilot scores and reviews.

    Read the analysis
    Carl Rust
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Fox makes it easy for you

    Easy pick up and it was the car I requested. My windshield was damaged while I had the vehicle and they took care of it very quickly. Drop off was just as easy. I highly recommend getting a car thru FOX on your next trip to AZ.

    Helpful?
    len williams
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    The staff at the Oakland office was…

    The staff at the Oakland office was very attentive and courteous.

    Helpful?
    FHR
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Serving with excellence

    Their excellent service and professionalism.

    Helpful?
    Lois Hamilton
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    The line was not long

    The line was not long. The vehicles were very clean and not problem in returning them

    Helpful?
    Donald Kuk
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    World Class Customer Service and Cars at Fox SFO

    I picked up my Fox rental at the SFO off premises agency and was I shocked. Perfect cars, perfect customer service, total joy and satisfaction!!!!!!

    Helpful?
    TheNVoS
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Rates are usually pretty low if you…

    Rates are usually pretty low if you book in advance and cars are kept clean. Overall happy with my rental.

    Helpful?
    Tanisha
    1 reviews
    almost 2 years ago
    4 out of 5 stars

    overall experience was great

    overall experience was great. However when picking up the vehicle I noticed the gas tank was on half not full but the contract reflected full so I took a picture for proof just in case. Thankfully I took the picture because upon my return I had to show the picture as proof with a time stamp on the picture…if not for my quick thinking they would have charged me for half a tank of gas that I in fact did not use absolutely not good business practice….

    Helpful?
    Kevin O'toole
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Great customer service

    Great customer service, car was very clean

    Helpful?
    William R
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    The customer service that was given by…

    The customer service that was given by Donerys Cuevas and Juan Rodriguez was great. Thank you.

    Helpful?
    Brenda
    1 reviews
    almost 2 years ago
    3 out of 5 stars

    Wait time for vehicle was long.

    The wait time for the vehicle was very long and it was cold in there. Very little seating, there were about 20 people waiting for a vehicle at the same time. They kept extending the wait time. The vehicle was nice and spacious for the price though.

    Helpful?
    Cristian Pinzaru
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Excellent service in LAX at Fox car rental.

    No waisting time at the counter, and the car had only 4300 miles.I would definitely use Fox again.

    Helpful?
    Marco Flores
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Stuff very helpful I had a really good…

    Stuff very helpful I had a really good experience with fox nice vehicles selection and good rates overall I will recommend fox 100%

    Helpful?
    Miles Slauson
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Maria was a great help when l was…

    Maria was a great help when l was picking up my rental car

    Helpful?
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