Easy
Easy in and out
Fox Rent a Car has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
I had a very frustrating experience with this company when booking a rental car through Expedia. During the payment proc...
Scam artists the most awful company I have ever dealt with. Did not refund me for my deposit, do not provide adequate pa...
Okay I pay for everything through Expedia as far as a car rental when I get there at Fox car rental which in fact it is ...
I rented a car from Fox Rent A Car in Seattle through Booking.com. When picking up the vehicle, I was charged multiple a...
Easy in and out
Fair pricing. Clean car. Easy drop off. Convenient shuttle. Had to wait an hour to pick up the car as the line up was long but processing of each customer took far too long. I would still use them, but prepare to wait to pick up.
The young gal, Brevan, that assisted us at the Fox Rental counter was so friendly and very efficient. The process went quickly and smoothly. We will rent a vehicle through Fox again if flying into Dallas Ft. Worth.
Fox provide a good value, and easy to pickup/dropoff car at the airport.
Although I had some language barrier when using your service, it was finally good. The car functioned quite well during my trip. I would like to recommend your service to some of my friends in case they need.
Mary at the counter. Incredible service
Ben was so gracious - it was a wonderful experience.
The staff during the check-in process were extremely kind, full of good humor, and gave a thorough explanation of all my options ( gas, tolls, etc. )
The car was new and clean. The price beats all out there and the service is the best around. Would highly recommend.
Good prices, good staff, car was clean. They helped me with multiple things (toll, filling the tank, returning a forgotten item). They care about their customers.
Rented from 1/12/2023 until 3/12/2023 in Las Vegas. The experience at pick-up was very bad. I was discriminated - after I showed my Romanian passport the employee lady wanted to have a lot of unnecessary information: * copy of my flight return ticket sent by email * copy of passport * copy of identity card with my address * two additional phone numbers Then she forced me to buy additional, not mandatory insurance to release the car - she told me it is mandatory state insurance, but then I found out it was not mandatory - Fox just wanted to get more money from me. And, her language was inadequate in customer communication, often addressing me with "baby" - I do not consider this appropriate.
Abholung war super und ging total schnell, dank dem lieben Mitarbeiter Davide vor Ort! Wir wurden sofort vom Flughafen mit einem Shuttle zum Verleih gebracht ohne Wartezeit. Auch die Rückgabe war super. Haben das Auto vorgeführt, es wurde gründlich geprüft und dann ohne Beanstandung übernommen. Absolute Empfehlung und Top Preis/ Leistung.
The customer service at picking up and dropping off the car was fast, and efficient, the employees were friendly and the cost of the rental was great as well. Congratulations on a job well done!
Easy access from the airport to car rental site. Sunpass registration issues, plate number was already associated with another Sunpass account. After going back and forth with Fox all day, the end result was to drive back to the airport and exchange vehicles which was a hassle. Language barrier at the return as to why I needed a new vehicle.
Tameka at the Atlanta airport rounded out a great rental experience. Enjoyed the customer service, car and rental company. First time using Fox and plan to do so again in the future.
great customer service every one was very helpful even though was a holiday and a very busy day , they managed everything to make it easy and fast for me . the only reason I give 4stars was because the car I received had a strong cigarette smell
Easy pickup and drop off and the car was very clean
I tried Fox because of price was a little worried but exceeded my expectations.Will use again
Fast service, friendly people, good pricing. Car a little dinged up, but clean and in good mechanical shape. Tamica fast and helpful with our return .
When I picked up my car, the shuttle driver was very nice and accommodating. The agent at the counter was very helpful and knew her job. Well when I dropped my car off the gentleman who took the car from me, was very nice and accommodating the shuttle driver on the way back to LAX was a little Brusk with people and not as friendly as the driver from LAX to the fox car rental but other than that it was a great experience overall.
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