Good service, bad car
Service and price was very good but the mechanical conditions of the car was not good. Rare sounds on the wheels and seems they need some kind of service done.
Fox Rent a Car has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
I had a very frustrating experience with this company when booking a rental car through Expedia. During the payment proc...
Scam artists the most awful company I have ever dealt with. Did not refund me for my deposit, do not provide adequate pa...
Okay I pay for everything through Expedia as far as a car rental when I get there at Fox car rental which in fact it is ...
I rented a car from Fox Rent A Car in Seattle through Booking.com. When picking up the vehicle, I was charged multiple a...
Service and price was very good but the mechanical conditions of the car was not good. Rare sounds on the wheels and seems they need some kind of service done.
Great Price, Fast check in, and even faster check out.
Customer service end to end is phenomenal. Lady at the counter or gentleman while returning ensured everything went well.
Great a customer service from the manager at the ATL Location. He cares about his customers …. thank you Mr. Harold.
Everything went smooth, staff answered all questions and gave sound recommendations, vehicle was nice and clean. Prices were low and I will use Fox again.
There was a long line up when we arrived and proceeded slowly. The agent we had seemed a bit bored and did not smile. Directional signage could be improved for both getting the car and returning it. Check out was quick and efficient at the counter. The car itself was very good and the whole process was acceptable. Thank You.
Pricing and staff
Great experience
Fox Wien Absolute Betrüger!!! Man steigt hier aufgrund von verdeckten Kosten wesentlich teurer aus, als erwartet. Die Fahrzeuge werden auch nicht gründlich auf Ihre Funktionen geprüft. Äußerst fahrlässig!!!
EXCELLENT Service, great price, comfortable fuel efficient vehicles, easy return quick process
John, Operations Manager, was extremely easy to deal with upon my late returned vehicle. Everybody is very polite there, but John saved my bacon and made me feel okay about the situation I was in.
The car was dirty, but the rest was great! Excellent prices!
I was apprehensive about renting from Fox due to reviews from other locations. However, according to Expedia, the Fox location in Phoenix had better levels than Budget, etc. That being said, the experience at the registration counter was great. When we arrived to the vehicle pickup location there was nobody in the booth. We headed to the spot number we were given to pickup our minivan. There was two to choose from. One of the Fox team showed up and we made our selection from the two vehicles. I always take a video of the exterior and interior of the vehicles I rent for my records. There were quite a bit of door creases, panel dents and dings on the vehicle. Obviously they don't affect the driveability of the vehicle, but never the less it looks bad! The vehicle had over 77,000 miles on it, again not a big deal, but it seems like a lot of miles for a rental. Here is where I had issues with the vehicle. Upon opening the tailgate we found that the trunk area well carpet was missing, there was an absolute ton of dog hair inside the vehicle. Luckily none of us have allergies to dog! The inside of the vehicle front windshield was horrendous! The amount of dirt, haze and film were unbelievable. When driving facing the sun it was difficult to see out the window! To top it off, when we left the rental car garage we left the facility and found that the back two tires were low on air to the point that the car was warning us about it! I had to go fill up the back tires which cost me $5 to get air from a convenience machine. Honestly, the pricing was good, but cleanliness is important regardless of the price paid for the rental.
Anil is fabulous. My rental was exactly what was needed for my trip. Clean and reliable.
Always so easy to rent, never have any issues .
You are asking me for an abstract of my review? You kept asking a lot! How about, "An Authentic Review, that I Seldom Give." There are few people that read anymore. Fewer, that think rationally. Many are delusional.
Efficient, friendly service .
Great value, convenient shuttle service.
Best customer service I have recently. Had 1 hour and 20 minute window between dropoff and flight. Return process was efficient, shuttle was waiting and I was on my way. Even more remarkable because this was at or even alightly before official opening at 6am. Very pleased.
The car had some miles on it, but was in pretty good shape. The price was good and I was treated well. I recommend Fox as a car rental with good value.
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