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    HomeVehicles & TransportationFox Rent a Car Reviews

    Fox Rent a Car

    3.912 out of 5 stars
    3.912 out of 5 stars
    3.9
    |Great|1,000 reviews

    TrustScore

    3.9
    3.912 out of 5 stars
    Great
    5 out of 5 stars
    630
    4 out of 5 stars
    104
    3 out of 5 stars
    32
    2 out of 5 stars
    16
    1 out of 5 stars
    218
    1,000 reviews in total

    Review summary

    Fox Rent a Car has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

    ✨
    Based on reviews, created with AI

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    Featured Reviews

    4/4 slots
    Premium pins are permanent until displaced by newer pinsLearn more
    POPULAR
    1 out of 5 stars
    1/5

    Very disappointing experience with this…

    I had a very frustrating experience with this company when booking a rental car through Expedia. During the payment proc...

    0
    0
    🔥 High engagement
    POPULAR
    1 out of 5 stars
    1/5

    Scam artists the most awful company I…

    Scam artists the most awful company I have ever dealt with. Did not refund me for my deposit, do not provide adequate pa...

    0
    0
    🔥 High engagement
    POPULAR
    1 out of 5 stars
    1/5

    It's like I got charged twice..

    Okay I pay for everything through Expedia as far as a car rental when I get there at Fox car rental which in fact it is ...

    0
    0
    🔥 High engagement
    POPULAR
    1 out of 5 stars
    1/5

    Many Additional mandatory fees, unhonest staff

    I rented a car from Fox Rent A Car in Seattle through Booking.com. When picking up the vehicle, I was charged multiple a...

    0
    0
    🔥 High engagement

    Want your best reviews featured?

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    Filter by rating:
    Fujilanga
    1 reviews
    almost 2 years ago
    3 out of 5 stars

    Good service, bad car

    Service and price was very good but the mechanical conditions of the car was not good. Rare sounds on the wheels and seems they need some kind of service done.

    Helpful?
    Angel Chacon
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Great Price

    Great Price, Fast check in, and even faster check out.

    Helpful?
    Cc22510889
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Customer service - excellent

    Customer service end to end is phenomenal. Lady at the counter or gentleman while returning ensured everything went well.

    Helpful?
    Jorge CCL
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Outstanding customer service

    Great a customer service from the manager at the ATL Location. He cares about his customers …. thank you Mr. Harold.

    Helpful?
    Nick Walsh
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Great job Fox

    Everything went smooth, staff answered all questions and gave sound recommendations, vehicle was nice and clean. Prices were low and I will use Fox again.

    Helpful?
    Doug
    1 reviews
    almost 2 years ago
    4 out of 5 stars

    Satisfied Rental

    There was a long line up when we arrived and proceeded slowly. The agent we had seemed a bit bored and did not smile. Directional signage could be improved for both getting the car and returning it. Check out was quick and efficient at the counter. The car itself was very good and the whole process was acceptable. Thank You.

    Helpful?
    Lori Gerlits
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Great cept multi shuttles

    Pricing and staff

    Helpful?

    TrustPilot Scam Exposed

    Learn why consumers and businesses should be cautious about relying on Trustpilot scores and reviews.

    Read the analysis
    STANLEY RICE
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Great experience

    Great experience

    Helpful?
    Ezekia Ezekiev
    1 reviews
    almost 2 years ago
    1 out of 5 stars

    Fox Wien

    Fox Wien Absolute Betrüger!!! Man steigt hier aufgrund von verdeckten Kosten wesentlich teurer aus, als erwartet. Die Fahrzeuge werden auch nicht gründlich auf Ihre Funktionen geprüft. Äußerst fahrlässig!!!

    Helpful?
    sofia taveras
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    EXCELLENT Service

    EXCELLENT Service, great price, comfortable fuel efficient vehicles, easy return quick process

    Helpful?
    Justin King
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    John is all About Solutions.

    John, Operations Manager, was extremely easy to deal with upon my late returned vehicle. Everybody is very polite there, but John saved my bacon and made me feel okay about the situation I was in.

    Helpful?
    Rosaura Romero
    1 reviews
    almost 2 years ago
    4 out of 5 stars

    The car was dirty

    The car was dirty, but the rest was great! Excellent prices!

    Helpful?
    Eyedahoman
    1 reviews
    almost 2 years ago
    4 out of 5 stars

    I was apprehensive about renting from…

    I was apprehensive about renting from Fox due to reviews from other locations. However, according to Expedia, the Fox location in Phoenix had better levels than Budget, etc. That being said, the experience at the registration counter was great. When we arrived to the vehicle pickup location there was nobody in the booth. We headed to the spot number we were given to pickup our minivan. There was two to choose from. One of the Fox team showed up and we made our selection from the two vehicles. I always take a video of the exterior and interior of the vehicles I rent for my records. There were quite a bit of door creases, panel dents and dings on the vehicle. Obviously they don't affect the driveability of the vehicle, but never the less it looks bad! The vehicle had over 77,000 miles on it, again not a big deal, but it seems like a lot of miles for a rental. Here is where I had issues with the vehicle. Upon opening the tailgate we found that the trunk area well carpet was missing, there was an absolute ton of dog hair inside the vehicle. Luckily none of us have allergies to dog! The inside of the vehicle front windshield was horrendous! The amount of dirt, haze and film were unbelievable. When driving facing the sun it was difficult to see out the window! To top it off, when we left the rental car garage we left the facility and found that the back two tires were low on air to the point that the car was warning us about it! I had to go fill up the back tires which cost me $5 to get air from a convenience machine. Honestly, the pricing was good, but cleanliness is important regardless of the price paid for the rental.

    Helpful?
    Justin Castaneda
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Anil is fabulous

    Anil is fabulous. My rental was exactly what was needed for my trip. Clean and reliable.

    Helpful?
    Cherrie Hagerman
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Always so easy to rent

    Always so easy to rent, never have any issues .

    Helpful?
    Alex Morton
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    I don't care about this request for a title This is in it.

    You are asking me for an abstract of my review? You kept asking a lot! How about, "An Authentic Review, that I Seldom Give." There are few people that read anymore. Fewer, that think rationally. Many are delusional.

    Helpful?
    Margaret
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Efficient

    Efficient, friendly service .

    Helpful?
    Lori
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Great value

    Great value, convenient shuttle service.

    Helpful?
    David Sweesy
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Winter getaway

    Best customer service I have recently. Had 1 hour and 20 minute window between dropoff and flight. Return process was efficient, shuttle was waiting and I was on my way. Even more remarkable because this was at or even alightly before official opening at 6am. Very pleased.

    Helpful?
    John Heinecke
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Good value

    The car had some miles on it, but was in pretty good shape. The price was good and I was treated well. I recommend Fox as a car rental with good value.

    Helpful?
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