Always a pleasure dealing with Forst…
Always a pleasure dealing with Forst and Matthew. Another machine successfully delivered and the team is very impressed with the trailed ST6D vs our traded in ST6P!
4.7
Excellent
141 reviews
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Review summary
Först Global is exceptionally well-rated by customers. Customers particularly appreciate service and quality.
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Based on reviews, created with AISee what reviewers are saying
Buying experience was great
Buying experience was great, extremely quick with responses and very knowledgeable about the machines (didn’t feel like he was reading the fact sheet as many do). Chipper was here amazingly quick and straight out to work and is wicked, complete game changer. Cheers Matt Smith
Very happy with the customer service…
Very happy with the customer service and knowledge Matt provided in purchasing our new ST6P.
Repair and service
Forst came to repair and service our chippers today. 1. They came the day after I called 2. Nothing was too much trouble 3. The engineer was polite and extremely helpful As always Forst service is 5 🌟
Company details
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Website
forstglobal.com
All reviews
141 total • Write a review
Showing 21 - 30 of 137 reviews
JW
Completely professional outfit with…
Completely professional outfit with brilliant service and communications. Ran an upgrade on my TT6p and it’s much improved and greatly appreciated. Can’t recommend highly enough
Date of experience: August 29, 2024
M
Mark
US
We have worked with Matthew at Redwood…
We have worked with Matthew at Redwood for the last 15 years. Over that time we have had a number of wheeled and tracked machines. All have been good and re sale value is second to none. The team at Forst assist are on the end of the phone should we have a question or problem. We like that you can deal direct with the people that make them machines, and nothing is a problem. Bexhill tree surgeons
Date of experience: August 19, 2024
JH
The whole experience was great!
The whole experience was great, easy and stress free with Forst! Matthew sorted everything from getting us in showing us around the great set up at the factory and getting the chipper delivered fast for the job we needed it for on time with great communication! Thankyou Forst and Matthew especially! -Hewitt Tree Surgery.
Date of experience: August 14, 2024
MB
Forst for life
We have been using Forst chippers for a number of years now and have always been impressed with the service they offer. The machines themselves are very solid and any problems tend to be electrical, as opposed to mechanical. In my experience these are very often easily resolved, especially through the troubleshooting aid that is available when you call them. On a personal level Forst really showed their colours following a series of series thefts that we experienced a few years ago. We had 6 chippers stolen over a period of a few months and Forst were absolutely amazing. They provided us with a brand new machine immediately along with a hire machine (collected on the day) and could not of been more helpful. It was following on from the Covid pandemic and there was a worldwide shortage of machine parts resulting in long waits for everything - we all remember those dark days! But they really pushed the boat out and did so much to help during this period and were a big part in enabling us to continue trading and rebuild. Because of this they have earned a customer for life in our company. We run ST6s and TR8s all deisels but have used the petrol TR6 and have been impressed with all of them. The TR8 is the pick of the bunch and we'll worth the price tag. Its a beast.
Date of experience: August 13, 2024
JR
On our 3rd chipper from Först
On our 3rd chipper from Först. They’ve never let us down! The customer service has always been spot on. I would recommend anyone starting out to go with a Först chipper. We have no regrets and will definitely get another when the time comes. Jude @ Greenscapes Tree Care
Date of experience: August 12, 2024
Sa
Matthew and team have been very helpful…
Matthew and team have been very helpful from start of purchase to delivery (even rectifying a few small changes we required) good service and great company.
Date of experience: August 12, 2024
CW
Matt and Team at Forst
We first met Matthew Smith 10 plus years ago when with his help we decided to try out Forst after having a lot of issues with other machine providers. We now run approx 12 Forst Chippers and won’t look back. Matt and the Forst team have always gone out of their way to provide the best service with great machines and back up. Our longstanding working relationship will most definitely continue into the future. Great machines Great Service! Thanks Matt
Date of experience: August 12, 2024
PH
Service you can rely on
Outstanding technical back-up, exceptional parts department, all-round an efficient and reliable service you can depend on.
Date of experience: August 12, 2024
BA
My name is Bobby axe
My name is Bobby axe. I bought a tired timberwolf 150dhb during lockdown had nothing but problems. It kept going for years but finally i built up the currage to buy something else. This left me no choice to get a new chipper. I heard lots about forst and had a go on a friend's. That was it forst it was and I would never look back. The whole experience with the Customer services are amazing and a big shout out to mathew smith and all the team in the office that helped guide me on my way.
Date of experience: August 9, 2024
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