Always a pleasure dealing with Forst…
Always a pleasure dealing with Forst and Matthew. Another machine successfully delivered and the team is very impressed with the trailed ST6D vs our traded in ST6P!
4.7
Excellent
141 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Först Global is exceptionally well-rated by customers. Customers particularly appreciate service and quality.
✨
Based on reviews, created with AISee what reviewers are saying
Buying experience was great
Buying experience was great, extremely quick with responses and very knowledgeable about the machines (didn’t feel like he was reading the fact sheet as many do). Chipper was here amazingly quick and straight out to work and is wicked, complete game changer. Cheers Matt Smith
Very happy with the customer service…
Very happy with the customer service and knowledge Matt provided in purchasing our new ST6P.
Repair and service
Forst came to repair and service our chippers today. 1. They came the day after I called 2. Nothing was too much trouble 3. The engineer was polite and extremely helpful As always Forst service is 5 🌟
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
forstglobal.com
All reviews
141 total • Write a review
Showing 31 - 40 of 137 reviews
BC
Fantastic service never had a problem…
Fantastic service never had a problem and always there to answer questions. Been with Forst since the beginning
Date of experience: August 9, 2024
AB
Matthew Smith our salesman was once…
Matthew Smith our salesman was once again out standing, Great product and service back up.
Date of experience: August 9, 2024
GH
have used Forst chippers for a few…
have used Forst chippers for a few years, a few different models, and have always found them to punch well above their weight. And any issue we have had, has been sorted so quickly, their customer service is far superior to any other manufactures
Date of experience: August 2, 2024
B
Billy
US
My name is Billy Heaton from Wk…
My name is Billy Heaton from Wk Arboriculture during lockdown my old NHS chipper I'd kept going for years finally packed in and I couldn't get parts . This left me no choice to get a new chipper something I said I'd never do . I went for forst and from the day I bought the chipper nearly 3 years ago I've had nothing but a 5* service from AJ and his team nothing has been to much trouble they respond straight away and any problems have been dealt with the same day I can't fault them . Forst is the only chipper I would ever buy in the future thank you for all your help Billy Wk Arboriculture.
Date of experience: July 31, 2024
c
customer
US
Great service
We called out Forst in an emergency as our chipper had stopped working and it also needed a service. Rick was amazing and came out to sort it for us. Our chipper is now in fine form! Thank you Rick and Forst for getting us out of bother so quickly.
Date of experience: July 30, 2024
CD
Chris D
US
Forst After Sales
I have been dealing with Forst for a number years now and the quality of the after care has always been fantastic. The after sales service has been second to none. Whether it is advice over the phone or dealing with any issue that has cropped up, I would especially like to say thank you to AJ for being so helpful. His attention to detail is second to none, and has always been so helpful and managed to get me back up and running in a matter of minutes over the phone. 5☆
Date of experience: July 29, 2024
JS
Absolutely top end assistance with a…
Absolutely top end assistance with a TR8 ignition barrel. Had rubbish signal so couldn't send photos to help explain. AJ was a massive help. Cracking job 💪💪💪
Date of experience: July 18, 2024
RC
Forst First
First and foremost, their customer support team was highly knowledgeable and responsive. Whenever I had a question or needed assistance, they were quick to respond and provide helpful information. They were able to address all of my concerns and provide me with the guidance I needed to make an informed decision. Not only did the customer support team excel in terms of knowledge and responsiveness, but they also went above and beyond to ensure my satisfaction. They took the time to understand my specific needs and provided personalized recommendations based on those needs. This level of attention to detail truly made me feel valued as a customer. Overall, I cannot speak highly enough about the customer support provided by Forst as a company. Their knowledgeable and responsive team, exceed an excellent post-purchase support which truly sets them apart. I would highly recommend them to anyone in need of a wood chipper, knowing that they will receive top-notch customer support throughout the entire process. Their machines perform to the standards that we require as a Tree Surgery business and I have no hesitation recommending their chippers.
Date of experience: June 3, 2024
The CrowdTrust Experience⭐
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.