Always a pleasure dealing with Forst…
Always a pleasure dealing with Forst and Matthew. Another machine successfully delivered and the team is very impressed with the trailed ST6D vs our traded in ST6P!
4.7
Excellent
141 reviews
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Review summary
Först Global is exceptionally well-rated by customers. Customers particularly appreciate service and quality.
✨
Based on reviews, created with AISee what reviewers are saying
Buying experience was great
Buying experience was great, extremely quick with responses and very knowledgeable about the machines (didn’t feel like he was reading the fact sheet as many do). Chipper was here amazingly quick and straight out to work and is wicked, complete game changer. Cheers Matt Smith
Very happy with the customer service…
Very happy with the customer service and knowledge Matt provided in purchasing our new ST6P.
Repair and service
Forst came to repair and service our chippers today. 1. They came the day after I called 2. Nothing was too much trouble 3. The engineer was polite and extremely helpful As always Forst service is 5 🌟
Company details
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Contact info
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Website
forstglobal.com
All reviews
141 total • Write a review
Showing 11 - 20 of 137 reviews
HM
Rich the mobile mechanic came and…
Rich the mobile mechanic came and helped me with a issue very knowledgeable and friendly 11/10 service
Date of experience: April 1, 2025
JS
J S Trees Ltd Forst Tr8
Having had a TR6 which at the time was great but the TR8 is a world apart from it not just in capability but reliability it’s fantastic quick delivery and great machine really pleased with it
Date of experience: February 9, 2025
MB
Very helpful with great knowledge of…
Very helpful with great knowledge of the machine.
Date of experience: February 4, 2025
DH
Excellent service from the sales team
Excellent service from the sales team, especially Matthew Smith. We recently purchased 6 machines which came in a very timely. Also, we received incredible support prior to taking delivery of the machine, Forst lent us machines until our new ones arrived. The workshop have also been great and offered unparalleled support to our fitters for our older machines. Would highly recommend.
Date of experience: January 31, 2025
WC
Quality chippers and customer service.
Great customer service backed up by quality chippers, technical support and next day delivery of spare parts. Highly recommended.
Date of experience: January 31, 2025
MD
Great woodchippers from demo to delivery
We have had 4 woodchippers from Forst over the years and all have been fantastic machines! Our latest, a ST6 Edition 40, was the usual excellent experience from demo through to delivery.
Date of experience: January 31, 2025
PG
3 year warranty !!!!
Yet more problems with force chippers wheel bearings gone on an 22 plate machine and yes not covered by there 3 year no quibble warranty !!!! Total joke but the guy I spoke to could tell me why the wheel bearings had gone and how it’s not down to forse he is waisted working there as he could tell all that from his desk and the 3 year No quibble warranty only covers the axle for a year now why would you only cover an axle for a year if not had any problems with it? Don’t buy one of these chippers or be taken in by there 3 year Warranty as it covers next to nothing
Date of experience: December 20, 2024
J
John
US
Quality service
We use Forst assist for our three Forst chippers and the service is excellent. They react fast, try and talk you through solutions when on site and arrange a mechanic when you cannot fix it yourself. We have just had our 200 hour service on the three chippers and the mechanic found and fixed many problems we were unaware of.
Date of experience: October 31, 2024
cA
A pleasant start to finish from Mathew…
A pleasant start to finish from Mathew and team so helpful for my needs would highly recommend Andrew Townsend Garden Maintenance
Date of experience: September 29, 2024
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