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HomeFood Lion Reviews
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Food Lion Reviews

1.6961325966850829 out of 5 stars
1.6961325966850829 out of 5 stars
1.7
|Poor|181 reviews

Last reviewed 9 months ago

TrustScore

1.7
1.6961325966850829 out of 5 stars
Poor
5 out of 5 stars
17
4 out of 5 stars
7
3 out of 5 stars
9
2 out of 5 stars
19
1 out of 5 stars
129
181 reviews in total

Review summary

Food Lion receives overwhelmingly negative feedback from customers, with many expressing dissatisfaction with the quality of food and the overall shopping experience. Reviewers frequently report issues with spoiled products, such as moldy bread and poor-quality deli items, leading to frustration and loss of trust in the store. Additionally, long checkout lines and unhelpful staff attitudes contribute to a negative atmosphere, with several customers noting rude interactions and inadequate service. While some shoppers appreciate the prices and selection, these positives are overshadowed by the recurring complaints about food quality and customer service. Overall, the sentiment is predominantly negative, reflecting significant room for improvement in both product offerings and staff engagement.

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Based on reviews, created with AI

See what reviewers are saying

Angry customer
Angry customerFeatured

9 months ago

1 out of 5 stars

I generally have a good experience…

I generally have a good experience while shopping at Food Lion. Today however, the experience was different. I got in the express checkout lane which is 12 items or less. The individual in front of m... See more

Estell Heartwell
Estell HeartwellFeatured

9 months ago

4 out of 5 stars

Coffee

I'm so angry that the foodlion brand decaffeinated coffee is almost 20 dollars . It's higher then the name brand coffe. I just had to get this out

Janice Taylor
Janice TaylorFeatured

10 months ago

5 out of 5 stars

3 Fountains Food Lion/ customer service

At the 3 Fountains store in Lexington SC...The manager Robert is a pure gem. Always willing and ready to meet customer needs as well as cntribute to community activities. Thank you Robert for being at... See more

Anita M. Way
Anita M. WayFeatured

10 months ago

1 out of 5 stars

The past three times I’ve purchased…

This is a synopsis of why I no longer shop at Food Lion. The bread I’ve purchased there turned green and moldy a few days after I got it home…has happened at least three times. Twice, I’ve gotten me... See more

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Charles Young
Charles Young
1 reviews•New Reviewer
over 1 year ago
1 out of 5 stars

Deceitful pricing

Food Lion in Inwood WV: Pepsi was buy one get one free, but they raised the price to 7.00 for a six pack.

Helpful?
The Business
The Business
1 reviews•New Reviewer
over 1 year ago
1 out of 5 stars

Food Lion 1613 109 Gainsborough Sq

Food Lion 1613 Located On 109 Gainsborough Sq In Chesapeake VA Has Absolutely The Worse Management Starting With The Store Manager Shelby Montavio Who Has Sneaky Ways And Shows Favoritism Among Her Employees Secondly The Produce Manager Chris Malone Who Is One Percent Lazy And Is a Lier Also He Is Sneaky I Can Go In Detail On His Behavior As Well The Store Manager But I Won't Speaking As A Former Employee Of This Store DO NOT WORK HERE.

Helpful?
Patty Valentine
Patty Valentine
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

I’m giving it 5 stars because food lion…

I’m giving it 5 stars because food lion in brevard, nc has the best prices on meat! I also want to compliment the employee telling my husband the days they have specials . I think the cashiers could smile more. I was a cashier for ingles and I was always smiling and greeted the customers.

Helpful?
Mark
Mark
1 reviews•New Reviewer
almost 2 years ago
1 out of 5 stars

Had enough no more

I've been going to food lion in Nutter fort for years. Cant go no more, Getting tired of being treated like crap again, had a cart for of grocery. The cashier didn't want to take me with all my grocery and pop. Was throwing my grocery around and banging them down. Iam there 3 to 4 times a week since i live there spend about $2000 a month no longer take my business to Kroger's

Helpful?
Zachary
Zachary
1 reviews•New Reviewer
almost 2 years ago
1 out of 5 stars

Casher too busy socializing

The cashier India at Coliseum Crossing in Hampton was too busy conversing with a young male employee to even greet me and they were talking about someone getting pregnant and having a miscarriage. Very inappropriate. She stopped scanning my items twice to pay more attention to him. These kids need to be better supervised.

Helpful?
Susan Porterfield
Susan Porterfield
1 reviews•New Reviewer
almost 2 years ago
2 out of 5 stars

Talk to me

I wasn't aware of the phone policy in your store. The cashier's device was hidden by her hair, as she continued her conversation with her friend on the other end. It would have been nice to be recognized as a customer. She then carried on a conversation with the other cashier about work. I had to reach for my change because she was too busy to put in my hand. No thank you for shopping. I will definitely look to see who is the cashier next time I check out.

Helpful?
BJ Oxendine
BJ Oxendine
1 reviews•New Reviewer
almost 2 years ago
1 out of 5 stars

The manager on call would not let my…

The manager on call would not let my daughter and grand daughter use the phone to call for help when she had car issues...she was very rude

Helpful?

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Denise Fontaine
Denise Fontaine
1 reviews•New Reviewer
almost 2 years ago
1 out of 5 stars

Went to Food Lion in Princess Anne MD…

Went to Food Lion in Princess Anne MD to send a Western Union and the clerk sent to wrong company. Been back and forth with 3 different managers about getting a refund. All 3 giving different answers not to mention staff was rude and unapologetic. They act like it wasn't their fault or problem. Still waiting to hear from someone.

Helpful?
Cathy Fsmith
Cathy Fsmith
1 reviews•New Reviewer
almost 2 years ago
5 out of 5 stars

I love Food Lion

I love Food Lion! They are my go to. They don’t carry my cat food brand so I have to buy it at Walmart which their Instacart is way worse! How can I get Food Lion to carry Special Kitty pouches by the case?

Helpful?
Nortasha Swain
Nortasha Swain
1 reviews•New Reviewer
almost 2 years ago
1 out of 5 stars

FoodLion has a policy now where they…

FoodLion has a policy now where they have their associates walk up to you at the register and ask if you need help with the items in the bottom of your cart as if you’re going to take the items without paying for them, I have never felt more violated and judged in my life, the self checkout was full but for some reason I was the one approached and it bothered me cause I have never had to take something that wasn’t mine and I felt as if that associate judged me until I ask her why would she ask me that and she said it was company policy, I will no longer shop at that store and FoodLion you need to do better .

Helpful?
Ann Olson
Ann Olson
1 reviews•New Reviewer
almost 2 years ago
1 out of 5 stars

Well its just awful

Well its just awful. I am annoyed I had to give it a star. Just moved here and am honestly thinking of moving. Unless I drive 2 hours I am stuck with Wslmart and Food Lion. Its sad really sad. I have been 4 times so far. One food lion is better than the other one butin this day and age is depressing. Moving into my new house 8th. It will be back on the market 9th.

Helpful?
Craig Dawson
Craig Dawson
1 reviews•New Reviewer
almost 2 years ago
1 out of 5 stars

Employees deliberately block aisles and won't move when you try to get productst now left the newark delaware store…

Just now left the newark delaware store off rt 4.. Want to get cat food. Twice. Employee sitting on the cart was reloading the cat food, I could clearly see what I wanted.But she was blocking it.I walked up tried to get at it.She saw me and ignored me, I picked up a small box to put my product in, tried to get at it, couldnt, Threw down the box in disgust and walked away.Couldn't help but notice she watched me the entire time , a few mins later, tried again..still sitting, Finally said something to me.I told her that don't bother to move.I will just reach what I can reach instead of grabbing the product.That is clearly on the shelf and that I want to buy.. As I walked away.She didn't seem happy with my comment and had something rude to say to my back.I turned and thanked her for the rude comment.. 3 minutes later, I'm picking up gallons of milk.I turned to return it to my cart 3 feet away.I see their employee who sees me doing this.Deliberately cuts me up with a large cart full of product.He would have slammed into me and hurt me since i'm an old cripple.. I'm now really pissed off.. When I check out and find the bag when I reach home that the employee had put my eggs on the bottom and had broken half of them.That was the final straw.. I wish this place wasn't so convenient because I'm just gonna have to stop coming here.Not to ad that there was at least 5 products looked for and did't have.And this is also a continuing problem..

Helpful?
Marion Kinsella
Marion Kinsella
1 reviews•New Reviewer
almost 2 years ago
3 out of 5 stars

Store on east little creek road never…

Store on east little creek road never has rotesseri chicken available as advertised. Doesn't matter what time you order never available. False advertisement.

Helpful?
Lou Riz
Lou Riz
1 reviews•New Reviewer
almost 2 years ago
1 out of 5 stars

Pathetic employees at Berlin Store

This store, Berlin, MD has the worst employees. Extremely rude. Last time I asked an employee where so.ething was and she said "I don't even know what that is" and walked away. Today I went on.the side of the building because it was the only shade. A rude employee sitting on the bench said there was no parking there.as I was leaving the other rude employee was trying hard to make sure I saw her recording. I have never seen.worse employees. That is bad, as fruitland walmart held the record, before. Needless to say, you have lost a customer.

Helpful?
John Frame
John Frame
1 reviews•New Reviewer
almost 2 years ago
1 out of 5 stars

Rubbery Refried Beans?

We shop at Food Lion regularly. One item we buy, Food Lion "Traditional" refried beans has always been an excellent deal. Today we purchased a can and used it as part of dinner. I heat them with 2 tablespoons of butter and if they need thinning add a small amount of milk. These refried beans got rubbery and thick as they heated. Add a little more milk, they get a little thinner but thicken back up as they heat and get rubbery. They taste like flour or corn flour has been added and that is exactly how these starches would react if added. Food Lion, are you cheating and adding flour to stretch the refried beans. Someone should investigate

Helpful?
Mark Y
Mark Y
1 reviews•New Reviewer
almost 2 years ago
1 out of 5 stars

High Prices / Poor Quality

Food Lion is convenient as it’s local. There isn’t much left worth eating anymore. The meat and produce are bland and taste a little old now and the dairy has low shelf life. The fruit is sour, tart and sometimes firm or hard; rarely sweet. The Food Lion checkout typically has only 1-2 open at a time; I don't do self checkout. The prices are high and the quality of groceries is rather poor.

Helpful?
Carole
Carole
1 reviews•New Reviewer
almost 2 years ago
1 out of 5 stars

I used to shop at Food Lion and checko…

I used to shop at Food Lion and checko ed online coupons and progress. Now they have a "proof you are not a robot" that does NOT work to get into the site---they do NOT reply to email. Why should they care even if I am a robot--if I spend $$$ at their store. Hello Publix and Kroger--your sites are always welcoming to me and my robot.

Helpful?
Steve Simpson
Steve Simpson
1 reviews•New Reviewer
almost 2 years ago
1 out of 5 stars

The worst produce at the Milsboro DE…

The worst produce at the Milsboro DE Food Lion . This is the third time I bought a bag of oranges and they are old and wrinkled. I’m returning them this time

Helpful?
Nancy LaBarge
Nancy LaBarge
1 reviews•New Reviewer
almost 2 years ago
3 out of 5 stars

Not always a pleasant shopping experience

I'm a very early shopper and I usually get to the stores between 8:00 and 9:00. If I shop later in the day I can find fresher items, but first thing in the morning everything looks terrible. Everybody's trying to stock shelves because they're empty and the produce looks terrible. I don't know why they can't stock at night to have everything fresh for all shoppers whether they shop mornings or afternoons or evenings. I don't know about other food Lions but this happens all the time at the Garner Food Lions.

Helpful?
Antonio Fitzgerald
Antonio Fitzgerald
1 reviews•New Reviewer
almost 2 years ago
1 out of 5 stars

Food lion used to be a good grocery…

Food lion used to be a good grocery store to shop at. Now they are the most expensive grocery store to shop at. For starters they and the best prices on beer and now their beer is double the price as Walmart Kroger and Dollar general market put together. They need to do something because this is ridiculous. We used to shop there because it was close to our house. But now we rater drive 15 minutes away from our house because of Food lion price gouging

Helpful?
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About Food Lion

Food Lion is a grocery store chain that operates across the southeastern and mid-Atlantic regions of the United States. The company focuses on providing a wide range of products, including fresh produce, meat, dairy, and bakery items, along with household essentials. Food Lion aims to meet the everyday shopping needs of families and individuals, offering both quality products and competitive pricing. The company serves a diverse customer base, including local residents and families looking for convenient grocery shopping options. With a commitment to customer service, Food Lion emphasizes accessibility and convenience through its various store locations and online shopping capabilities. By prioritizing fresh foods and essential grocery items, Food Lion continues to be a trusted choice for consumers seeking reliable grocery shopping experiences.

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