Food lion online ordering is the worst
Food lion online ordering is the worst. My very last time doing online orders with them.

Food Lion receives overwhelmingly negative feedback from customers, with many expressing dissatisfaction with the quality of food and the overall shopping experience. Reviewers frequently report issues with spoiled products, such as moldy bread and poor-quality deli items, leading to frustration and loss of trust in the store. Additionally, long checkout lines and unhelpful staff attitudes contribute to a negative atmosphere, with several customers noting rude interactions and inadequate service. While some shoppers appreciate the prices and selection, these positives are overshadowed by the recurring complaints about food quality and customer service. Overall, the sentiment is predominantly negative, reflecting significant room for improvement in both product offerings and staff engagement.
9 months ago
I generally have a good experience while shopping at Food Lion. Today however, the experience was different. I got in the express checkout lane which is 12 items or less. The individual in front of m... See more
9 months ago
I'm so angry that the foodlion brand decaffeinated coffee is almost 20 dollars . It's higher then the name brand coffe. I just had to get this out
10 months ago
At the 3 Fountains store in Lexington SC...The manager Robert is a pure gem. Always willing and ready to meet customer needs as well as cntribute to community activities. Thank you Robert for being at... See more
10 months ago
This is a synopsis of why I no longer shop at Food Lion. The bread I’ve purchased there turned green and moldy a few days after I got it home…has happened at least three times. Twice, I’ve gotten me... See more
Food lion online ordering is the worst. My very last time doing online orders with them.
I love my local food lion store. I went on the other day and found many of things the a was shopping for, only to realize they had been put in little locked plastic boxes. I asked about this and they told me it was for theft deterrent. I got 35% of what I wanted because my cart filled up with little plastic boxes. Apparently food lion would rather inconvenience its patrons in instead of holding people accountable for stealing. I got the other 70% of my shopping at another grocery store who doesn't have plastic boxes. I won't shop here anymore till the boxes are gone
Food Lion's new online ad is the worst I have seen! the ad itself is only a small part of the screen, they put a picture of a pear that takes up half the page, making the ad unreadable without zooming in 300%. They put large scissor icons over top the items needing additional steps AND YOU CAN'T SEE THE ITEMS! I cant believe there are business people that have designed and approved this.
Rotissierre chicken undercooked. It,s bad enough the birds are smaller with higher prices, now they are not even thoroughly cooked! Never again
I purchased two watermelons at the store on Ramada Road while I was in Burlington the other day. The watermelons were bad. I called that store and was told by the manager that I should be able to get credit at the store in Graham where I usually shop with a valid receipt--I also had pictures. When I went to that store the lady in charge told me that I would have to return them to the other store. No parking in Graham, not convenient to return to Ramada store--poor customer treatment!
Cannot get any service. Front doors been busted for 2 months. The other door they keep shut because of security reasons. Most management in store has attitude. Customer service deli department. My last time going there. I'd rather spend more money and get better service.
Be advised, there are no bargains in the produce section at food lion. If there's a sale price on any produce item, DON'T buy it.
The store is nice clean and well stocked. The workers at the Pikeville, N.C. store are very friendly and helpful. Great customer service.
Food Lion hates its customers and its employees. They play the same 20 songs every day, sometimes 3 times a day for YEARS. Save yourself, shop somewhere else.
While shopping at food Lion in Ocean Pines MD tonight at 8pm here is what I experienced. A cleaning crew with very large mops and a man driving a large loud floor cleaner racing around much to fast. The store was very crowded for a Saturday night but it’s summertime in a resort. I believe Food Lion should re-think Cleaning & dry mopping floors at 8pm in the evening. The man then would be using polisher but before that began I had left the store. This is an accident waiting to happen and I don’t appreciate these cleaners especially the one driving the huge cleaning machine that appeared to be almost out of control. This can’t be kosher with OSHA. Thank you S.Shepard Home owner & Food Lion Shopper
Have used the To Go service for several moths, orders are shorted or wrong, substituted items off key from requested. As of late, last 2 orders the have charged me with an 8 cent delivery fee even tho I'm picking up that nobody can explain. An hour after my phone question as to the charge Food Lion initiated a charge to my bank acct for 4.59 that actually was a credit with no Explanation. Food Lion blames instacart. Instacart blames Food Lion. Wait, what. Do not trust Food Lion. You cannot remove your payment method on their website as they or instacart can access at will.
These ingredients should not be in the Food Lion low fat granola cane sugar salt rice syrup these ingredients should not be in it because those we have more inflamed colitis
Food Lion store 192 in Elizabeth City, NC is filth. The employees are nice, but the shoppers are disgusting. They wreak of weed, stink, rotten period odor, and lack of bathing. I've also witnessed the SM bullying employees on multiple occasions.
Never got the sales items they have in their flier always a excuse they are some very lazy employes very rude people Then when they put out the sales items they put items in wrong location Crooks !!!
I hate the new food lion app. The old app was much better. This new app is to confusing, there is random stuff everywhere on the app. No cohesiveness at all. You can not check your last purchase. It only tells u what u bought. It no longer gives you the day you bought it what your savings were on that specific purchase. The app also does not update. Made a purchase 3 days ago and it still does not show on the app. Also the app shows I earned 2 dollars but it us not under my rewards. I will now being going to Kroger so I can use my savings and Kroger app in peace
Used once and had credit card details scammed and used on apple pay
Only 1 star because I cannot choose 0. App won't work. Zero help from customer service. The app SHOULD work no matter if you have an iPhone or Android!! I shop for 10 families in my neighborhood. food lion just lost ALL our business!!! I will happily drive an extra few miles to avoid food lion's offense. Come join me in boycotting food lion In MARCH I was told the problem would be fixed within a matter of days and to check back in a week. I gave it 4 MONTHS and they STILL don't have their stuff together...
The website and the app are trash! The website is not user-friendly at all. Full of bugs. No way to fix errors. I LOVE Food Lion (the store) but the app and website are terrible. Terrible. Terrible.
at food lion no.1349, there are two young women who really care about their customers and go the extra mile tomake sure that we are happy by making sure i find what i camefor and showing me exactly where the item is and if the sale price was wrong they make sure it gets corrected and they are both very patient and kind with outgoing personalities! please give them credit because they are the reason i come to fhis food lion. Their names are Leah and Johanna.
Watch your boys pedos love the Men’s bathroom is all the way in the back of the warehouse. Not a normal bathroom. I stopped going there.
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Food Lion is a grocery store chain that operates across the southeastern and mid-Atlantic regions of the United States. The company focuses on providing a wide range of products, including fresh produce, meat, dairy, and bakery items, along with household essentials. Food Lion aims to meet the everyday shopping needs of families and individuals, offering both quality products and competitive pricing. The company serves a diverse customer base, including local residents and families looking for convenient grocery shopping options. With a commitment to customer service, Food Lion emphasizes accessibility and convenience through its various store locations and online shopping capabilities. By prioritizing fresh foods and essential grocery items, Food Lion continues to be a trusted choice for consumers seeking reliable grocery shopping experiences.
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