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HomeFood Lion Reviews
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Food Lion Reviews

1.6961325966850829 out of 5 stars
1.6961325966850829 out of 5 stars
1.7
|Poor|181 reviews

Last reviewed 9 months ago

TrustScore

1.7
1.6961325966850829 out of 5 stars
Poor
5 out of 5 stars
17
4 out of 5 stars
7
3 out of 5 stars
9
2 out of 5 stars
19
1 out of 5 stars
129
181 reviews in total

Review summary

Food Lion receives overwhelmingly negative feedback from customers, with many expressing dissatisfaction with the quality of food and the overall shopping experience. Reviewers frequently report issues with spoiled products, such as moldy bread and poor-quality deli items, leading to frustration and loss of trust in the store. Additionally, long checkout lines and unhelpful staff attitudes contribute to a negative atmosphere, with several customers noting rude interactions and inadequate service. While some shoppers appreciate the prices and selection, these positives are overshadowed by the recurring complaints about food quality and customer service. Overall, the sentiment is predominantly negative, reflecting significant room for improvement in both product offerings and staff engagement.

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Based on reviews, created with AI

See what reviewers are saying

Angry customer
Angry customerFeatured

9 months ago

1 out of 5 stars

I generally have a good experience…

I generally have a good experience while shopping at Food Lion. Today however, the experience was different. I got in the express checkout lane which is 12 items or less. The individual in front of m... See more

Estell Heartwell
Estell HeartwellFeatured

9 months ago

4 out of 5 stars

Coffee

I'm so angry that the foodlion brand decaffeinated coffee is almost 20 dollars . It's higher then the name brand coffe. I just had to get this out

Janice Taylor
Janice TaylorFeatured

10 months ago

5 out of 5 stars

3 Fountains Food Lion/ customer service

At the 3 Fountains store in Lexington SC...The manager Robert is a pure gem. Always willing and ready to meet customer needs as well as cntribute to community activities. Thank you Robert for being at... See more

Anita M. Way
Anita M. WayFeatured

10 months ago

1 out of 5 stars

The past three times I’ve purchased…

This is a synopsis of why I no longer shop at Food Lion. The bread I’ve purchased there turned green and moldy a few days after I got it home…has happened at least three times. Twice, I’ve gotten me... See more

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Jeffrey Johnson
Jeffrey Johnson
1 reviews•New Reviewer
about 1 year ago
2 out of 5 stars

I'd go 2.5

I'd go 2.5. Not because the stores are bad, the ones I go to are pretty decent, and the employees are friendly. However, you cannot trust the website, especially the reviews. Was looking at a product I used before and it showed 4.5+ stars. It's a decent product, but more of a 3 start item. The FL website would not let me even start to post a review or star rating. All the 4+ star ratings were BS "[This review was collected as part of a promotion.] ". They block REAL review from the website.

Helpful?
Ada Lopez star
Ada Lopez star
1 reviews•New Reviewer
about 1 year ago
3 out of 5 stars

By making it a bit easier to shop on…

By making it a bit easier to shop on the app, I love shopping at foodlion, but I try shopping on the app and it gives me problems. And if you can maybe have the shelves full, lots of people moving to Delaware. Again I love shopping at foodlion, I know where everything is, everyone's very helpful, I will always shop Smyrna foodlion. ☺️.

Helpful?
terry
terry
1 reviews•New Reviewer
about 1 year ago
3 out of 5 stars

The produce is always fresh

The produce is always fresh. And the cashiers are usually friendly. There just isn't enough of them at registers. And the prices are too high.

Helpful?
e
e
1 reviews•New Reviewer
about 1 year ago
4 out of 5 stars

Food Lion for Organic, low prices

I have shopped at Food Lion in this area (and other stores) for 19 years. Over those years, Food Lion has increased the number of organic food items—fresh and pre-packaged—where other big retailers have decreased their selections. I have been on an extremely low budget for the last four years. Yes, you do need to look at anything fresh before you purchase it(anywhere), but for my money, my groceries will mainly come from there because getting older, I need to eat a healthy diet. Food Lion allows me to do that on my budget.

Helpful?
Peggy
Peggy
1 reviews•New Reviewer
about 1 year ago
1 out of 5 stars

Food loin on Jefferson Davis near wwaa…

Food loin on Jefferson Davis near wwaa is working with non citizens to harm shoppers and allow them to come in store to place products around the store for them to use stuff thru security cameras and phones to make ppl health go bad upon Peggy Woodford enter store I noticed the front end guy put open soda with barcode towards me yesterday they lay 2 bottles of water in the floor they placed the cart with stock on it in way they put step thing in the way the store manager knows all about it I spoke to her numerous time about what’s going on in the store with these ppl coming in doing she feels comfortable doing this every day with carts and other items I have plenty pictures of what’s going on send me wear I can send pictures if you’ll don’t take action I will go over you’ll head these ppl are dangerously ppl under tramp law they are ppl that need be locked up and store managers need be place

Helpful?
Dan
Dan
1 reviews•New Reviewer
about 1 year ago
1 out of 5 stars

ripped off again by foodlion Benson NC

ripped off again by foodlion Benson NC. got home from grocery shopping to find 3 of the 4 tomatoes in prepackaged container are rotten. not the first time these people have sold me bad food.

Helpful?
Gina Booker
Gina Booker
1 reviews•New Reviewer
about 1 year ago
1 out of 5 stars

Roach legs?

Omg I got A can of pork n beans , which I love! However, I made a mistake of getting the ones from Food Lion and their brand of pork beans in tomato sauce. Yuckh the beans were too hard and when I looked at the sauce cause I just wanted to have it as Dipping sauce when I looked at the sauce clearly it looked like roach legs Throughout the sauce I would never Used those beams again!

Helpful?

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David
David
1 reviews•New Reviewer
about 1 year ago
3 out of 5 stars

Getting ripped off

I live and shop in Chapin SC. GENERALLY speaking the store has good service, pleasant cashiers, polite, and friendly. As for national brands they're for the most part, less expensive, especially one chain that starts with a P. My BIG complaint is certain vegetables are tasteless. I keep my receipt and return the c--p. If the produce manager would take a sample taste and refuse the load things would change..if ONE major chain would set an example we MIGHT get some good TASTYsucculent fruits and veggies. Right now, we're just throwing our money away and allowing to get ripped off.

Helpful?
Danny
Danny
1 reviews•New Reviewer
about 1 year ago
1 out of 5 stars

Meat department empty Went in to food lion on shore dr in…

Went in to food lion on shore dr in Virginia Beach, the meat department looked like there had been a run on beef. It’s Sunday and no steaks, not even bad looking steaks. Back to Sam’s Club we go, long way away but at least they will have steaks to pick from.

Helpful?
Janean L
Janean L
1 reviews•New Reviewer
about 1 year ago
1 out of 5 stars

Poor customer service

Poor customer service, several employees stood around while myself and another customer had to self checkout with a lot of items. A employee went to get another cart for him to help his self scanning and bagging. Store 159 13200 falls of neuse Raleigh NC

Helpful?
Crystal Zartman
Crystal Zartman
1 reviews•New Reviewer
about 1 year ago
1 out of 5 stars

We had a cashier last night who got…

We had a cashier last night who got very rude when I had to type in my ebt card number bc the strip quit working at first she wouldn't let me type it in and I know I can I do in tyro all the time.. she told me she nor food lion cared if my pregnant daughter ate tonight I'm still very hurt I'm that was uncalled for

Helpful?
CAROLYN RESSLER
CAROLYN RESSLER
1 reviews•New Reviewer
about 1 year ago
1 out of 5 stars

It's time for me and Food Lion to part…

It's time for me and Food Lion to part ways. I shopped 2/25/25 at #02204 In Fort Mill SC. After sale items were discounted, my bill was $105.87. I had a Shop and Earn balance of $7.00. This $7.00 was not taken off my order. (The App shows I still have the balance.) I returned to the store today to inquire about it and some rather rude woman in Customer Service couldn't help me. She said she didn't know why it wasn't taken off the total. She further advised me that there was nothing she could do about it. So I'm out $7.00...doesn't sound like much but most Senior Citizens need to account for every penny spent. This Food Lion is less than 2 miles from my home, but I will now be driving about 6 miles to a WalMart Neighborhood Market, where the employees are always pleasant and helpful, and the prices are much lower! So...bye bye Food Lion.

Helpful?
Nit Princess
Nit Princess
1 reviews•New Reviewer
about 1 year ago
1 out of 5 stars

This is the worst of all supermarkets…

This is the worst of all supermarkets in the area of Salisbury Md, always out of products , and don’t waste your time asking an employee a question, it will be “ I do know” they don’t even try to ask a manager!! I never shop there again !!

Helpful?
Lisa Brown
Lisa Brown
1 reviews•New Reviewer
about 1 year ago
1 out of 5 stars

This Food Lion on Oaklawn got the…

This Food Lion on Oaklawn got the laziest male workers you ever seen with no respect for customers.

Helpful?
Kristy Bailey
Kristy Bailey
1 reviews•New Reviewer
about 1 year ago
1 out of 5 stars

Convenience store shopping experience

Convenience store shopping experience and pricing. Employees rude AF while watching the customer do their jobs for them.

Helpful?
Karen Flores
Karen Flores
1 reviews•New Reviewer
about 1 year ago
1 out of 5 stars

The cashier was very rude.We went to…

The cashier was very rude.We went to the one on Peter's Creek Parkway in Winston Salem by Dairios..My husband was helping her move the cans up in the conveyor and a can hit her hand..She started cussing him out with saying F you...so he started arguing with her..another employee came over and started arguing too.Both very rude.We just left out groceries there and left..The cashier didn't greet us with a hello and then proceeded to be more than rude.Ill never go back to that store..and not sure I'll ever go back to a Food Lion period.

Helpful?
Andrea  Von Jares
Andrea Von Jares
1 reviews•New Reviewer
about 1 year ago
1 out of 5 stars

Food Lion corporate is all screwed up.

Food Lion corporate is all screwed up. I don't work at Food Lion. I'm not checking out my groceries unless I get a 50% discount on my bill.

Helpful?
Jenna Bell
Jenna Bell
1 reviews•New Reviewer
over 1 year ago
1 out of 5 stars

Rude Employee at Gastonia

I went to FooLion last Thursday and one of the employees, he was stocking shelves was being inappropriate and made rude remarks about my clothes, I was shocked by the unprofessionalism. He asked why was I wearing an old lady glasses. I’m 30! Then I asked where the toilet paper was and he said “Yeah I bet you need that” and refused to help me.

Helpful?
Kren
Kren
1 reviews•New Reviewer
over 1 year ago
1 out of 5 stars

Much improvement needed!

I shop almost exclusively at Food Lion, as I live about half way between the Tyncastle and Boone stores. It used to be that there was very little difference between the two (although the Tyncastle store has always been a bit better), but now the Boone store is horrible! I understood their lack of inventory, construction in most of the cooler areas and lack of staff the first few months after Helene, but now there is no excuse. Yesterday I took photos of just a few of the problems I saw when I was there between 11 and 11:30: filthy floors, empty produce bins (especially for sale items), wilted lettuce and other greens, no rotisserie chicken out even at 11:30 when they are supposed to be out by 11, check-out registers not operating properly. These issues are typical these days. What I couldn't take a photo of was the ear-piercing sound of the delivery door alarm that no one was around to stop for at least 7 minutes! Food Lion MUST do better than this! (see photos to back this up on Yelp review.)

Helpful?
DARRIN
DARRIN
1 reviews•New Reviewer
over 1 year ago
1 out of 5 stars

Food Lion in Kannapolis NC the Oak Mall…

Food Lion in Kannapolis NC the Oak Mall store is absolutely horrible. They rarely ever have anything that we order for home shop. We are disabled and can't shop in store. When they are out of product, instead of calling like other stores they tell you they're out instead of asking for a substitution. When I try to call they have closed the order and expect me to order another $25 order to get the one item I was missing. Horrible.

Helpful?
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About Food Lion

Food Lion is a grocery store chain that operates across the southeastern and mid-Atlantic regions of the United States. The company focuses on providing a wide range of products, including fresh produce, meat, dairy, and bakery items, along with household essentials. Food Lion aims to meet the everyday shopping needs of families and individuals, offering both quality products and competitive pricing. The company serves a diverse customer base, including local residents and families looking for convenient grocery shopping options. With a commitment to customer service, Food Lion emphasizes accessibility and convenience through its various store locations and online shopping capabilities. By prioritizing fresh foods and essential grocery items, Food Lion continues to be a trusted choice for consumers seeking reliable grocery shopping experiences.

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