Over a year ago
No customer service available. Scheduled for instalation on 04/17/2025. Nobody showed up. I’ll stay with Comcast.
No customer service available. Scheduled for instalation on 04/17/2025. Nobody showed up. I’ll stay with Comcast.
Wasnt sure if we should switch, but so glad we did. We're paying half of what we were paying our previous provider, install was quick and easy, the Flume tech Mohammed was great, and we havent had any issues since signing up. Definitely recommend subscribing!
What a terrible company. Their customer service is absolutely a nightmare to deal with and they’re not reliable at all. I’d rather pay more money to have a reliable internet service than having to deal with their terrible customer service ever again. If you are considering to switch your internet service to Flume, PLEASE DON’T. Your money is too valuable to spend it on this terrible company.
We switched to fiber optic through Flume in August 2024 in Simi Valley, ca. We had four internet outages in five months, the last one lasted five days. Flume has the worst customer service ever. Since their headquarters is in NY, nobody responses to your phone calls after 2:00 pm pacific time on weekdays. Also, no customer service ever on weekends. We switched back to Verizon and will never ever go back to Flume. Such an irresponsible, lousy, cheap company.
Dope service, easy to sign up and straightforward billing and support.
Really great service all around! I went for the free month and 1 GB service. No extra fees, none of that bull the big companies have us used to. Love it so far!
So glad I made the switch! The support team and technician who installed my service we're very friendly and professional. They answered all my questions with patience and kindness. The service itself is PERFECT! Superfast and able to handle all my devices in the home. Thanks again Flume team!
Flume's service is awesome, the 1 gigabit plan is a game changer and they give a free router and free month too!
Based on analysis of 3 reviews rated 1-2 stars for Flume Internet
“No customer service available”
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Flume Internet is a provider of gigabit fiber optic internet services across North America. Established in 2020, the company has rapidly expanded to serve over 23 markets, offering high-speed internet solutions designed for residential subscribers and enterprise customers alike. Flume's service plans include options for up to 10 Gb/s, catering to various needs from individual households to larger enterprises with multiple devices. The company prioritizes reliable connectivity and customer satisfaction, providing unlimited data, free modem and router installations, and proactive support. Flume Internet aims to deliver high-quality internet access that is affordable and efficient, ensuring that customers have the bandwidth necessary for their online activities. With a focus on expanding availability, Flume encourages potential customers to inquire about service in their areas, striving to bring fiber optic internet to more communities across the country.
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Reviewers consistently report positive experiences with Flume Internet. Customers often highlight service, flume, switch, glad. A minority mention drawbacks around service, customer, customer service, flume. Overall sentiment is strongly positive with an average rating of 3.5 stars across 8 reviews.
