I received good service while…
I received good service while purchasing a Launch package from Louie Gee at Fasthosts.

10 months ago
Fantastic service. Dealt with my enquiry efficiently and provided steps for further support moving forward. All dealt with in one online chat session. Thank you
10 months ago
I spoke with Jefferson Quijano and I was offered exceptional help in resolving my issues, I will 100% work with this company again in the future because of Jefferson's efforts
I received good service while purchasing a Launch package from Louie Gee at Fasthosts.
Outstanding customer service. Easy to contact, helpful and communicative. Hands down winner every time. Glen was spot on and efficient in dealing with my request. Throughly recommend them.
Knowledgeable staff. Quick pick up of phone.
Andrea Amores was able to resolve my issues and fixed the problem quickly
Cristian was excellent at helping me through my email issue - really much appreciate & great customer service.
Andrea Amores was really helpful and resolved my request quickly.
I was looking to move my websites to a new server from a different hosting company and Merham in Fasthosts support was extremely helpful in making sure that I got what I needed, and in provisioning the new VPS. I haven't used it much yet so can't comment yet on the hosting, but the customer support has been the best!
Andrea sorted out my issue within minutes! Fast and great communication, thank you!
Polite, knowledgeable and professional. Just did what I asked and sent a confirmation email to notify me it had been done. Didn't try to upsell or make any offers to keep the service I was removing. A breath of fresh air!!
Helpful agent, Almond Brexale Tello. Calmly and swiftly helped me with my enquiry, offered a solution for reducing cost rather than migrating website and disrupting the emcommerce business.
very quick service from mark sorted out all my issues very professionally
Louie Gee was very helpful in dealing with my query, thank you so much!
I had not been successful in cancelling my subscription and it was day with quickly and professionally. Thank you Loui Gee and Gavin
Glenn Contawe was very helpful and dealt with our requested website cancellation very quickly.
Zoe S was very helpful & efficient in helping to resolve all questions and queries. Pleased with the outcome of our conversation.
The waiting time to answer my call was less than a minute. The staff named Almond Brexale Telli has been very supportive and patient, resolved my query straight away.
Easy to set up domain names at a reasonable price I have bought 3 so far but I'm sure there will be more to come
Mark was incredibly helpful and swift, clear in his communications and instructions and solved the issue very promptly.
Thanks to Louie Gee and his supervisor I was able to downgrade to VPS 2 as per my 12 month term with fasthosts I was amazed price will go down
I thought it was pour and not that user friendly everything i searched for it wouldn’t find Evan a Close solution just said not found and then I went to cancel it and said I have to ring up… Others may like it I did not
Based on analysis of 21 reviews rated 1-2 stars for Fasthosts Internet
“Customer enquiry about vps service from fasthost : 3:30 PM Customer Hello, what cpu version exactly is used on RAM V...”
“I submitted a cancel request and a ticket to cancel a VPS I had bought on a monthly basis on 30/06/2025”
“I know that I turned off the renewal but they still charged my account and there is no way to delete your payment opt...”
“I know that I turned off the renewal but they still charged my account and there is no way to delete your payment opt...”
“the virtual cpu is not born out of air lol 3:45 PM Fasthost reply If you don't understand the response I cannot help...”
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Fasthosts Internet is a UK-based hosting provider that offers a range of services designed to simplify online presence for individuals and businesses. The company specializes in web hosting, domain registration, email hosting, and server solutions. With a focus on affordability and flexibility, Fasthosts provides various hosting packages starting from 49p per month, which include features such as up to 500GB of storage, free SSL certificates, and up to five free domain names. Targeting both small businesses and individual users, Fasthosts aims to empower customers with the tools needed to establish and manage their online presence effectively. Their offerings include WordPress hosting, virtual private servers (VPS), and dedicated servers, catering to a broad spectrum of online needs. With a commitment to reliable customer support, Fasthosts ensures that users have access to assistance whenever required, reinforcing its position as a trusted provider in the web hosting industry.
Fasthosts Internet receives overwhelmingly positive feedback, with customers frequently praising the excellent service and support provided by the staff. Reviewers highlight the quick response times and the knowledgeable agents, such as Mark and Jefferson, who efficiently resolve queries and offer clear explanations. Many appreciate the user-friendly account interface and the effective website builder, which surpasses competitors. However, some customers express concerns about billing practices, specifically mentioning issues with renewal charges despite opting out. Additionally, a few users report challenges in building their websites through the platform. Overall, Fasthosts is recognized for its outstanding customer service, making it a reliable choice for many users.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.