10 months ago
Fantastic service. Dealt with my enquiry efficiently and provided steps for further support moving forward. All dealt with in one online chat session. Thank you
10 months ago
I spoke with Jefferson Quijano and I was offered exceptional help in resolving my issues, I will 100% work with this company again in the future because of Jefferson's efforts
The two people I spoke to were courteous and friendly, knowledgeable and efficient. Glenn Contawe was particularly humorous, a real pleasure to deal with. In tech support, Jayrus was very efficient and polite. Job done. Thanks!
agent was helpful
Just switched from Wix to Fasthosts and WP and am finding the experience how it should be, customer friendly with exceptional customer service. Thanks folks at Fasthosts.
absolutely rubbish. I do NOT recommend this. the VPS was slow as hell. sometimes didnt even connect through my VM. waste of money and time. I recommend datalix.
Great customer service. Jefferson has been a great help
Drixler was so helpful in the support that I received. He was able to quickly pinpoint multiple concerns and give excellent clear instructions on how I could resolve the issues.
Good calling service. Regine is helpful.
Great telephone response. Quick and clear explanation and everything I asked for was done, domain closed and invoice re-imbursed, with absolutely no fuss or bother. Great job done by Zoe.
Very easy and fast transaction from start to finish.
Rhea was clear in her communication and very polite.
Always helpful, courteous and competent. Kate was brilliant.
Great customer service. Climen helped resolved a few issues with our site.
Great communication and effective resolution to problem from Climen
Glenn was exceptionally helpful, polite and proficient. I'm really happy with the first class service that he provided
Christian. Fast and friendly
Excellent support - Andre was so helpful in setting up my domain transfer - highly recommended.
Kate was really helpful and solved my issue quickly and efficiently. Thank you.
Climen was very quick and helpful and solved all my problems
Very Friendly & Helpful..Mark was extremely helpful with me today..He listen to what I was wanting & gave me options to my question..Although I didn't go ahead, he was very Professional the way he conducted himself with our conversation..
Very helpful. Thank you Lawrence!
Based on analysis of 21 reviews rated 1-2 stars for Fasthosts Internet
“Customer enquiry about vps service from fasthost : 3:30 PM Customer Hello, what cpu version exactly is used on RAM V...”
“I submitted a cancel request and a ticket to cancel a VPS I had bought on a monthly basis on 30/06/2025”
“I know that I turned off the renewal but they still charged my account and there is no way to delete your payment opt...”
“I know that I turned off the renewal but they still charged my account and there is no way to delete your payment opt...”
“the virtual cpu is not born out of air lol 3:45 PM Fasthost reply If you don't understand the response I cannot help...”
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Fasthosts Internet is a UK-based hosting provider that offers a range of services designed to simplify online presence for individuals and businesses. The company specializes in web hosting, domain registration, email hosting, and server solutions. With a focus on affordability and flexibility, Fasthosts provides various hosting packages starting from 49p per month, which include features such as up to 500GB of storage, free SSL certificates, and up to five free domain names. Targeting both small businesses and individual users, Fasthosts aims to empower customers with the tools needed to establish and manage their online presence effectively. Their offerings include WordPress hosting, virtual private servers (VPS), and dedicated servers, catering to a broad spectrum of online needs. With a commitment to reliable customer support, Fasthosts ensures that users have access to assistance whenever required, reinforcing its position as a trusted provider in the web hosting industry.
Fasthosts Internet receives overwhelmingly positive feedback, with customers frequently praising the excellent service and support provided by the staff. Reviewers highlight the quick response times and the knowledgeable agents, such as Mark and Jefferson, who efficiently resolve queries and offer clear explanations. Many appreciate the user-friendly account interface and the effective website builder, which surpasses competitors. However, some customers express concerns about billing practices, specifically mentioning issues with renewal charges despite opting out. Additionally, a few users report challenges in building their websites through the platform. Overall, Fasthosts is recognized for its outstanding customer service, making it a reliable choice for many users.
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