Fasthosts Internet Reviews

Rhea Vhee Loyao was so polite ,fast and efficient and was able to fully support me with my needs. People offering this level of service need paying more.

first class help from Mark

I signed up for hosting only Since beginning i have audited my accounts and found hundreds of pounds taken for services i did not ask for When questioned about it they said someone will call me back and set a cancellation date Before the cancellation date i set a migration of my site to Hostinger They have now blocked access to my control panel so i cannot retrieve dns or change settings on my domain names Frustrated i have emailed them repeatedly and the send me the same scriot. Notthing we can do During this period they took another 20£ from my payapal account They are thieves and scum please move away from them as they will take what they want. From you and the moment you question it They will block you from moving away from them Be aware of them you have been warned

the person from tech support was really helpful with an ssl cert problem

Rhea was very helpful and quick to respond with a solution

Louie was very helpful and knowledgeable and answered all of my questions quickly and kindly. EXCELLENT customer service.

Mark was very helpful, knowledgable, explained everything, understood our needs, and patiently configured our required setup. We are grateful to Mark for his help.

I had an issue that needed resolving promptly and was assisted by Almond Brexale Tello, who was excellent and helped me sort out the problem very quickly online. He was polite and very knowledgeable and made me feel comfortable, knowing he could help me, which he did with great ease. Thanks to Almond my issues have been resolved.....

Marvin was fabulous and very fast service on the live chat - extremely helpful.

My interraction with REY P was very helpful. I was able to accomplish everything I set out to do. REY P was very polite and informative. Thank you

great communication

E-mail not loading in Outlook Drixler did a fantastic job of sorting it out for me.

Marvin was outstanding — everything you want from a support chat! I had a fairly complex query involving domain and WordPress hosting transfers between two Fasthosts accounts, and Marvin handled it brilliantly from start to finish. He was professional, supportive, clear, and quick — the perfect combination when you're trying to get something sorted efficiently. He made a potentially stressful process feel straightforward, offered solutions, walked me through the steps, and even arranged a 6-month free hosting offer without me having to ask. Honestly one of the best support experiences I’ve had — thank you Marvin!

Kate was friendly and professional. She answered all my questions and helped me to setup my new website quickly and easily.

Very helpful and polite service from Glenn Contawe, at FastHosts

Quijano Jefferson was great to deal with today. great communication, very pleasant to speak to. Thank you Quijano Jefferson.

Mark was very understanding and super helpful. Thank you Mark! You’ve save my day! Elisabeth

I have historical 'beef' with Fasthosts, going back decades, but my experience with them this year has been good, perhaps even great! A client of mine decided to use Fasthosts for hosting and email services so I've been forced to have dealings with them again. Today I had to cancel a second hosting account that had been opened in error months ago. I was expecting a fight, and a refusal, but it all turned out fine. The support person I spoke to (Louie Gee) was really helpful and they agreed to cancel the account with no penalty (presumably there's some annual lock in thing). I'm happy, and the client will be happy.

The person I spoke to was patient and understanding of my problem and it was easily resolves