Review summary

Fashion Friendly has room for improvement based on customer feedback. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

very helpful

Great product and very helpful when I had a problem with the courier

Jg
I ordered two jumpers back in march 25

I ordered two jumpers back in march 25, money was taken. Out of my account, no jumpers arrived, no email off them. So expensive to call them. Don't touch this business.

G
So far pleased with my choice ( will…

So far pleased with my choice ( will see what happens when it’s washed,) pleased with delivery it came a day early ,I went to order another But the. Colour I wanted came up as another colour and the price had gone up Overall yes I’ve given3 stars

I was disapointed that my order took so…

I was disapointed that my order took so long to be despatched, and although it arrived "in tact" the packaging was poor and could easily have been opened by an opportunist. I used an advert in a magazine, but I will not use the compony again.

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All reviews

75 total • Write a review

Showing 51 - 60 of 71 reviews
A

Ann

US

1 out of 5 stars

Two skirts ordered

Two skirts ordered - one delivered in wrong length. Expected to pay return postage for your error. Pretty poor show

Date of experience: August 1, 2021

IP
1 out of 5 stars

"Company policy" needs to be reconsidered

Received new catalogue & tried to order a dress online - but order code was not available. Waited a week or so and tried again with same result. I phoned (on premium rate phone line) and placed my order. Items ordered didn't arrive although my credit card was deducted immediately. 5 weeks later my queries were met with response that item is still out of stock .. and "company policy" is to take payment but not to despatch other items ordered until all are available.

Date of experience: July 20, 2021

J
2 out of 5 stars

Beautiful skirts but ridiculously small

the two skirts I received were beautiful and such good value but the sizing is very tiny. I have returned both skirts and I'm waiting for larger sizes to arrive

Date of experience: July 18, 2021

KM
5 out of 5 stars

Pleased with the speedy delivery items…

Pleased with the speedy delivery items perfect fit

Date of experience: July 17, 2021

LH
3 out of 5 stars

Postage too expensive

I found ordering and delivery good but l feel the postage & packaging price was too much. I ordered a very small item which cost £5.99 postage.

Date of experience: July 16, 2021

d
5 out of 5 stars

Prompt delivery very good quality goods…

Prompt delivery very good quality goods will use again

Date of experience: July 15, 2021

PS
5 out of 5 stars

I found Fashion Friendly's website by…

I found Fashion Friendly's website by mistake but I'm so glad I did because Mum had a look at their website and saw some lovely skirts so I ordered 2 for her delivery was fast when they came she loved them so much she asked me to order her 2 more and again delivery was fast so we recommend Fashion Friendly as a Trusted Retailer

Date of experience: July 12, 2021

JH
5 out of 5 stars

I was very pleased to receive my items

I was very pleased to receive my items, the packaging was extremely good. Thank you for the free bag.

Date of experience: July 11, 2021

MP
5 out of 5 stars

Arrived a bit earlier than expected

Arrived a bit earlier than expected, very good. Everything great, even with sizes. Discount great. Thank you.

Date of experience: July 11, 2021

JD
5 out of 5 stars

the kaftans are beautifully made and…

the kaftans are beautifully made and the service is first class. i would definitely recommend this company

Date of experience: July 9, 2021

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