Review summary

Fashion Friendly has room for improvement based on customer feedback. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

very helpful

Great product and very helpful when I had a problem with the courier

Jg
I ordered two jumpers back in march 25

I ordered two jumpers back in march 25, money was taken. Out of my account, no jumpers arrived, no email off them. So expensive to call them. Don't touch this business.

G
So far pleased with my choice ( will…

So far pleased with my choice ( will see what happens when it’s washed,) pleased with delivery it came a day early ,I went to order another But the. Colour I wanted came up as another colour and the price had gone up Overall yes I’ve given3 stars

I was disapointed that my order took so…

I was disapointed that my order took so long to be despatched, and although it arrived "in tact" the packaging was poor and could easily have been opened by an opportunist. I used an advert in a magazine, but I will not use the compony again.

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Showing 71 - 71 of 71 reviews
C
1 out of 5 stars

Buyer beware

I ordered 2 items, both were wrong colour. Refused a full refund and did not phone back within 72hrs. 13p per minute to phone, left me on hold for ages then cut me off. When I did get through to them via phone the customer service angent was very rude. I had to pay postage to revive and return wrong items. When I left a review on their website, it never got shown, only 5 star reviews are shown.

Date of experience: December 15, 2018

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