FA
Fashion Friendly
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"Company policy" needs to be reconsidered
Received new catalogue & tried to order a dress online - but order code was not available. Waited a week or so and tried again with same result. I phoned (on premium rate phone line) and placed my order. Items ordered didn't arrive although my credit card was deducted immediately. 5 weeks later my queries were met with response that item is still out of stock .. and "company policy" is to take payment but not to despatch other items ordered until all are available.