Fantastic Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
Fantastic Services has renewed my membership a month early and has taken money out of my account despite my cancellation...
Very hatful and hard working
Jess was excellent Professional , independent and courteous. Made an effort to understand what we wanted and kept comm...
Excellent worker.
Bravo! Incredible work by Danail and Jason and an overall professional service. Both were polite, arrived promptly and completed the job in less time than planned. All items were handled with care, even the furniture that required dismantling and putting back together. Would absolutely recommend to take some of the stress away from a house move.
responsive gardener, left the patio in a clean condition, trimmed some hard to trim bamboo
Bose did a very thorough job of cleaning. She came at the last minute and was pleasant, and professional throughout her time.
Amazing work
Kiril and Nikolay worked very hard and diligently on clearing my garden.
We have had Nevin as our regular cleaner now for a few years, and she always does an amazing job! Not only that, but she is really friendly and lovely to have in the flat!
I initially booked a service around six months ago and have been consistently pestered with phone calls ever since, attempting to upsell me additional services — which quickly became irritating. I purchased a membership expecting future bookings to be easier and more cost-effective. However, when I tried to book online through their portal, the system failed to recognise my membership, despite it being fully paid for. Eventually, during one of their many follow-up calls, I spoke with a representative and managed to get a quote over the phone. This time, the discount was applied, and the price seemed reasonable — unlike the online system, which didn’t apply any membership benefits. Unfortunately, when the technician arrived, he had no record of the discounted quote and instead quoted me nearly three times the price. This was despite me having provided all the correct details (number of windows, property type, etc.) both online and over the phone. It seems the salesperson, Sammy, may have deliberately underquoted to secure the booking — possibly driven by commission — only for the serviceman to reject it on arrival. The disconnect between the sales team and the franchisees on the ground is massive. I even took a day off work to be available for this appointment, only to have it completely wasted. An incredibly frustrating and disappointing experience from start to finish.
Punctual and polite
The work was done quickly on the day of my call and to a high standard i would difenitely use them agan
Viktor and Simeon from Fantastic Services arrived early and asked if they could start earlier which was absolutely fine, and were extremely efficient and the garden is looking great!
The gardners were very hardworking, polite and efficient. They cleaned everything up beautifully and did a great job on my overgrown garden. Thank you.
Giorgi was very thorough and efficient. He made our wool carpets look new again even after coffee spills and pet stains. Would definitely recommend him.
Workers did a good job.
Both Gardeners ( Andrei and Tanasa) turned up on time and were very helpful and polite. The garden looks amazing and would highly recommend both the service and the gardeners!! Really good guys!
The 2 boys who carried out the work on my hedge were very polite and did a really good job.
Ginka and Hristina were brilliant. I'm booking a regular slot and asking for them.
Swastika has been so far the best at her job. She’s so quick and super efficient !
Marcell from fantastic services was excellent - couldn’t recommend enough. After suffering from a stray mouse entering our flat for 5 days, Marcell was able to quickly secure the rat, fill up potential mouse entry points and clean up the area all the while being extremely helpful and client centric. I would absolutely use fantastic services again after this experience!
Perfectionist Gardeners
He was brilliant, when I book again I will only ask for him. He remembered how long liked or how my wife would want her garden just great example of excellence customers service
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