Express Water

4.169582772543742 out of 5 stars
4.2
Great743 reviews

TrustScore

4.2
4.169582772543742 out of 5 stars
Great
5 out of 5 stars
527
4 out of 5 stars
53
3 out of 5 stars
33
2 out of 5 stars
22
1 out of 5 stars
108
743 reviews in total

Review summary

Express Water receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
4 out of 5 stars
4/5

I was really happy with the ordering…

I was really happy with the ordering process. I received the water filters in good condition. Unfortunately the O-rings ...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

As described!

The tankless RO system was exactly as described. Simple installation and wonderful water.

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0
🔥 High engagement
POPULAR
4 out of 5 stars
4/5

All in all a pretty good experience

I have a 5 stage RO system. Went together pretty well. Had to have company sent updated plumbing diagram as I had to u...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Quality products

Quality products! Always get products within a reasonable time period.

0
0
🔥 High engagement

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Cuzvinny
Cuzvinny
1 reviews
about 2 years ago
5 out of 5 stars

Fast and quality service and product.

Fast and quality service and product.

Helpful?
about 2 years ago
1 out of 5 stars

I have no problem with your filter…

I have no problem with your filter products. I do have a problem when you ship me something I did not order or commit to. I did not agree to be scheduled for a recurring delivery.

Helpful?
James Bates
James Bates
1 reviews
about 2 years ago
5 out of 5 stars

1 year

I have had system for a year and the water is great. Now it's time to change the filter elements and ordering was simple and delivery was fast.

Helpful?
Larry Parks
Larry Parks
1 reviews
about 2 years ago
4 out of 5 stars

I got the right filters and a return…

I got the right filters and a return call to answer a question I had

Helpful?
JOHN BUSCEMA
JOHN BUSCEMA
1 reviews
about 2 years ago
5 out of 5 stars

I am a general contractor in Florida…

I am a general contractor in Florida and I purchased the reverse osmosis from this company. Super easy to install, didn’t need directions all color-coded.. less than a hour was installed. I recommend it.

Helpful?
Susan
Susan
1 reviews
about 2 years ago
5 out of 5 stars

Filters due to change

The company took the responsibility to ensure the filters were shipped which served as a reminder to changed at the correct time

Helpful?
about 2 years ago
5 out of 5 stars

express water product quality

express water when had issue troubleshooting system very helpful. product so far will help out in our drinking water and have to stop using bottle water. save on our new ice maker.

Helpful?
Ted Ramirez
Ted Ramirez
1 reviews
about 2 years ago
5 out of 5 stars

Quality made

Quality made, plug and play. I Just need reducer from 1” to 3/4” .

Helpful?
over 2 years ago
5 out of 5 stars

Reasonable prices

Reasonable prices good quality, excellent response.

Helpful?
TED ROSSI
TED ROSSI
1 reviews
over 2 years ago
5 out of 5 stars

VERY QUICK SERVICE

VERY QUICK SERVICE

Helpful?
Kenneth
Kenneth
1 reviews
over 2 years ago
5 out of 5 stars

Knowledgeable staff

I have the whole house water system and when I call express water to ask them a question they answer it.

Helpful?
Tony Rahimi
Tony Rahimi
1 reviews
over 2 years ago
5 out of 5 stars

Great Products

Great quality, works perfect every time, fair prices.

Helpful?
over 2 years ago
5 out of 5 stars

Ease of ordering replacement filters…

Ease of ordering replacement filters and installation. It took about a week to receive the order and overall a very good experience.

Helpful?
Mary Rivell
Mary Rivell
1 reviews
over 2 years ago
5 out of 5 stars

Ordering is quite easy

Ordering is quite easy. Just check box that you want the same order and the next thing you know it’s on your doorstep!

Helpful?
Amy Sampson
Amy Sampson
1 reviews
over 2 years ago
5 out of 5 stars

Excellent product

Excellent product. Good price

Helpful?
Ben Stepa
Ben Stepa
1 reviews
over 2 years ago
5 out of 5 stars

Quick hassle free delivery

Quick hassle free delivery

Helpful?
over 2 years ago
5 out of 5 stars

My filter subscription…

My yearly refill of filters came a little bit early which I liked. Everything was packaged well and clean. I enjoy using Express water RO systems and I appreciate the level of professionality exuded by the company.

Helpful?
Reid Merrill
Reid Merrill
1 reviews
over 2 years ago
5 out of 5 stars

Customer service rep very helpful and…

Customer service rep very helpful and the transaction was done quickly.

Helpful?
over 2 years ago
5 out of 5 stars

Boxed well

Boxed well. With instruction booklet.

Helpful?
Mike...
Mike...
1 reviews
over 2 years ago
2 out of 5 stars

Consider the Installation Before Buying!

Bought this filter at Home Depot in Las Vegas. Next to impossible to find a plumber in town to connect it to my garage soft water loop. So it sits! Update: I managed to find (1) plumbing company to come out and give me an estimate on installing my filter. This would be an easy install with the filter sitting appx. 1.5’ below my soft water loop. At that location the filter would filter water through the whole house except the kitchen sink! Well that Sucks! Anyway, for that hookup the installer wanted $685!!! I only paid $545 for the filter. I strongly told the plumber, “no thank you”! I’m considering hooking the filter up myself using Sharkbite fittings. Much easier. This water filter has turned into a nightmare! And Home Depot where I bought it has been no help!

Helpful?

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