Express Water

4.169582772543742 out of 5 stars
4.2
Great743 reviews

TrustScore

4.2
4.169582772543742 out of 5 stars
Great
5 out of 5 stars
527
4 out of 5 stars
53
3 out of 5 stars
33
2 out of 5 stars
22
1 out of 5 stars
108
743 reviews in total

Review summary

Express Water receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
4 out of 5 stars
4/5

I was really happy with the ordering…

I was really happy with the ordering process. I received the water filters in good condition. Unfortunately the O-rings ...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

As described!

The tankless RO system was exactly as described. Simple installation and wonderful water.

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0
🔥 High engagement
POPULAR
4 out of 5 stars
4/5

All in all a pretty good experience

I have a 5 stage RO system. Went together pretty well. Had to have company sent updated plumbing diagram as I had to u...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Quality products

Quality products! Always get products within a reasonable time period.

0
0
🔥 High engagement

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Filter by rating:
David G
David G
1 reviews
over 2 years ago
5 out of 5 stars

Great experiance

Ordering process was easy, item was promptly shipped, and arrived in just a few days.

Helpful?
User
User
1 reviews
over 2 years ago
5 out of 5 stars

better organization of web-site

better organization of web-site

Helpful?
Tom Decker
Tom Decker
1 reviews
over 2 years ago
5 out of 5 stars

Awesome product

Awesome product. Great experience with the delivery and purchase. Great speedy service just wished it was cheaper. My family and I are super happy.

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Vijay Shah
Vijay Shah
1 reviews
over 2 years ago
3 out of 5 stars

Trust

Good store to by Filter

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over 2 years ago
5 out of 5 stars

Sale price and quick delivery!

Sale price and quick delivery!

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REUBEN SINGER
REUBEN SINGER
1 reviews
over 2 years ago
5 out of 5 stars

What a great company. Easy to deal with.

This is one of the best companies to deal with. From getting supplies, technical helps and suggestions and customer service the staff were super helpful.

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Terry Lane
Terry Lane
1 reviews
over 2 years ago
5 out of 5 stars

Good product at a good price.

Good product at a good price.

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Robert P
Robert P
1 reviews
over 2 years ago
5 out of 5 stars

Anti-scale Whole house filter set

We took advantage of Express Water summer sale and ordered a whole house ‘anti-scale filter set. Price was reasonable, check-out process simple and was delivered promptly to our door step.

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over 2 years ago
5 out of 5 stars

Fast delivery

Fast delivery

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robert white
robert white
1 reviews
over 2 years ago
5 out of 5 stars

excellent service

excellent service, timely and professional.

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America
America
1 reviews
over 2 years ago
5 out of 5 stars

Excellent purchase experience

I would definitely purchase again

Helpful?
Donald Lehr
Donald Lehr
1 reviews
over 2 years ago
5 out of 5 stars

Good customer service

The product got sent to the wrong address. That was my fault though, not theirs. They were very responsive to my problems and promptly took care of them. I would definitely recommend them.

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Julie Koplitz
Julie Koplitz
1 reviews
over 2 years ago
5 out of 5 stars

Always great service

Always great service. Orders are accurate and timely

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Scott Adler
Scott Adler
1 reviews
over 2 years ago
4 out of 5 stars

wall Mount better if you have the room

when I first bought the unit I mounted it on the floor, problem with that is when you change the filters you make a mess so I removed it and mounted it five feet high on the wall and built a shelf so I could place a plastic tub on the shelf to catch all the water when changing the filters problem solved otherwise the system works great.

Helpful?
over 2 years ago
1 out of 5 stars

No customer service

No customer service. I made numerous calls and left. Ms as well as email follow ups. Absolutely no customer support. I will be doing a charge back on my credit card for lack of customer service as written on the website. I only wanted to exchange one system for another - never installed.

Helpful?
Andrew Sutton
Andrew Sutton
1 reviews
over 2 years ago
4 out of 5 stars

Would like a quarterly reorder option…

Would like a quarterly reorder option for whole house filters.

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Guest
Guest
1 reviews
over 2 years ago
5 out of 5 stars

Received package in good time

Received package in good time. They are my backup. Plan change around Jan,1 2024. Will change R.O 2-3 week later.

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eric lerma
eric lerma
1 reviews
over 2 years ago
5 out of 5 stars

Very pleased with the easy to use…

Very pleased with the easy to use website and great products .

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LESTER
LESTER
1 reviews
over 2 years ago
5 out of 5 stars

GOOD FAST DELIVERY

GOOD FAST DELIVERY

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