Express Water

4.169582772543742 out of 5 stars
4.2
Great743 reviews

TrustScore

4.2
4.169582772543742 out of 5 stars
Great
5 out of 5 stars
527
4 out of 5 stars
53
3 out of 5 stars
33
2 out of 5 stars
22
1 out of 5 stars
108
743 reviews in total

Review summary

Express Water receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
4 out of 5 stars
4/5

I was really happy with the ordering…

I was really happy with the ordering process. I received the water filters in good condition. Unfortunately the O-rings ...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

As described!

The tankless RO system was exactly as described. Simple installation and wonderful water.

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0
🔥 High engagement
POPULAR
4 out of 5 stars
4/5

All in all a pretty good experience

I have a 5 stage RO system. Went together pretty well. Had to have company sent updated plumbing diagram as I had to u...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Quality products

Quality products! Always get products within a reasonable time period.

0
0
🔥 High engagement

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about 2 years ago
5 out of 5 stars

I had the system at my old house, so I bought one for this house.

It's everything as advertised: high quality, easy to assemble, priced VERY reasonable. I have used RO for 22 years. It pays for its self in approximately a year. The water tests equal to or better than the store bought water! I laugh at those buying cases of bottled water. ; what a pain! I'm taking this system with me to my next house, as I moved to an unfamilaiar area, so I'm waiting to buy again, so the system will go with me then!

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Diane
Diane
1 reviews
about 2 years ago
5 out of 5 stars

Fast and informative

Fast and informative

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about 2 years ago
5 out of 5 stars

I love my reverse osmosis

I love my reverse osmosis, my whole family buys from Express Water, I get my replacements also to keep my water tasting great.

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about 2 years ago
5 out of 5 stars

Everyone involved was helpful and…

Everyone involved was helpful and adapting to my situation. Thanks

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Jaso
Jaso
1 reviews
about 2 years ago
5 out of 5 stars

Awesome

Excellent service

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James White
James White
1 reviews
about 2 years ago
4 out of 5 stars

Great perseverance!

In all my dealings with EW, the reps have been exceedingly courteous, and their knowledge of the product line allows them to be helpful and accurate!! This last exchange required several call back and forth, and I greatly appreciated their perseverance. :)

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Madeline
Madeline
1 reviews
about 2 years ago
1 out of 5 stars

I've had this just 1 week

I've had this just 1 week! Water taste great, but your user manual is horrible. It doesn't really explains many things with this countertop filter. I so regret buying this. I wish I had gotten the under sink one. Called your company and they have not responded.

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Ron
Ron
1 reviews
about 2 years ago
5 out of 5 stars

Easy shopping and checkout.

Easy shopping and checkout. I didn't have to search for the discounts - they were automatically applied. THANKS ...Oh! And Great Product

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Michael Cavey
Michael Cavey
1 reviews
about 2 years ago
5 out of 5 stars

Great customer service

Great customer service. Arrived on time. What more can I ask for?

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D. Watson
D. Watson
1 reviews
about 2 years ago
5 out of 5 stars

Good prices, helpful staff

Prices are good and any questions are answered promptly

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TERESA REESE
TERESA REESE
1 reviews
about 2 years ago
5 out of 5 stars

Easy to use.

Easy to use. Great customer service. Fast delivery.

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john
john
1 reviews
about 2 years ago
5 out of 5 stars

Excellent filters and affordable

I have been buying RO filters for several years and never disappointed in the quality and price. Recommend them to any customers

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about 2 years ago
5 out of 5 stars

Healthy drinking.

Great product for the price. Very fast shipping.

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LittleWendell
LittleWendell
1 reviews
about 2 years ago
5 out of 5 stars

Very good

Very good. The product is a great value. We recommend a boost pump if needed to hold the pressure up and make the RO as efficient as possible.

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karen pulaski
karen pulaski
1 reviews
about 2 years ago
5 out of 5 stars

Person that processed my order was very…

Person that processed my order was very pleasant and friendly. Order received in a timely manner.

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about 2 years ago
3 out of 5 stars

I need a plumber service and I couldn't…

I need a plumber service and I couldn't find one. It will be highly helpful if u can help with plumber. Unable to reach the store. Thank you for the reply. I got a plumber from Walmart angi service. Which is very reasonable $104, as I'm new to the country i don't have any equipment for installation. So I went with plumber service. So, far I haven't tried drinking as I just installed it. I will update it shortly. I wish storage tank is openable and washable. They could have designed the drainage pipe to drain out in the sink. Cos bacteria from drainage pipe may linger into the RO system, through reverse airflow.. Hygiene issue. I doubt if bacteria can breed in an unclean storage tank. Express water should change its design, It will be top notch if they modify the system by 1. Connecting the waste water to another pipe in faucet and let it flow through sink. 2. No storage tank

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about 2 years ago
1 out of 5 stars

Their system is outdated and won't fit…

Their system is outdated and won't fit most of the newly built homes. When reached out to Customer Service, without even trying to understand the issue, they sent me the below email. ******************************************* "Dear Mr. XXXXXX, Thank you for taking the time to contact Express Water. It appears that you would have to somehow get that valve connected to that area We have exhausted resolutions to this issue, we would recommend contacting a professional handyman/plumber. ******************************************

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about 2 years ago
4 out of 5 stars

the product is ok for florida but still…

the product is ok for florida but still good overall.

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Mr. Anonymous
Mr. Anonymous
1 reviews
about 2 years ago
5 out of 5 stars

Review

Received quickly with all parts needed. Water quality has been great.

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Praveen
Praveen
1 reviews
about 2 years ago
5 out of 5 stars

Liked the product.

Liked the product.

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