Express Water

4.169582772543742 out of 5 stars
4.2
Great743 reviews

TrustScore

4.2
4.169582772543742 out of 5 stars
Great
5 out of 5 stars
527
4 out of 5 stars
53
3 out of 5 stars
33
2 out of 5 stars
22
1 out of 5 stars
108
743 reviews in total

Review summary

Express Water receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
4 out of 5 stars
4/5

I was really happy with the ordering…

I was really happy with the ordering process. I received the water filters in good condition. Unfortunately the O-rings ...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

As described!

The tankless RO system was exactly as described. Simple installation and wonderful water.

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0
🔥 High engagement
POPULAR
4 out of 5 stars
4/5

All in all a pretty good experience

I have a 5 stage RO system. Went together pretty well. Had to have company sent updated plumbing diagram as I had to u...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Quality products

Quality products! Always get products within a reasonable time period.

0
0
🔥 High engagement

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about 2 years ago
5 out of 5 stars

Five stars

The service was good

Helpful?
Erika Ramirez
Erika Ramirez
1 reviews
about 2 years ago
5 out of 5 stars

El personal muy amable me ayudó con que…

El personal muy amable me ayudó con que filtros yo necesitaba gracias.

Helpful?
ANDY LANCBERG
ANDY LANCBERG
1 reviews
about 2 years ago
5 out of 5 stars

Great company thank you.

Great company thank you.

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Misty Reddish
Misty Reddish
1 reviews
about 2 years ago
4 out of 5 stars

What about Flouride?

Great experience, great product, the only issue I have is whether or not the filters remove flouride. Thats one of my biggest concerns is the removal of flouride. Flouride is extremely dangerous even in the small doses put in out water supply.

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Logan Lipker
Logan Lipker
1 reviews
about 2 years ago
5 out of 5 stars

Fixed

It was great

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about 2 years ago
4 out of 5 stars

Good competent service with knowledgeable people.

The support person selected the correct part that I needed. They were knowledgeable, courteous and helpful. The part was in good condition when it arrived. The only reason I selected 4 star instead of 5 was the delay in receiving the part. They did not give me the option of expedited shipping. I would have paid for a faster shipping if it had been offered. Partly my fault also because I could have suggested it. Using the chlorine water while waiting for the part was not pleasant.

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about 2 years ago
5 out of 5 stars

Very fast shipping plus they returned…

Very fast shipping plus they returned my calls and answered my questions immediately- looking to upgrade my system with the rest of their products

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about 2 years ago
5 out of 5 stars

The company person I I spoke with…

The company person I I spoke with initially was very personable and was very helpful in making sure I received the correct product.

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tim wines
tim wines
1 reviews
about 2 years ago
2 out of 5 stars

Installed a 3 filter system only…

Installed a 3 filter system only improved water slightly

Helpful?
about 2 years ago
5 out of 5 stars

Awesome

Great thanks

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Darrell West
Darrell West
1 reviews
about 2 years ago
5 out of 5 stars

The best thing about this is that you…

The best thing about this is that you can't mess up when you are installing it. It gives you great tasting water, plus the water is great for coffee and Cpap machines

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Ann W.
Ann W.
1 reviews
about 2 years ago
4 out of 5 stars

fast shipping

fast shipping! Just wish it was on sale.

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about 2 years ago
5 out of 5 stars

Website is very useful

Website is very useful. Esey check out, fast delivery.

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David Wheeler
David Wheeler
1 reviews
about 2 years ago
5 out of 5 stars

Rusty water

Issues with the first unit, clear canister won’t stop leaking, Express Water sent a new unit, Thank you that was great, it totally has cleaned up my water issues, no rust, very happy,Thank You 😃

Helpful?
Jacobo
Jacobo
1 reviews
about 2 years ago
5 out of 5 stars

Follow up

Great service right on time

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Charles D
Charles D
1 reviews
about 2 years ago
5 out of 5 stars

Ease of ordering and good pricing.

Ease of ordering and good pricing.

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Ken Fredrich
Ken Fredrich
1 reviews
about 2 years ago
5 out of 5 stars

Fast and efficient delivery

Fast and efficient delivery

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MICHAEL
MICHAEL
1 reviews
about 2 years ago
5 out of 5 stars

Used the auto order and it worked…

Used the auto order and it worked perfectly.

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K PARK
K PARK
1 reviews
about 2 years ago
2 out of 5 stars

Professionally Installed, Faulty O-Ring in 2 Days

Had the 5 stage RO+alkaline system installed by a licensed plumber. They commented that the system was unusually complicated - install went fine otherwise. 2 days later, we experienced a leak. Turns out the o-ring around the tubes were junk. We've replaced it now and things are fine. Unsure what's going to happen if/when the many other o-rings go bad. Express Water - please include spares of your commonly worn items, or use higher quality components.

Helpful?
David  S
David S
1 reviews
about 2 years ago
5 out of 5 stars

Bought it showed up nicely packaged

Bought it showed up nicely packaged. No issues with setup, great product for the price.

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