Great, efficient service
We had been on the market with Hunters for 9 months and only had a lot of time wasters, have sold our house within a week with you, I would definitely use you again, but hopefully at 70 this will be my last move. THANK YOU.

Over a year ago
Our house had been on the market for 9 months with local agents before we decided to try a different approach with Express Estate Agents. It was our best ever experience of an estate agent. They kep... See more
Over a year ago
Charlie Stafford has been a massive help! I’m a first time buyer proceeding on my own and while the offer process was a bit nerve racking for me Charlie made me feel comfortable throughout it. He’s be... See more
We had been on the market with Hunters for 9 months and only had a lot of time wasters, have sold our house within a week with you, I would definitely use you again, but hopefully at 70 this will be my last move. THANK YOU.
Shane was excellent, lots of viewings positive feedback, kept me informed throughout
Shane was very helpful & provided clear & responsive communication.
I was in the planned call and nobody from your company attended it. I was sat in the room waiting for the meeting to be joined and nobody came. After 15 mins I left the call.
Shayne has been extremely helpful, efficient and friendly. I would recommend the company wholeheartedly! Thank you
I was completely impressed with the professionalism, Ryan our Agent, provided. Ryan was efficient and effective, always returning calls promptly and readily available to answer our questions in a professional yet friendly manner. Ryan's customer service has been second to none. I would highly recommend Express Agency.
Very happy so far. Quick and reliable, always in touch and easy to reach :)
Nik was very professional and talked me through all the benefits of trying another agency . He explained things in a simple understanding way with out all the jargon. There was no pressure and Nik did point a few things out to me that were very important and that I hadn’t picked up on.
Early contact was difficult before we eventually made contact with Ryan Dillon who was responsible for the property we wished to view. From that moment onwards, Ryan was very quick and helpful as we had limited time to view over a weekend, living some distance from the property.
Carmine was extremely helpful, friendly and was always quick to reply to my emails with either the answer to my questions or a way to find out how to help me, which he always did. For how stressful buying a house is, Carmine was fantastic at helping put my mind at ease and helping it all go through as quickly as possible.
Lauren Moore has been exceptional through what turned out to be a very long time to exchange. Lauren was with me every step of the way, and kept me informed throughout. Can’t express enough thanks for her professionalism.
Frances communicated efficiently and kept me up to date.
Frances was very friendly and responsive helping drive the house buying process despite being located far. This is the first time I have used Express Estate Agency and surely they tick the box of express service.
Ryan Dillon is Very professional and helpful . He did an excellent job . I Highly recommended this person. Grateful thanks again.
Nothing was too much trouble for all of the staff that we dealt with. Ryan Dillon kept us informed all the way, we couldn’t have wished for a better negotiator. We will have another property going on the market this time next year, we will request that Ryan deals with it. Cannot praise him & everyone enough. Five star service
Quick to respond and kept me up to date on how the sale was going via text messages
It was an interesting and informative video call, and it has given me food for thought. From this we have agreed to talk further in ten days or so.
Really poor service for buyers. Very difficult to reschedule/cancel viewings - links on website don't work properly, e-mail address on site doesn't work (bounces back). As soon as they have your contact info, you'll be bombarded with e-mails and phone calls offering to value/buy your house, even after making it clear that you're not interested.
Today I spoke to Brittany. She was intelligent, polite, tolerant and very informative. I felt relaxed talking to her and could tell that she knew what she was talking about and a genuine person. She’s a credit to Express Estate Agency.
Sam was friendly and informative. I hope that all her positive advise pays off.
Based on analysis of 80 reviews rated 1-2 stars for Express Estate Agency
“Dreadful customer service Samantha chased and chased and promised to sell my house quickly”
“They text saying they can re-arrange for Monday and I have given my availability but like the other reviews in the sa...”
“Very poor this a situation where you get what you pay for cheap estate agency cheap service what more do you want”
“Dreadful customer service Samantha chased and chased and promised to sell my house quickly”
“Utterly Disappointing and Costly Experience with Express Estate Agency We recently purchased a property through Expr...”
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Express Estate Agency is a property services company based in the UK, specializing in the sale and letting of residential properties. The company operates primarily through its online platform, allowing clients to access a wide range of services designed to simplify the property transaction process. Express Estate Agency aims to enhance the experience of buying, selling, and renting homes by providing a streamlined and efficient approach. The target market for Express Estate Agency includes homeowners looking to sell their properties, prospective buyers, and landlords seeking to rent out their residential units. By leveraging digital technology, the company facilitates property viewings, valuations, and marketing, making it easier for clients to navigate the real estate market. With a focus on customer support and transparent communication, Express Estate Agency strives to meet the needs of its diverse clientele in the competitive UK property landscape.
Express Estate Agency receives a predominantly positive reception from its clients, with many praising the helpfulness and professionalism of its staff. Reviewers frequently highlight the excellent service provided by agents like Charlie and Lola, who are noted for their responsiveness and ability to ease the buying process. Customers appreciate the quick turnaround in selling properties, with some reporting successful sales within weeks, a stark contrast to their previous experiences with other agencies. However, there are notable complaints regarding unprofessionalism and poor communication, with some clients expressing frustration over missed appointments and lack of follow-up after contracts are signed. Despite these criticisms, the overall sentiment leans towards satisfaction, with many recommending the agency for its effective service.
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