EVANNEX Tesla Accessories
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CCI bought for 580$ but Evannex invoiced to shipper for 4412$
I bought recently a CCI , with price of 580$ + 63$ shipping to Belgium. And then it started the nightmare : I paid the product, I got confirmation of the shipment and then, surprise : customs tax ( Belgian customs tax is 21% on imported goods ) was almost 1000$!!! Why ? Because Evannex declared a price of the good of 4412$ ( !!!! ) to the shipper ( DHL ) for the same good I buy from them for 580$!!! . Contacted Evannex, what do you think their first response was : I agreed that Evannex is not responsible for paying any import tax, so is not their responsibility. So if they place a 4412$ on the invoice to DHL for a 580$ I have to pay tax of 900$ for a 580$ good!!! Great, nice service, thank you! In the end , I lost about 5hrs with phones back and forth with DHL to update the good price to 580$ and I finally convince Evannex to at least contact their local DHL representative to discuss this situation. The console insert was very good, so the Evannex products are worth the money, but does not worth the hassle it could come due to such big mistakes done by them. Especially for people from abroad bying they could have surprises like this. Pitty!