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    HomeVehicles & TransportationEuropcar UK Reviews

    Europcar UK

    1.391 out of 5 stars
    1.391 out of 5 stars
    1.4
    |Bad|1,000 reviews

    TrustScore

    1.4
    1.391 out of 5 stars
    Bad
    5 out of 5 stars
    78
    4 out of 5 stars
    8
    3 out of 5 stars
    8
    2 out of 5 stars
    39
    1 out of 5 stars
    867
    1,000 reviews in total

    Review summary

    Europcar UK has room for improvement based on customer feedback. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

    ✨
    Based on reviews, created with AI

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    Featured Reviews

    4/4 slots
    Premium pins are permanent until displaced by newer pinsLearn more
    POPULAR
    1 out of 5 stars
    1/5

    Avoid this hire company at all costs

    Avoid this hire company at all costs. Congestion charge fine received via Europcar but not my fine, not during my hire p...

    0
    0
    🔥 High engagement
    POPULAR
    1 out of 5 stars
    1/5

    Awful experience

    Awful experience. Booked through a third party website, the agent spent too long trying to get me to pay for an expensiv...

    0
    0
    🔥 High engagement
    POPULAR
    2 out of 5 stars
    2/5

    NEVER use for moving house

    If you are in the process of moving house your identity may be unable to be verified leaving you stranded in an industri...

    0
    0
    🔥 High engagement
    POPULAR
    2 out of 5 stars
    2/5

    Booked a Luton van then had it…

    Booked a Luton van then had it cancelled next day as it wasn't available. Don't let people book it if it's not available

    0
    0
    🔥 High engagement

    Want your best reviews featured?

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    Filter by rating:
    Nicola d
    1 reviews
    4 months ago
    1 out of 5 stars

    Absolute joke of a company

    Helpful?
    Mr French
    1 reviews
    4 months ago
    1 out of 5 stars

    Do not use this company - customer service dealing with issue have no regard for their customers

    Helpful?
    Anthony
    1 reviews
    4 months ago
    1 out of 5 stars

    NEVER USE EUROPCAR= Save yourself the stress

    Helpful?
    Jo
    1 reviews
    4 months ago
    1 out of 5 stars

    Rental confirmed and payed in advance refused

    Helpful?
    Mike Dyson
    1 reviews
    4 months ago
    1 out of 5 stars

    No Aircon, no working radio

    Helpful?
    Anders Lindstöm
    1 reviews
    4 months ago
    1 out of 5 stars

    Undvik detta företag

    Helpful?
    Paula Meldrum
    1 reviews
    4 months ago
    1 out of 5 stars

    Milton Keynes

    Helpful?

    TrustPilot Scam Exposed

    Learn why consumers and businesses should be cautious about relying on Trustpilot scores and reviews.

    Read the analysis
    Andrea Marcovecchio
    1 reviews
    4 months ago
    1 out of 5 stars

    NEVER EVER USE EUROPCAR!!!

    Helpful?
    WILLIAM STOREY
    1 reviews
    4 months ago
    1 out of 5 stars

    No car was available at the appointed…

    Helpful?
    Kim Collett
    1 reviews
    4 months ago
    1 out of 5 stars

    Appalling and dismissive customer service dept.

    Helpful?
    Owen Poxton
    1 reviews
    4 months ago
    1 out of 5 stars

    Over 3 Months Without Return Of A Deposit

    Helpful?
    customer
    1 reviews
    4 months ago
    1 out of 5 stars

    Worst company to rent a car with took…

    Helpful?
    Suzanne Clarke
    1 reviews
    4 months ago
    2 out of 5 stars

    Dodgy sales technique

    Helpful?
    Tara T
    1 reviews
    4 months ago
    4 out of 5 stars

    Excellent customer service at manager level

    Helpful?
    Goossens Bart
    1 reviews
    4 months ago
    1 out of 5 stars

    europcar oplichting edingburgh…

    Helpful?
    Will
    1 reviews
    4 months ago
    1 out of 5 stars

    Premium rate number to sort booking issue

    Helpful?
    Mrs B
    1 reviews
    4 months ago
    2 out of 5 stars

    Additional charges without my knowledge

    Helpful?
    Thomas Costello
    1 reviews
    4 months ago
    1 out of 5 stars

    They scammed us twice

    Helpful?
    Tony Sparks
    1 reviews
    4 months ago
    1 out of 5 stars

    Then worst hire company i have ever…

    Helpful?
    hey hops
    1 reviews
    4 months ago
    1 out of 5 stars

    Rubbish company cancelled my…

    Helpful?
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    Category

    Vehicles & Transportation