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    HomeVehicles & TransportationEuropcar UK Reviews

    Europcar UK

    1.391 out of 5 stars
    1.391 out of 5 stars
    1.4
    |Bad|1,000 reviews

    TrustScore

    1.4
    1.391 out of 5 stars
    Bad
    5 out of 5 stars
    78
    4 out of 5 stars
    8
    3 out of 5 stars
    8
    2 out of 5 stars
    39
    1 out of 5 stars
    867
    1,000 reviews in total

    Review summary

    Europcar UK has room for improvement based on customer feedback. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

    ✨
    Based on reviews, created with AI

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    Featured Reviews

    4/4 slots
    Premium pins are permanent until displaced by newer pinsLearn more
    POPULAR
    1 out of 5 stars
    1/5

    Avoid this hire company at all costs

    Avoid this hire company at all costs. Congestion charge fine received via Europcar but not my fine, not during my hire p...

    0
    0
    🔥 High engagement
    POPULAR
    1 out of 5 stars
    1/5

    Awful experience

    Awful experience. Booked through a third party website, the agent spent too long trying to get me to pay for an expensiv...

    0
    0
    🔥 High engagement
    POPULAR
    2 out of 5 stars
    2/5

    NEVER use for moving house

    If you are in the process of moving house your identity may be unable to be verified leaving you stranded in an industri...

    0
    0
    🔥 High engagement
    POPULAR
    2 out of 5 stars
    2/5

    Booked a Luton van then had it…

    Booked a Luton van then had it cancelled next day as it wasn't available. Don't let people book it if it's not available

    0
    0
    🔥 High engagement

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    Filter by rating:
    Liz
    1 reviews
    4 months ago
    5 out of 5 stars

    Europcar Woodbridge Road Ipswich

    Helpful?
    Andreas Almasi
    1 reviews
    4 months ago
    2 out of 5 stars

    Aufpassen bei der Miete

    Helpful?
    MCK
    1 reviews
    4 months ago
    1 out of 5 stars

    Charged to turn up to no car at all

    Helpful?
    Mike Gee
    1 reviews
    4 months ago
    5 out of 5 stars

    Reliable and efficient service from Europcar UK

    Helpful?
    Rachel Roberts
    1 reviews
    4 months ago
    5 out of 5 stars

    Luke who delivered the car explained…

    Helpful?
    adil butt
    1 reviews
    4 months ago
    1 out of 5 stars

    EuropCar- Danger to Hire

    Helpful?
    brian johnson
    1 reviews
    4 months ago
    1 out of 5 stars

    Eurocar Bermondsey are a let down

    Helpful?

    TrustPilot Scam Exposed

    Learn why consumers and businesses should be cautious about relying on Trustpilot scores and reviews.

    Read the analysis
    Oliver69, London
    1 reviews
    4 months ago
    5 out of 5 stars

    London City Airport branch

    Helpful?
    Wendy Tomlinson
    1 reviews
    4 months ago
    1 out of 5 stars

    Europcar are the worst hire car company I have ever used.

    Helpful?
    Saad E
    1 reviews
    4 months ago
    1 out of 5 stars

    Beware: Discount Applied at Booking Removed Without Notice – No Response to Complaint

    Helpful?
    unitycarnivalartsyahoo.co.uk
    1 reviews
    4 months ago
    1 out of 5 stars

    Disgusting service

    Helpful?
    Moyra Jones
    1 reviews
    4 months ago
    1 out of 5 stars

    Great at dropping the car off.

    Helpful?
    Mr. Crotty
    1 reviews
    4 months ago
    1 out of 5 stars

    These guys are theives. Avoid at all cost!!

    Helpful?
    Fernando
    1 reviews
    5 months ago
    1 out of 5 stars

    Car rental in Porto - Portugal

    Helpful?
    Doc Taylor
    1 reviews
    5 months ago
    1 out of 5 stars

    PROTECT YOUR MONEY THIS REVIEW WILL HELP

    Helpful?
    Silviya
    1 reviews
    5 months ago
    1 out of 5 stars

    Worst company…Let me down 2…

    Helpful?
    Paul
    1 reviews
    5 months ago
    1 out of 5 stars

    Hire car through RAC car has issues…

    Helpful?
    Anonymous
    1 reviews
    5 months ago
    1 out of 5 stars

    Awful service

    Helpful?
    Muriel
    1 reviews
    5 months ago
    1 out of 5 stars

    Warning: Language barrier exploited – unfair extra charge

    Helpful?
    Elfin
    1 reviews
    5 months ago
    1 out of 5 stars

    Don’t bother - they let you book and cancel with less than 24 hours notice knowing they were never going to have the vans available.

    Helpful?
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    Category

    Vehicles & Transportation