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    HomeVehicles & TransportationEuropcar UK Reviews

    Europcar UK

    1.391 out of 5 stars
    1.391 out of 5 stars
    1.4
    |Bad|1,000 reviews

    TrustScore

    1.4
    1.391 out of 5 stars
    Bad
    5 out of 5 stars
    78
    4 out of 5 stars
    8
    3 out of 5 stars
    8
    2 out of 5 stars
    39
    1 out of 5 stars
    867
    1,000 reviews in total

    Review summary

    Europcar UK has room for improvement based on customer feedback. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

    ✨
    Based on reviews, created with AI

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    Featured Reviews

    4/4 slots
    Premium pins are permanent until displaced by newer pinsLearn more
    POPULAR
    1 out of 5 stars
    1/5

    Avoid this hire company at all costs

    Avoid this hire company at all costs. Congestion charge fine received via Europcar but not my fine, not during my hire p...

    0
    0
    🔥 High engagement
    POPULAR
    1 out of 5 stars
    1/5

    Awful experience

    Awful experience. Booked through a third party website, the agent spent too long trying to get me to pay for an expensiv...

    0
    0
    🔥 High engagement
    POPULAR
    2 out of 5 stars
    2/5

    NEVER use for moving house

    If you are in the process of moving house your identity may be unable to be verified leaving you stranded in an industri...

    0
    0
    🔥 High engagement
    POPULAR
    2 out of 5 stars
    2/5

    Booked a Luton van then had it…

    Booked a Luton van then had it cancelled next day as it wasn't available. Don't let people book it if it's not available

    0
    0
    🔥 High engagement

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    Filter by rating:
    Jaydeep Karra
    1 reviews
    4 months ago
    5 out of 5 stars

    ⭐️⭐️⭐️⭐️⭐️ Outstanding Service

    Helpful?
    jason bing
    1 reviews
    4 months ago
    1 out of 5 stars

    Issue with Europcar

    Helpful?
    Javi
    1 reviews
    4 months ago
    1 out of 5 stars

    Very disappointed with Europcar – unexpected charges and no customer support

    Helpful?
    carsten
    1 reviews
    4 months ago
    1 out of 5 stars

    Indgå aldrig en lejeaftale med Europcar…

    Helpful?
    Andrea Vacca
    1 reviews
    4 months ago
    1 out of 5 stars

    They steal money!!!

    Helpful?
    Mary Mcnaney
    1 reviews
    4 months ago
    5 out of 5 stars

    Amazing Europcar

    Helpful?
    Ms Marsha Mattis
    1 reviews
    4 months ago
    1 out of 5 stars

    Hidden costs and poor customer service

    Helpful?

    TrustPilot Scam Exposed

    Learn why consumers and businesses should be cautious about relying on Trustpilot scores and reviews.

    Read the analysis
    john taylor
    1 reviews
    4 months ago
    1 out of 5 stars

    Don't use Europcar at Gatwick

    Helpful?
    K M
    1 reviews
    4 months ago
    1 out of 5 stars

    Appalling customer service.

    Helpful?
    Melanie Carter
    1 reviews
    4 months ago
    5 out of 5 stars

    Europcar Chelmsford - reliable and helpful!

    Helpful?
    Donna Dyer
    1 reviews
    4 months ago
    3 out of 5 stars

    Take out insurance!

    Helpful?
    ROBYN
    1 reviews
    4 months ago
    2 out of 5 stars

    Upon collecting our reserved car

    Helpful?
    Al Jiggins
    1 reviews
    4 months ago
    1 out of 5 stars

    The worst customer service I have ever…

    Helpful?
    Olivia Hearn
    1 reviews
    4 months ago
    1 out of 5 stars

    AVOID EUROPCAR

    Helpful?
    James Hahnel
    1 reviews
    4 months ago
    1 out of 5 stars

    2000 euros into the loyalty scheme and wiped clean!

    Helpful?
    Mr Newton
    1 reviews
    4 months ago
    1 out of 5 stars

    Time for small claims court

    Helpful?
    Chris
    1 reviews
    4 months ago
    1 out of 5 stars

    Close the Newtown branch down!! Zero stars!

    Helpful?
    Christopher Elwes
    1 reviews
    4 months ago
    1 out of 5 stars

    Delay Collecting from Stanstead Airport

    Helpful?
    Antony
    1 reviews
    4 months ago
    1 out of 5 stars

    Computer says No

    Helpful?
    Ross Hampl
    1 reviews
    4 months ago
    1 out of 5 stars

    Cost me £11 to call them about my…

    Helpful?
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    Category

    Vehicles & Transportation