Exceptional service
Exceptional service! Professional, friendly, completed v challenging delivery and installation efficiently and with a smile

9 months ago
Clear communication from their receival of the item to it's delivery to us. Professional and polite delivery and communication from Pete & Vince on the day. Thanks 🌟
9 months ago
Good communication via text and phone. Took away all rubbish Put the sofas together with respect for our home. We had a problem with the feet on one of the sofas not fitting, they took on the problem... See more
9 months ago
This is the second time that Empire have visited me. The staff on both occasions, were courteous, efficient and professional.
Exceptional service! Professional, friendly, completed v challenging delivery and installation efficiently and with a smile
Chris V and Mason turned up when they said they would and were really helpful. They put my new chair together quickly and were friendly and courteous
Great delivery guys, Pete & Lumear! Kept us fully informed by email, texts when they're arriving right on time. New armchair handled & put up with great care. Even had time to admire my Lego collection. We couldn't have asked for a better & lovely delivery team!
Perfect. Chris and Mason were super efficient and friendly. Thank you both very much.
excellent service polite professional Pete and Lumear where great
Two lovely gentlemen Pete and Lumear delivered our bed base this morning. It was just before time and they gave me a call before they arrived. They had a lovely demeanor and were professional and polite. Thank you!
Pete and Lumear were great! Fast delivery and placed the couch perfectly in my room. Thank you!
Pete and Mason did a great job. It was not easy getting the sofa through the door but they managed efficiently and with good humour 😀
Chris. V and Lumear were great. They were both very helpful and respectful. They were on time and provided sufficient warning of the delivery. They delivered the sofa carefully and efficiently and were very respectful of the space.
Chris and Lumear were very nice and helpful
Awesome Sofa Delivery Max & Pete Max & Pete delivered my sofa to our address in Manchester today, called 20 mins in-advance and provided an A1 Service. Set off at 4am and was with us for 7am.
Max and Pete were very helpful and efficient in getting our sofas into our front room and set up. They took the time to explain how the sofa bed worked. They arrived at the start of the scheduled delivery slot as expected. Thank you Max and Pete!
Delivery arrived on time, 2 very courteous guys, Chris V. and Lumear. Very polite and helpful. First class service. Nothing was a problem, just got on and were happy In there work. Many thanks .....
On time, very professional and delivered our sofa in perfect condition
Friendly, efficient and let you know exactly when they were going to deliver.
Max and Pete were really great ! Very professional and helpful.
Very courteous delivery.
Excellent service. The delivery team were polite and efficient. They assembled the item and demonstrated its’ conversion into a bed with ease. Would definitely recommend your company.
Prompt,helpful and polite staff.
Joe and Vince were ACE. Punctual, very nice and friendly and extremely efficient. Great service.
Based on analysis of 3 reviews rated 1-2 stars for Empire Delivery
“If you receive specific delivery access instructions do everyone a favour and pass this info on to your miserable dri...”
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Empire Delivery specializes in professional 2-man furniture delivery services across the UK, offering a comprehensive white glove experience. Their service includes nationwide home delivery, room of choice placement, installation, and waste removal, ensuring a seamless delivery process for customers. The company aims to provide reliable, transparent, and timely deliveries, thereby enhancing the overall customer experience. Targeting both individual consumers and retail partners, Empire Delivery builds long-term relationships with retailers by managing customer communications and delivery processes. This customer-centric approach alleviates stress for retailers while maintaining high standards of service. As a trusted partner in the furniture delivery sector, Empire Delivery focuses on delivering furniture with the utmost care and efficiency, making them a preferred choice for businesses and consumers alike.
Empire Delivery consistently receives high praise for its exceptional service and communication during furniture deliveries. Reviewers highlight the professionalism and friendliness of the delivery staff, often mentioning specific team members like Pete, Vince, Noah, and Chris, who are noted for their courteous demeanor and efficiency. Customers appreciate the clear communication, including timely updates and calls before arrival, which enhances the overall experience. Many express satisfaction with the careful assembly of sofas and the removal of packaging, contributing to a hassle-free process. However, a few reviews mention issues with the product itself, such as faulty items or assembly challenges, though these do not overshadow the overwhelmingly positive feedback about the delivery service.
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