Empire Delivery Reviews

Brilliant delivery. The two lads that delivered it to me were a great laugh and spent so much time making the sofa look nice before they left, which they didn’t need to do, it was a nice touch. They had already been working for over 12 hours and they were smiley as ever, you would never have known. Very highly rated, good job lads.

What can I say. We had ordered a huge modular sofa and Will and Charlie were absolute heroes. They managed to get the sofa modules 2 floors up through a tight spiral staircase and got it fully assembled then took all the rubbish with them as well. Superb delivery experience!

They were considerate, clean and did a good job Not their fault the wrong parts had been sent

It was helpful to have a three hour window and when they arrived the two lovely chaps brought the futon into the room where it is going to be used. I am very happy about every stage of the delivery process

Clear communication email & Text prior to delivery. Clear communication on day of delivery and arrived well within time slot. Friendly delivery men. Heavy sofa bed taken to first floor flat. Great service at every stage.

Efficient, courteous and on time. Chas and Max were excellent. Couldn’t ask for more. Recommended

Great job on the delivery by Chas and Max. They kept us well informed of the arrival time and made sure packaging was kept in place to ensure no scuffs to the fabric as the item was moved into place.

Excellent service. Friendly professional team. Swift and efficient transfer of goods from lorry to room of choice. Good time slots given and then a 20 mins before arrival phone call. Highly recommend. 🤗

Max and Anglo delivered our sofa seamlessly. They were polite and efficient and were tidy and respectful of our property.

Good communication, very quick and polite!

Pete & Lumear were great, updated me on their time of arrival and we're really nice and helpful.

Sofa is outstanding quality. The service and communication from cocoon and Empire has being fantastic. I would highly recommend the company.

Prompt and courteous service from Chris, Sal and Vince. Three-hour slot given the day before and a courtesy call twenty minutes before arrival.

Excellent service provided by Chris and Mason. Delivered and installed suite of furniture, careful with getting the furniture into the living room and took all rubbish away. Very pleased.

Chris v and mason were very helpful. Thanks

Chris v and mason did such a good job! Even gave tips etc how to take care of them! If there was 15 stars would give them!

Lovely lads - quick and polite

Delivery spot on. Really helpful delivery guys and both sofas look amazing. Thank you ESC.

Excellent service from Pete and Lumear. Friendly and efficient. They kept us informed of delivery time ,checked everything for damage / flaws and removed all packaging.