The guys took so much care in their…
The guys took so much care in their work, they got two heavy disposals out and two big sofas in - brilliant service.

9 months ago
Clear communication from their receival of the item to it's delivery to us. Professional and polite delivery and communication from Pete & Vince on the day. Thanks 🌟
9 months ago
Good communication via text and phone. Took away all rubbish Put the sofas together with respect for our home. We had a problem with the feet on one of the sofas not fitting, they took on the problem... See more
9 months ago
This is the second time that Empire have visited me. The staff on both occasions, were courteous, efficient and professional.
The guys took so much care in their work, they got two heavy disposals out and two big sofas in - brilliant service.
The communication from the delivery team was excellent and spot on, the delivery drivers were polite and respectful and did an excellent job delivering the sofa, putting it in where I wanted it and taking away the packaging.
Can’t fault - an excellent service from regular updates to efficient and careful delivery .
I had Pete and Lumear delivered my sofa yesterday and both of them were excellent. Mrs woods
Kept me informed regarding the date and time of the delivery. Polite and helpful delivery staff. An excellent experience.
Good communication about date and timing of delivery and very helpful young men who were respectful and efficient in delivring and assembling the furniture.
Delivered with care. Also demonstrated how to put the sofa bed up. The two delivery men were very cheerful and couldn't have been more helpful. A credit to the delivery company. Derek Harrison.
Excellent service. Took great care with our new sofa and my property. Assembled the legs and took all packaging away. Very friendly staff. Really happy. Thank you.
Excellent delivery today in Aldeburgh, terribly helpful guys, first class service, well done Empire….love the sofa too!
Pete and Sal did a great job and were very helpful and polite.
Empire Delivery kept me updated at all stages of the process and made the delivery when they said they would. The delivery team were polite, helpful and courteous and delivered the goods in proper condition. Well done, thank you.
Pete and Sal were brilliant. Incredibly kind gentleman who were quick and efficient. Another lovely Empires experience!
Great delivery team placed in room & rubbish taken away .Very friendly and efficient.
The two delivery man were very friendly and helpful, it wasn't easy to get the chair i
Team that delivered the sofa were fantastic. Very friendly and helpful. Plus they were so helpful in keeping the delivery for a few weeks due to a family emergency. Really happy with all aspects of Empire Delivery
Great service. Chaps were friendly and polite, carried everything upstairs. Plenty of notice for time of delivery, and a call 20 minutes before arrival. Excellent. Thank you
I had a delivery of a sofa bed today they put it together expertly showed me how it worked and took away all the packaging. The best delivery service .
Chris and Mason delivered our sofa on time, were polite and efficient taking care of our home at all times. Very happy with the service!
Big shout out for Pete & Sal who delivered, unwrapped & took away all the packaging of my beautiful new sofa! Two very helpful & pleasant guys !
Pete and Sal were very professional when they delivered and installed our cocoon sofa. The personal touch and care makes all the difference. Thank you!
Based on analysis of 3 reviews rated 1-2 stars for Empire Delivery
“If you receive specific delivery access instructions do everyone a favour and pass this info on to your miserable dri...”
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Empire Delivery specializes in professional 2-man furniture delivery services across the UK, offering a comprehensive white glove experience. Their service includes nationwide home delivery, room of choice placement, installation, and waste removal, ensuring a seamless delivery process for customers. The company aims to provide reliable, transparent, and timely deliveries, thereby enhancing the overall customer experience. Targeting both individual consumers and retail partners, Empire Delivery builds long-term relationships with retailers by managing customer communications and delivery processes. This customer-centric approach alleviates stress for retailers while maintaining high standards of service. As a trusted partner in the furniture delivery sector, Empire Delivery focuses on delivering furniture with the utmost care and efficiency, making them a preferred choice for businesses and consumers alike.
Empire Delivery consistently receives high praise for its exceptional service and communication during furniture deliveries. Reviewers highlight the professionalism and friendliness of the delivery staff, often mentioning specific team members like Pete, Vince, Noah, and Chris, who are noted for their courteous demeanor and efficiency. Customers appreciate the clear communication, including timely updates and calls before arrival, which enhances the overall experience. Many express satisfaction with the careful assembly of sofas and the removal of packaging, contributing to a hassle-free process. However, a few reviews mention issues with the product itself, such as faulty items or assembly challenges, though these do not overshadow the overwhelmingly positive feedback about the delivery service.
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