9 months ago
I purchased Office 2019 Business for mac... and got there in the end, after much communication, and to fro to get it working. Their communication is erratic and the instructions are sparse, and you... See more
9 months ago
Review removed
9 months ago
Scammers. They take your money but not longer trade. Telephone number is incorrect and no reply to emails.
9 months ago
Bought Microsoft Office 2021 No key delivered. No response to email. Phone number on the site doesn't work. I'll contact my credit card provider and pursue a refund unless a response is received withi... See more
This Company goes beyond what a good Company should do. They bent over backwards to assist me and sorted the problem when it was not even their fault but mine.
I purchased a product and needed a post sales assistant. I emailed them for assistance and within 10 mins I had a reply and following a short period of time, I was sent instructions on how to rectify the problem. Great customer service with a professional and friendly approach.
Great service and really good value; I purchased Office 2021, within 2 hours had the download and activation key. I got a message that the key has been maxed out but this is almost always the case with digital MS product, as predicted, the telephone activation worked perfectly 👌 and everything is as it should be.
Thought at first this may, as others have stated, been a scam. Link received was to a different version to that ordered and licence code was not accepted online. However, Telephone registration successful and all OK. Company replied to emails. no problems. So far!
I purchased Office 2021 and the process of supplying the software and it's installation was completely trouble free. I felt that if I needed help it would have been available. I would recommend this company .
Was looking for a copy of Microsoft office and came across these guys. After doing a few checks decided to give them a try and was very happy with the service I recived. Selected the version of office I wanted, which was at a very good price. Once paid got a conformation email. Then a little bit later got an email with instructions and a activation key. Followed the instructions which were strait forward and easy to follow. Got the software installed and activation key worked fine, which was my biggest worry, but all was good for me.
I had a few teething problems with the software but the customer service team were able to sort these out and the software now works perfectly. Well done :)
I purchased some software which, not being very computer savvy, I had a problem loading. However after an exchange of emails the company was extremely helpful and the programme now works perfectly. I was really impressed by their support.
Ordered a product which was delivered promptly. Had a query with it which was delt with promptly and helpful. Easy to contact and a good range of knowledge.
I purchased Office 2024 and had trouble installing it. I emailed and over the weekend (!) we exchanged 3 emails and everything is sorted.
First time I've used these guys and very impressed indeed. Easy, quickly found what I wanted in their E shop, fast check out and quick delivery. Full simple instructions provided for downloading and installing the software and a help phone number included in the event I needed help. Well done, thank you.
Product key sent to me had been used the max number of times.
Could not complain about EE Shop, although others have. Bought office 2024 professional, The instructions for downloading and installing the program, together with the license key were sent out the next day. Installation is a bit involved but if instructions are followed carefully, then there are no problems.
I had some unexpected difficulties with programme activation 3 months after buying MSOffice (it had worked fine initially and only stopped working for an unconnected reason). Full marks to Electronics E Shop for their prompt and helpful customer service which got me up and running again.
Very good, just check your junk mail before thinking they haven’t replied with order confirmation. Will be using again soon David
The key they sent worked,a computer shop wanted To charge me 70 pounds to fix my computer, so very happy with my purchase, the key came through within 10 minutes.
Excellent after purchase assistance, I had an issue activating the program it was sorted with one email!!
Experienced problems with registration and installation. Communication was pretty poor - just one way - explained the issue and sent information requested - received a short reply and somehow (don't ask me how!) I ended up with a full suite of programs that seem to work fine. Not a smooth process but all well in the end
They were just great
Second time I have purchased from them. Slight issue with last purchase but resolved very promptly by the support team. Throughly recommended 👌
Based on analysis of 15 reviews rated 1-2 stars for Electronics E Shop
“They take your money but not longer trade”
“I'll contact my credit card provider and pursue a refund unless a response is received within 48 hours”
“No response to email”
“Bought Microsoft Office 2021 No key delivered”
“Contacted customer services”
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Electronics E Shop is a consumer electronics distributor based in the United Kingdom, specializing in a wide range of electronic products. The company operates through its website, electronics-e-shop.uk, where it offers an extensive inventory that includes software such as Microsoft Office and operating systems like Windows 11. Electronics E Shop is committed to providing competitive pricing, often featuring significant discounts on popular items, catering to both individual consumers and businesses looking for reliable electronic solutions. The target market for Electronics E Shop includes tech-savvy individuals, students, and professionals seeking quality electronic products at affordable prices. With thousands of daily shipments from its own warehouse, the company aims to guarantee customer satisfaction by ensuring prompt delivery and a seamless shopping experience.
Electronics E Shop receives a mixed response from customers, with a notable number of positive experiences alongside significant complaints. Many reviewers appreciate the quick delivery and good service, particularly for products like coffee machines and lawnmowers, which arrive well-packaged and function as advertised. However, a substantial portion of consumers express frustration over issues with Microsoft Office products, citing problems such as non-delivery of keys, erratic communication, and unresponsive customer service. Some customers report that their software licenses become deactivated shortly after purchase, leading them to label the company as untrustworthy. While there are commendable aspects of service, the recurring complaints about Microsoft products and customer support overshadow the positives.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.
