EatStreet

3.559 out of 5 stars
3.6
Great1,000 reviews

TrustScore

3.6
3.559 out of 5 stars
Great
5 out of 5 stars
547
4 out of 5 stars
79
3 out of 5 stars
46
2 out of 5 stars
42
1 out of 5 stars
286
1,000 reviews in total

Review summary

EatStreet has mixed reviews from customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Failed to resolve the issue of slimy gross food

I ordered last Friday through EatStreet. I received gross slimy salad with the meal I ordered. I supplied images and the...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Yet again Eatstreet messed up and lost another customer

Yet again, Eatstreet messed up my order and refused to deliver the correct food. Is it really that hard to deliver a bur...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

DO NOT ORDER...TERRIBLE CUSTOMER SERVICE

Order supposed to be at my house in 20-30 min. Driver arrived 20 min after food had been ready. Customer service is terr...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

NEVER AGAIN. STAY AWAY.

HORRIFIC. DO NOT USE THIS COMPANY. Food delivered incorrectly, communication in a foreign language, no response when I m...Read more

0
0
🔥 High engagement

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Filter by rating:
Sandra
Sandra
1 reviews
over 5 years ago
4 out of 5 stars

Places need more to pick from

Places need more to pick from

Helpful?
Jody
Jody
1 reviews
over 5 years ago
5 out of 5 stars

Great experience!

My first experience with EatStreet was great! My food showed up when it was supposed to and was nice and hot!

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Jenn
Jenn
1 reviews
over 5 years ago
5 out of 5 stars

Love using East Street

Love using East Street! With my health issues we order delivery a lot. It’s nice getting my food fast and hot, left at my door. Less worry about Covid! And the drivers and customer service workers are great!

Helpful?
Susan
Susan
1 reviews
over 5 years ago
5 out of 5 stars

Great food

Great food, fast service!

Helpful?
Val
Val
1 reviews
over 5 years ago
5 out of 5 stars

No problems

No problems have happened. Have been courteous. Will continue to use.

Helpful?
Kathe
Kathe
1 reviews
over 5 years ago
1 out of 5 stars

All I want is Chinese delivery

All I want is Chinese delivery. Can only get take out.

Helpful?
Troy
Troy
1 reviews
over 5 years ago
4 out of 5 stars

Very consistent and nice drivers

Very consistent and nice drivers

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Brienne
Brienne
1 reviews
over 5 years ago
5 out of 5 stars

Easy to use and got food on time.

Easy to use and got food on time.

Helpful?
over 5 years ago
3 out of 5 stars

Problems

Sometimes there are problems with getting the free delivery credit, problems with incorrect orders, problems with food being late and cold and problems not being able to promptly assist when Eat Street staff are contacted about order issues via chat. 777 I Uuy

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Bev
Bev
1 reviews
over 5 years ago
3 out of 5 stars

Gyro hit fine

The food was very good. It was on time. The customer service with pickup was fine nothing exceptional nothing bad.

Helpful?
J. Canaday
J. Canaday
1 reviews
over 5 years ago
1 out of 5 stars

too slow delivery

too slow delivery

Helpful?
Jason
Jason
1 reviews
over 5 years ago
5 out of 5 stars

EatStreet has always been really…

EatStreet has always been really awesome to order from since I am one of those people who cannot drive so having the capabilities to get those tasty restaurant meals in my own home is amazing. And even if things didn't go smoothly EatStreet would go out of their way to make it right, and I totally appreciate that from them! Kudos to them and I suggest if you're feeling hungry and can't go out or just wanna eat at home order from EatStreet! :)

Helpful?
Megan
Megan
1 reviews
over 5 years ago
5 out of 5 stars

Drivers get 100% of your tip (I've…

A great local delivery app. Drivers get 100% of your tip (I've asked) and the few times there have been problems they were easy to resolve.

Helpful?
customer
customer
1 reviews
over 5 years ago
3 out of 5 stars

Eat street is a good company

Eat street is a good company don't get me wrong but last time I had order from McDonald last month, one of the items wasn't available I call the customer service they suppose to gave me $3.78 back but I only receive $2.99 back.They only give you half your money back That is call cheating customers out of their money. So they blame it on the computer error. I'm going to stop using some of these services because if you keep cheating your customers then you won't have them no more.

Helpful?
gerry  furth
gerry furth
1 reviews
over 5 years ago
5 out of 5 stars

I rarely use third party…but this one gets it done

I rarely use third party pick-up/delivery services (tho I worked for a liaison company) and found EATSTREET to be easy, helpful, eager-to-encourage business through rewards and, sorry to say since I am an ethnic food writer, the most efficient/clear way to deal with this Thai restaurant order The food was fine

Helpful?
Shelly
Shelly
1 reviews
over 5 years ago
5 out of 5 stars

Always prompt and delivered with a…

Always prompt and delivered with a smile.

Helpful?

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