EatStreet

3.559 out of 5 stars
3.6
Great1,000 reviews

TrustScore

3.6
3.559 out of 5 stars
Great
5 out of 5 stars
547
4 out of 5 stars
79
3 out of 5 stars
46
2 out of 5 stars
42
1 out of 5 stars
286
1,000 reviews in total

Review summary

EatStreet has mixed reviews from customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Failed to resolve the issue of slimy gross food

I ordered last Friday through EatStreet. I received gross slimy salad with the meal I ordered. I supplied images and the...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Yet again Eatstreet messed up and lost another customer

Yet again, Eatstreet messed up my order and refused to deliver the correct food. Is it really that hard to deliver a bur...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

DO NOT ORDER...TERRIBLE CUSTOMER SERVICE

Order supposed to be at my house in 20-30 min. Driver arrived 20 min after food had been ready. Customer service is terr...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

NEVER AGAIN. STAY AWAY.

HORRIFIC. DO NOT USE THIS COMPANY. Food delivered incorrectly, communication in a foreign language, no response when I m...Read more

0
0
🔥 High engagement

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Filter by rating:
Cory Jahn
Cory Jahn
1 reviews
over 5 years ago
2 out of 5 stars

Slow and Missing Items

Lately it has been nothing but issues with Eatstreet. Extremely slow and missing items when food finally arrives. Sticking with Grub Hub or Door Dash from now on.

Helpful?
over 5 years ago
1 out of 5 stars

There was fraudulent use of my credit…

There was fraudulent use of my credit card with Eatstreet and they would not cooperate with law enforcement unless there was a warrant. This is despite there having been a police report filed and they had been made aware of the transactions. I would never trust eatstreet.

Helpful?
over 5 years ago
1 out of 5 stars

I didn't even receive my food after…

I didn't even receive my food after paying up front. Boo.

Helpful?
Brent Cook
Brent Cook
1 reviews
over 5 years ago
1 out of 5 stars

Placed an order with them and got a…

Placed an order with them and got a confirmation email that order would be delivered within an hour. Called twice after an hour and a half and 2 hours with no delivery. Then they tell me it won’t be delivered till the next day around lunch... They suck!!!!!!!!!!!!!

Helpful?
over 5 years ago
5 out of 5 stars

happy happy happy

Timing was great food was still warm. I recommend eat street

Helpful?
Erin
Erin
1 reviews
over 5 years ago
1 out of 5 stars

Do not recommend and will no longer…

Do not recommend and will no longer being using EatStreet.

Helpful?
Fuechee Xiong
Fuechee Xiong
1 reviews
over 5 years ago
1 out of 5 stars

Ordered the 24pc chicken wings from…

Ordered the 24pc chicken wings from kfc. The order went through and waited for prep time. After waiting for an hour, I was then given notification that the order was cancelled due to the restaurant being closed. I decided to call my local kfc and they were indeed open.....

Helpful?
Charles Grant
Charles Grant
1 reviews
over 5 years ago
5 out of 5 stars

Fresh and hot

Everything was ready and delivered fresh and delivered on time.

Helpful?
Eve - Chan
Eve - Chan
1 reviews
over 5 years ago
1 out of 5 stars

Poor Timing

I ordered from a restaurant on my birthday, didn't have the food by the estimated time and gave the restaursnt a call. Nobody picked up the food until 30 minutes after the estimated arrival time, and I ended up receiving my food an HOUR total after that estimated time. Sent eatstreet an email while waiting and they never got back to me.

Helpful?
over 5 years ago
3 out of 5 stars

Good at First, then Less So

I've used EatStreet twice, The first time, I ordered Asian food. The ease of ordering was great, and my food came quickly and hot. Great experience. Afterward, I was offered a$5 coupon from EatStreet. When I went to use the service again, I tried to order from a Mexican restaurant, but it was not available in my area. I chose a different restaurant and had to order more food than I wanted to achieve the minimum order. It took much longer than expected. I tried to use the $5 coupon, but I was not allowed. That particular issue felt like a bait & switch type of situation, which turned me off.

Helpful?
Chris
Chris
1 reviews
over 5 years ago
5 out of 5 stars

Quick and easy to use

Quick and easy to use

Helpful?
Julie
Julie
1 reviews
over 5 years ago
5 out of 5 stars

Thank you!

Prompt and great service!

Helpful?
Faith
Faith
1 reviews
over 5 years ago
3 out of 5 stars

Delivery was timely and pleasant

Delivery was timely and pleasant. The order was missing a pasta salad and chicken was over fried. Am happy to say I was reimbursed $4 after sent complaint. Like EatStreet but not happy with Pizza Ranch in Cedar Falls IA

Helpful?
Deb Pomplun
Deb Pomplun
1 reviews
over 5 years ago
1 out of 5 stars

WARNING!

WARNING! Do not use Eatstreet unless you want your email and password on the dark web. If you try to contact them about it, they'll send you to a site where you pay $5 to ask a question. Avoid Eatstreet completely!

Helpful?
Mike
Mike
1 reviews
over 5 years ago
1 out of 5 stars

I did not receive my orders

I did not receive my orders. I called Subway they made the sandwiches but nobody picked them up to get them delivered.

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David
David
1 reviews
over 5 years ago
1 out of 5 stars

I received a credit alert my number…

I received a credit alert my number information was on the dark web from your site.

Helpful?
Ann
Ann
1 reviews
over 5 years ago
5 out of 5 stars

Love the app the delivery drivers are…

Love the app the delivery drivers are great, the time is great, and the customer service reps are awesome as well. Keep it up.

Helpful?
Max
Max
1 reviews
over 5 years ago
5 out of 5 stars

Wonderful service

Service has been excellent and the mobile app is very easy to use.

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Sarah Janssen
Sarah Janssen
1 reviews
over 5 years ago
1 out of 5 stars

Beware of Driver Named Phoebe!

I have had some good experiences with Eat Street getting the food to me in a reasonable amount of time while the food is still hot. However, one driver in particular in the Wausau, WI area named Phoebe has delivered cold food with the food containers all warped and smashed THREE separate times to us. She is rude and makes stupid excuses. Just because of her I am no longer using this service.

Helpful?
Cheryl
Cheryl
1 reviews
over 5 years ago
5 out of 5 stars

Great service

Great service

Helpful?

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