Smooth pickup and drop off car was good.
Smooth pickup and drop off car was good.
4.8
Excellent
1,000 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
East Coast Car Rentals is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
✨
Based on reviews, created with AISee what reviewers are saying
We hired a Renault small SUV for four…
We hide A Renault small SUV for four days in it done approximately 4000 K, so was in good condition. The only annoying factor was a rattle in the drivers door. The service at the counter was good and fast as was the shuttle to the airport The right was okay cheaper than most but like everything these days too expensive. The only other negative comment that I would make is that their shuttle service only goes between their base and the airport. They don’t pick up or drop off at hotels. I know a lot of higher car companies only do that these days but Some will do the hotel pick up and return.
Best rental company in Melbourne
I have been using ECCR every time I travel to Melbourne. The experience was always great on the previous occasions and this time was no exception. Staff were friendly and quick and we got our two cars within 20 minutes. As we chose zero liability the staff did not even go through the cars with us and told us to just drive off. Returning was a breeze also. Just handed the keys to a guy after we parked and all good.
East Coast Cars is a great service and I'll use them again.
I've never used East Coast Cars before and so it was a gamble. I couldn't have been happier. From the pick up at the aiport to collection of the car, and then drop off and lift back 6 days later, I couldn't rate it highly enough. We ended up with what I think is a better car than I had booked (Mitsubishi ASX instead of a MG ZS). The staff were friendly, helpful and efficient, with clear communication on how to find the pick up point at the airport and also the drop off procedure. It was a great price for a great service and I will definitely use them again.
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
eastcoastcarrentals.com.au
All reviews
1,000 total • Write a review
Showing 951 - 960 of 996 reviews
Fc
Great costumer service
Good prices, easy process, friendly staff and very clear information. I would recommend the company to family and friends.
Date of experience: January 17, 2024
CR
Excellent
Excellent! The staff was great, very kind and effective. The Kia Alicante we rented was clean and we had no problem with it. I recommend this company!
Date of experience: January 17, 2024
EW
Great Business
I enjoy doing business with East Coast car rentals, Hendra - The staff there are awesome and they have great competitive rates. Highly recommended 😁👍
Date of experience: January 17, 2024
J
Jen
US
Best Service for Car Hire
I've hired cars through East Coast Car Rentals a few times now and I find the service overall is great. The vehicles are always detailed to a high standard and have never experienced any issues with the vehicles. The only downside is their facilities are a short drive away from the airport but they do provided a two way shuttle service.
Date of experience: January 17, 2024
SM
Excellent experience with East Coast…
Excellent experience with East Coast Car Rentals. The hiring and drop off was easy and quick. The only thing to note is that if you are a local renter you need to provide proof of address by way of a bill, bank statement etc. which I wasn’t aware of.
Date of experience: January 17, 2024
DG
Very friendly service from the staff in…
Very friendly service from the staff in Tugan, Gold Coast. The car was clean inside and out. It had 120000ks on the clock and the interior was used and marked, there were numerous dings, dents and scratches on the exterior. However, the price made it a great deal.
Date of experience: January 16, 2024
ML
I always use this car rental since…
I always use this car rental since discovery. Unlike Euro, Hertz or Budget Rentals ect (overrated crap)... this company is drama free everytime. Very accommodation with extending vehicles or upgrading to something premium. No issues with mechanical performance or cleanliness. Highly recommend this car rental!!
Date of experience: January 16, 2024
The CrowdTrust Experience⭐
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.