Smooth pickup and drop off car was good.
Smooth pickup and drop off car was good.
4.8
Excellent
1,000 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
East Coast Car Rentals is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
✨
Based on reviews, created with AISee what reviewers are saying
We hired a Renault small SUV for four…
We hide A Renault small SUV for four days in it done approximately 4000 K, so was in good condition. The only annoying factor was a rattle in the drivers door. The service at the counter was good and fast as was the shuttle to the airport The right was okay cheaper than most but like everything these days too expensive. The only other negative comment that I would make is that their shuttle service only goes between their base and the airport. They don’t pick up or drop off at hotels. I know a lot of higher car companies only do that these days but Some will do the hotel pick up and return.
Best rental company in Melbourne
I have been using ECCR every time I travel to Melbourne. The experience was always great on the previous occasions and this time was no exception. Staff were friendly and quick and we got our two cars within 20 minutes. As we chose zero liability the staff did not even go through the cars with us and told us to just drive off. Returning was a breeze also. Just handed the keys to a guy after we parked and all good.
East Coast Cars is a great service and I'll use them again.
I've never used East Coast Cars before and so it was a gamble. I couldn't have been happier. From the pick up at the aiport to collection of the car, and then drop off and lift back 6 days later, I couldn't rate it highly enough. We ended up with what I think is a better car than I had booked (Mitsubishi ASX instead of a MG ZS). The staff were friendly, helpful and efficient, with clear communication on how to find the pick up point at the airport and also the drop off procedure. It was a great price for a great service and I will definitely use them again.
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
eastcoastcarrentals.com.au
All reviews
1,000 total • Write a review
Showing 851 - 860 of 996 reviews
RJ
Excellent!
Very friendly and helpful staff with excellent cars and affordable rates. Highly recommend and will use again!
Date of experience: January 23, 2024
NS
Excellent
Everything was smooth and there was no problem in the car while travelling and staff was all good. I don't really leave reviews unless the service is the excellent or the worst.
Date of experience: January 23, 2024
EM
An excellent service with airport…
An excellent service with airport transfers to and from the carport. Highly recommend!
Date of experience: January 23, 2024
MN
Best customer service I’ve ever…
Best customer service I’ve ever received from my car hire service
Date of experience: January 23, 2024
GF
Hiring a car can be a bit of a mission…
Hiring a car can be a bit of a mission but the team at East Coast Brisbane made it so easy, and were super helpful. The airport pickup (with the very helpful step by step photos) was prompt and the driver very friendly. The team at the depot were very helpful and kind which left a very favourable impression on my first day. Returning the car was easy and the team very efficient with good senses of humour. Had a great chat with the shuttle driver back to the airport. 5 star service. Legends.
Date of experience: January 23, 2024
RN
Robert N
US
Hired i30 for 5 days in Gold Coast
Hired i30 for 5 days in Gold Coast. Airport pick up and drop off was easy and clean. The car was reliable and clean. Can be a pain getting your CarPlay to work as too many user profiles but after a while car managed to play ball. I went for the top insurance so no need to worry about parking dents etc or placing a large deposit. It’s a bit expensive for full cover. I’d recommend them as they are very responsive and seem to have a great service. Nice touch would be a few water bottles for initial trip but that’s icing on the cake.
Date of experience: January 23, 2024
AM
Everything went smoothly
Everything went smoothly. Good price etc.
Date of experience: January 22, 2024
MD
Very Smooth Operation
Arranged shuttle from airport was easily accessed. Smooth operation on picking up car with full explanations of insurance etc. Quick car drop off and shuttle return to airport.
Date of experience: January 21, 2024
The CrowdTrust Experience⭐
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.